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Compare CrazyCall vs AnswerDash

What is better CrazyCall or AnswerDash? When you need a competent Customer Support Software product for your business you should remember to examine various alternatives. It doesn’t have to be complicated, and can be as straightforward as matching their features in a table like the one below. You will also get a quick idea how each product operates. As an example, on this page you can find CrazyCall’s overall score of 8.5 and compare it against AnswerDash’s score of 8.0; or CrazyCall’s user satisfaction level at 100% versus AnswerDash’s 100% satisfaction score.

The evaluation will help you spot the strengths and weaknesses of each service, and make up your mind on which one fits you requirements better. On top of the robust features, the solution that’s simple to grasp and use is always the better option.

We are aware that not all people have enough time to scrutinize a large number of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: RingCentral Contact Center, Freshcaller, Zendesk.

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $11

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call dialer and matching
  • Intuitive workflow
  • Call panel
  • Sales analytics
  • Fast setup
  • App integration
  • Cloud-based software
  • Team management

Pricing Info

CrazyCall offers three pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Starter –$11/user/month

  • 200 free monthly minutes per user to 123 countries
  • 3 maximum number of projects
  • Free inbound calls
  • Free phone number
  • Add: $4 for additional number
  • 45 days call recording storage
  • 45 days call history and reporting
  • No access restriction

Team – $22/user/month

  • 500 free monthly minutes per user to 123 countries
  • Unlimited number of projects
  • Free inbound calls
  • Free phone number
  • Add: $4 for additional number
  • 1 year call recording storage
  • 1 year call history and reporting
  • With access restriction

Professional – $45/user/month

  • 1250 free monthly minutes per user to 123 countries, unlimited calls to the US and Canada
  • unlimited number of projects
  • Free inbound calls
  • Free phone number
  • Add: $4 for additional number
  • Unlimited call recording storage
  • Unlimited call history and reporting
  • With access restriction

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Play, Energa, Orange

Integrations

Currently CrazyCall can integrate with numerous 3rd party apps through Zapier integrations. It also provides native Pipedrive integration.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

CrazyCall is a call center platform that offers advanced technologies to support and control contact center environments anywhere in the world.

Company Email

info@crazycall.com

Contact No.

Company's Address

Four Embarcadero, Suite 1400, PMB #60
San Francisco, CA 94111
USA

NOAWARDS
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SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited Q&A
  • Popular questions and object search
  • Ticketing system and KB integration
  • Live chat integration
  • Multi-language capability
  • Mobile support
  • Dashboard and analytics
  • Quick-start onboarding

Pricing Info

Contact AnswerDash for pricing information and other product details. You can also submit a request for a free demo to see if the software is a good fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SkyBell, Act-On, Nimia, Rise Broadband

Integrations

AnswerDash integrates with the following business systems and applications:

  • Desk
  • Freshdesk
  • Salesforce Service Cloud
  • InContact
  • Olark
  • Zopim
  • LiveCHat
  • Snapengage

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

AnswerDash’s Predictive Q&A Engine empowers companies to give their website and app users the right information in the right place at the right time.

Company Email

INFO@ANSWERDASH.COM

Contact No.

Company's Address

1501 4th Ave #1100, Seattle, WA 98101

Please note that while both CrazyCall and AnswerDash may provide an outstanding set of features each product could be created for a different company size. If you are analyzing various solutions you should focus on a business type they are catering to. Certain elements may scale up efficiently for huge enterprises but if you own a small or mid-sized business it’s frequently better to stay away from paying for complex features that you may never use.

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