MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Creatio CRM vs Oracle CRM

What is better Creatio CRM or Oracle CRM? It’s a good idea to use our scoring system to give you a general idea which CRM Software product is will work better for your company. For overall product quality, Creatio CRM attained 9.3 points, while Oracle CRM received 8.7 points. Meanwhile, for user satisfaction, Creatio CRM scored N/A%, while Oracle CRM scored 99%.

Details about their features, tools, supported platforms, customer support, etc. are given below to provide you with a more accurate comparison. Keep in mind to purchase only the functions your business requires so you don’t waste cash for functions that you won’t be using.

Those of you who don't have much time or could use a CRM Software advice from our experts might want to try out these top choices for this year: HubSpot CRM, Freshsales, Salesforce CRM.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer data management
  • System integrations
  • Lead management
  • Export functions (MS Excel, website, other sources)
  • Time management tools
  • Communications tools
  • Sales management features
  • Document management compatible with MS Word
  • Knowledge management online library
  • Marketing management for multi-channel campaigns
  • Audience segmentation
  • Budget planning
  • Track responses
  • ROI estimation
  • Analytics with real-time diagrams
  • Customizable reports
  • Dashboards
  • Administrative tools
  • Management of lookups, data fields, and processes
  • Mobile apps for iOS and Android devices

Pricing Info

Creatio CRM has pricing packages for sales, marketing, and service modules, but all three modules can be combined into a single CRM bundle that you can purchase by quote from the vendor. There is also a free trial that you can try out.

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • For small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management from lead to contract

Commerce Package – $30/user/month (cloud)

  • For e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • For medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts, the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • For medium and large businesses who want to automate internal and external operations and ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bayer, PepsiCo, Allianz

Integrations

Creatio CRM is an open-API platform, allowing it easy integrations with third-party applications like phone systems, social listening tools, or analytics programs and ERP applications. Among the products you can integrate Creatio CRM with are as follows:

  • LDAP
  • IMAP
  • MS Exchange
  • Google Maps
  • Twitter
  • Facebook
  • OpenStreetMap
  • MailChimp
  • Mandrill
  • MS Outlook
  • Google Contacts
  • Google Calendar
  • MS Word
  • MS Excel
  • SmartCloud Connect

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Award-winning software solution that focuses on business process automation and CRM.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th Floor,
Boston, MA 02210

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $75.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social CRM
  • Customer data integration
  • Quote and order capture
  • Partner relationship management
  • Business Intelligence (BI) applications
  • Price Management
  • CRM gadgets
  • Self-service and eBilling
  • Integration to Siebel CRM

Pricing Info

Oracle CRM is sold on demand, starting from $75 per month, calculated on the basis of an annual subscription. There are two payment plans that don’t require annual commitment:

  • Standard Version $90/user/month – the maintenance and upgrading schedule is determined by Oracle.
  • Enterprise Version $125/user/month – the maintenance and upgrading schedule is determined by the customer.
  • Self-Deployed Version $110/user/month – the customer gets to deploy the CRM.

For more information on the pricing, please contact the company directly.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Oracle CRM integrates with the following systems and applications:

  • Siebel CRM
  • Oracle E-Business Suite
  • JD Edwards EnterpriseOne
  • Lotus Notes
  • Microsoft Office

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Oracle CRM handles all customer relationship management issues and business processes on a single platforms, and offers a variety of deployment methods.

Company Email

Contact No.

Company's Address

Oracle Corporation
500 Oracle Parkway, M/S 5op7
Redwood Shores, CA 94065
USA

No CRM Software will be able to cater to all the needs of a business. Even though core functionalities of Creatio CRM and Oracle CRM are obviously a priority you should also thoroughly analyze the integrations supported by every software. Very often your team will already be using various kinds of B2B software in your company and it’s much wiser to select solutions that integrate well with each other. With that approach you will be able to guarantee a reliable transfer of data between your teams and services, which can considerably reduce time spent on migrating between one product and the other.

Page last modified