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Compare CovalentWorks vs bpm’online studio

What is better CovalentWorks or bpm'online studio? Assessing products to get the best Business Process Management Software does not always have to be difficult. On our review platform, you can easily match CovalentWorks and bpm'online studio and right away analyze their varying features. We allow you to examine their functions, supported devices, level of support, pricing rates, terms, and more.

You can also examine their overall score (7.8 for CovalentWorks vs. 9.3 for bpm'online studio) and overall customer satisfaction level (N/A% for CovalentWorks vs. 100% for bpm'online studio). Take your time and examine your leading alternatives and determine which one is best for your company. Similarly, you have to check the vendor’s business viability; can they be relied upon and will they still be operating a few years from now?

We did our best to review all popular Business Process Management Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Wrike, bpm’online studio, Promapp.

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SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Comprehensive turnkey solution
  • Core EDI capabilities
  • Bar code shipping labels and packing slips included
  • Cloud-based software
  • Support All EDI document types
  • Fast implementation
  • Support based in the United States
  • Advanced capabilities
  • Optional interface to QuckBooks, Peachtree, MAS

Pricing Info

Contact CovalentWorks for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CovalentWorks integrates with the following business systems and applications:

  • Crystal Reports
  • Epicor
  • Everest
  • Everest Software
  • Exact Globe/Synergy
  • FedEx Ship Manager
  • Great Plains applications
  • Infor ERP Solutions
  • Intacct Plus
  • IQMS EnterpriseIQ
  • Maximizer CRM 10.5
  • Mail Order Manager
  • MAS 90 / 200 (Sage 100)
  • Microsoft Dynamics applications
  • NetSuite applications
  • Oracle E-Business Suite
  • Oasis
  • Sage 50 (formerly Peachtree)
  • Pivotal CRM
  • proAlpha
  • QuickBooks, all versions
  • Red Prairie
  • Red Wing
  • Ross Enterprise
  • Sage Accpac ERP
  • Sage Pro ERP
  • Sage 100 (formerly Mas 90 and 100)
  • SAP applications
  • Savant Warehouse Management
  • SQL Server
  • SyteLine
  • SYSPRO
  • Traker Systems
  • UPS WorldShip

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

CovalentWorks is a provider of software as a service that specializes in meeting the EDI supply chain needs of small companies with their Fortune 1000 customers.

Company Email

Contact No.

Company's Address

14515 Briarhills Pkwy
Houston, TX 77077
USA

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

The solutions examined on this page are only a sliver of our entire Business Process Management Software category and you should remember that there could be more reliable services out there. If you would like to ensure you make the best possible choice for your team we strongly urge you to try out more solutions first. It may also be a good idea to consult our top 10 Business Process Management Software ranking to find out which software are at the moment the best ones and dominate the market.

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