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Compare CovalentWorks vs IBM BPM

What is better CovalentWorks or IBM BPM? If you need to have a convenient way to decide which Business Process Management Software product is better, our unique algorythm gives CovalentWorks a score of 7.8 and IBM BPM a score of 8.2 for overall quality and performance. Moreover, CovalentWorks is rated at N/A%, while IBM BPM is rated 99% for their user satisfaction level.

You can also compare their product details, including features, tools, options, plans, prices, and others. Find out if the application can customize a few of its funnels to guarantee the app matches your own business procedures.

Those of you who want to save some time or need a Business Process Management Software suggestion from our team may want to examine these top choices for the current year: Wrike, Promapp, bpm’online studio.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Comprehensive turnkey solution
  • Core EDI capabilities
  • Bar code shipping labels and packing slips included
  • Cloud-based software
  • Support All EDI document types
  • Fast implementation
  • Support based in the United States
  • Advanced capabilities
  • Optional interface to QuckBooks, Peachtree, MAS

Pricing Info

Contact CovalentWorks for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CovalentWorks integrates with the following business systems and applications:

  • Crystal Reports
  • Epicor
  • Everest
  • Everest Software
  • Exact Globe/Synergy
  • FedEx Ship Manager
  • Great Plains applications
  • Infor ERP Solutions
  • Intacct Plus
  • IQMS EnterpriseIQ
  • Maximizer CRM 10.5
  • Mail Order Manager
  • MAS 90 / 200 (Sage 100)
  • Microsoft Dynamics applications
  • NetSuite applications
  • Oracle E-Business Suite
  • Oasis
  • Sage 50 (formerly Peachtree)
  • Pivotal CRM
  • proAlpha
  • QuickBooks, all versions
  • Red Prairie
  • Red Wing
  • Ross Enterprise
  • Sage Accpac ERP
  • Sage Pro ERP
  • Sage 100 (formerly Mas 90 and 100)
  • SAP applications
  • Savant Warehouse Management
  • SQL Server
  • SyteLine
  • SYSPRO
  • Traker Systems
  • UPS WorldShip

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

CovalentWorks is a provider of software as a service that specializes in meeting the EDI supply chain needs of small companies with their Fortune 1000 customers.

Company Email

Contact No.

Company's Address

14515 Briarhills Pkwy
Houston, TX 77077
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full process visibility
  • Real-time collaboration
  • Process Center
  • Enterprise integration
  • Mobile enablement

Pricing Info

IBM BPM payment data and enterprise pricing information are available only upon request. Please contact the company for further information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

KPMG, Humana, Princeton Blue

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

IBM Business Process Manager is a full-featured, consumable BPM platform designed to improve directly their business process.

Company Email

Contact No.

Company's Address

IBM Corporation 1 New Orchard Road Armonk
New York 10504-1722
USA

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Both CovalentWorks and IBM BPM were reviewed by a team of independent SaaS experts who prepared a detailed examination of all crucial elements of each app. Their ultimate score was prepared with unique SmartScore system that gives an individual partial score to each factor such as: main functionalities, client support, mobile device support, security, client satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only aspect essential to a company so we do our best to pay attention to all aspects of a software before giving it a final score.

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