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Compare Cradle vs CloudCall

What is better Cradle or CloudCall? It’s easy to our scoring system to give you a general idea which Business Phone Systems product is more suitable for your company. For overall product quality, Cradle attained 7.1 points, while CloudCall received 8.2 points. Meanwhile, for user satisfaction, Cradle scored 96%, while CloudCall scored 100%.

Details about their functions, tools, supported platforms, customer support, and more are given below to help you get a more correct assessment. Remember to get only the tools that you need so as not to waste resources for features that you won’t be using.

In case you you need to quickly decide on the top Business Phone Systems according to our review team we suggest you take a look at one of these products: Axon Virtual PBX, Freshcaller, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice menu
  • Call transfer
  • Unlimited concurrent calls
  • Apps for everyone
  • Custom recordings
  • Ringtone
  • Shared contact
  • Desktop notification
  • Role-based routing
  • Desktop to mobile
  • Jabra integration
  • Local presence
  • Voicemail to email
  • Priority routing
  • Web admin
  • Gsuite or office 365
  • Share numbers
  • International numbers

Pricing Info

Cradle offers a detailed enterprise pricing structure with three plans:

Only in @ $25/month

  • Take business calls on your mobile phone or desktop app
  • Include 1NZ/AU local landline number
  • Unlimited inbound calls from anywhere in the world
  • All Cradle core features

In-N-Out @ $40/user/month

  • Minimum two users per company
  • Includes $15 of outbound calling credits
  • Multiple landline numbers available
  • Enquire for specific call rates for mobile and by country

Enterprise @ $ quote based

  • Everything in In-N-Out
  • Minimum ten users per company
  • One flat price for the entire organization

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Spidertracks, Rightway, Timely

Integrations

Cradle integrates with the following business systems and applications:

  • Twilio
  • Spark
  • Jabra

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful, cloud-based business phone system designed to help small businesses streamline communications with their customers.

Company Email

Contact No.

Company's Address

Cradle
111 Wellesley Street West
1010 Auckland, New Zealand

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $11.75

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Click to Dial
  • Power Dialer
  • Local Presence
  • Voicemail Drop
  • Automated Call Distribution
  • Calling Groups
  • Inbound Screen Notifications
  • Interactive Voice Response
  • Queue Callback
  • Call Recording
  • CloudCall Portal
  • Call Reports
  • Real-Time Dashboards
  • Supervisor Panel
  • Call Forwarding
  • Call Controls
  • Conference Calls
  • CRM Integration
  • CloudCall Mobile

Pricing Info

CloudCall has three types of enterprise pricing: 2,000 Minutes, Pay As You Go, and Unlimited. Each one has three options: Essential, Professional, and Performance. The prices may vary across the packages though their inclusions remain the same.

2,000 Minutes

Essential – starts at $24.00/user/month

  • Unlimited Inbound Calls
  • Direct Line & Geo Number
  • Follow Me & Call Forwarding
  • Voicemail to Email
  • Group Pick Up
  • Do Not Disturb
  • Historical Reporting
  • 3 Months Call Recording Storage

Professional – starts at $45.00/user/month

  • All Essential Features
  • CRM Integration
  • Click to Dial
  • Inbound Screen Pop-Ups
  • Call Activity – CRM Record
  • Call Dispositions & Notes
  • SIP Forking
  • Click to Conference
  • Advanced Reporting Suite
  • CloudCall Go Mobile App
  • 6 Months Call Recording Storage

Performance – starts at $52.00/user/month

  • All Professional Features
  • Voicemail Drop
  • Hot Desking
  • Outbound Power Dialer
  • Automatic Call Distribution
  • User Presence
  • Queue Callback
  • Local Presence
  • Supervisor Panel
  • Monitor/Whisper/Barge
  • 12 Months Call Recording Storage

Pay As You Go

  • Essential – starts at $11.75/user/month
  • Professional – starts at $30.00/user/month
  • Performance – starts at $42.00/user/month

Unlimited

  • Essential – starts at $35.00/user/month
  • Professional – starts at $55.00/user/month
  • Performance – starts at $65.00/user/month

All packages have the following inclusions:

  • Hosted PBX
  • Auto Attendant
  • Main Company Number
  • Phone, Online, Chat Support
  • Hunt Groups & Calling Groups
  • Department & Company Level Voicemail
  • Company Conference Bridge – 6 Rooms
  • Number Porting
  • Music on Hold
  • Advanced Analytics & Reporting Suite
  • Extension Dialing
  • Call Forwarding & Follow Me

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Oasis HR, Experis Manpower Group, e-Careers

Integrations

CloudCall integrates with a wide array of CRM systems:

  • Bullhorn
  • Zoho
  • Salesforce
  • Microsoft Dynamics CRM
  • Lunar CRM
  • Chameleon

For a comprehensive list of integrations, visit the website or request information from the support team.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A dynamic, cloud-based business communications solution with powerful integrations with CRM systems.

Company Email

us.sales@cloudcall.com

Contact No.

Company's Address

CloudCall, Inc.
320 Congress Street
Boston, MA 02210
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

In the event you are still having second thoughts about which solution will perform best for your business it might be a good idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular a given solution is and how wide is its online presence. For example Cradle Twitter account has currently 86 followers. At the same time CloudCall Twitter is followed by 2013 people.

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