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Compare CoreSystems vs UpKeep

What is better CoreSystems or UpKeep? We are here to streamline the cumbersome process of contrasting Project Management Software products for you. For instance, on this page you can verify the overall performance of CoreSystems (7.5) and compare it with the overall performance of UpKeep (8.2). You can also match their overall user satisfaction rating: CoreSystems (100%) vs. UpKeep (97%).

Likewise, study their functions in detail to find out which product can better deal with your company’s requirements. In general, any B2B software has to let you to comfortably see the big picture, all the while giving you quick access to the details.

We did our best to prepare reviews of all popular Field Service Management Software - FSM services offered out there, but among them these three deserved our special attention: Salesforce Field Service Lightning, ProntoForms, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Self Service
  • Mobile Field Sales
  • Cloud Computing
  • Team Collaboration
  • Location Services and Routing
  • Scheduling and Dispatching
  • Field Parts and Inventory Management
  • Service Contract Management
  • Analytics and Reporting
  • Repair Knowledge Management
  • Billing and Invoicing
  • Service Level Management

Pricing Info

CoreSystems SMB and enterprise pricing is available upon request, and more details can be obtained by contacting the company.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

KardexRemstar, GE Alstom, Wolffkran, Buchi

Integrations

CoreSystems integrate with the following systems and applications:

  • SAP
  • Salesforce
  • Microsoft Dynamics NAV
  • Microsoft Dynamics AX
  • Oracle Field Service Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

If you are not good at it customers will leave you, a better field service is the key to the hearts of the customers. CoreSystems is the best solution you can ask for.

Company Email

Contact No.

Company's Address

Dorfstrasse 69
5210 Windisch
Switzerland

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Preventative Maintenance
  • Asset / Inventory Management
  • Work orders and requests
  • Shared work orders
  • Work order histories
  • Basic and advanced PM scheduler
  • Signature capture
  • Checklists
  • Work request portal
  • Meter readings
  • Warranty tracking
  • Lockout tagout
  • Downtime tracking
  • Parts management
  • Deprecitation tracking
  • Barcode scanning
  • Purchase orders
  • Advance time and cost tracking
  • Enterprise dashboard
  • Time and cost tracking
  • Advanced reporting
  • Multi-site reporting
  • Single sign-on
  • Workflow automation
  • Business integrations
  • Central dispatch portal
  • Webhooks
  • Custom meter automation
  • CSV data importing
  • PDF and video upload
  • Mobile app
  • Photo capture and annotation
  • In-App messaging
  • Self-service, phone, training, and chat support
  • Custom Integration / APIs

Pricing Info

UpKeep is available for free, for teams, and for enterprises. Here are the plans to choose from:

Free

  • Unlimited work orders
  • Unlimited work requests
  • Unlimited locations, assets, and parts
  • Unlimited users, requesters, and view-only users
  • Limited searching and history
  • Limited photo capture
  • Barcode scanning
  • In-app messaging
  • Email notifications, push notifications, and mobile applications
  • Training webinars
  • Self-service help

Starter – $29/user/month (annual billing) or $35/user month-to-month

  • All Free features, plus:
  • Work order sharing
  • Work requests
  • PM scheduler (limited to monthly calendar view)
  • Work order history
  • Checklists
  • Meter readings
  • Parts management
  • Time and cost tracking
  • Barcode scanning
  • CSV data importing
  • Mobile app
  • Photo capture and annotation
  • In-App Messaging
  • Integrations:
    • Slack
    • Zapier
    • Box
  • Self-service help
  • Chat support
  • Training webinars

Professional – $49/user/month (annual billing) or $55/user month-to-month

  • All Starter features, plus:
  • Complete PM scheduler
  • Signature capture
  • Work request portal
  • Advanced reporting
  • PDF and video upload
  • Phone support

Business Plus – $79/user/month (annual billing) or $95/user month-to-month

  • All Professional features, plus:
  • Advanced PM scheduler
  • Warranty tracking
  • Lockout tagout
  • Downtime tracking
  • Depreciation tracking
  • API access
  • Advance time and cost tracking
  • Purchase orders
  • Single sign-on
  • Workflow automation
  • Business integrations
  • Webhooks
  • Custom meter automations
  • Dedicated customer success manager

Enterprise – pricing by quote

  • All Business Plus features, plus:
  • Enterprise dashboard
  • Multi-site reporting
  • Central dispatch portal
  • Onsite Implementation, Training, and Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unilever, Mcdonalds, Yamaha

Integrations

UpKeep offers an open API with support across many different products. Please contact us to learn more!

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

UpKeep is a computerized maintenance management system (CMMS) that enables managers in various industries and businesses to enhance communication.

Company Email

info@onupkeep.com

Contact No.

Company's Address

1100 Glendon Ave, Los Angeles
CA 90024, United States

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

Please keep in mind that even though both CoreSystems and UpKeep may provide an outstanding range of features each software could be designed for a different business size. If you are studying different apps you should give some attention to a company size they are catering to. Some elements could scale up efficiently for large enterprises but if you own a small or mid-sized business it’s often better to refrain paying for customized features that you may never have a chance to use.

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