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Compare CoreSystems vs Pivotal Tracker

What is better CoreSystems or Pivotal Tracker? Today’s enterprises require the top Project Management Software product to stay competitive. On this page we help you with buying the best tool, by allowing you to assess CoreSystems and Pivotal Tracker down to the very details of their individual offers.

It's also possible to make use of our general scoring values, which rate the software overall quality and performance. CoreSystems got a 7.5 score, while Pivotal Tracker has a score of 8.8. Likewise, you may compare their general user satisfaction rating: 100% (CoreSystems) against 82% (Pivotal Tracker). Don’t forget to select the software that best matches your most crucial issues, not the application with the higher number of features.

Our experts made sure to review all popular Field Service Management Software - FSM solutions available on the market, but among them these three deserved our special attention: Salesforce Field Service Lightning, Jobber, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Self Service
  • Mobile Field Sales
  • Cloud Computing
  • Team Collaboration
  • Location Services and Routing
  • Scheduling and Dispatching
  • Field Parts and Inventory Management
  • Service Contract Management
  • Analytics and Reporting
  • Repair Knowledge Management
  • Billing and Invoicing
  • Service Level Management

Pricing Info

CoreSystems SMB and enterprise pricing is available upon request, and more details can be obtained by contacting the company.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

KardexRemstar, GE Alstom, Wolffkran, Buchi

Integrations

CoreSystems integrate with the following systems and applications:

  • SAP
  • Salesforce
  • Microsoft Dynamics NAV
  • Microsoft Dynamics AX
  • Oracle Field Service Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

If you are not good at it customers will leave you, a better field service is the key to the hearts of the customers. CoreSystems is the best solution you can ask for.

Company Email

Contact No.

Company's Address

Dorfstrasse 69
5210 Windisch
Switzerland

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 82%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Story Points
  • Story Blockers
  • Drag-and-Drop Functionality
  • Automatic Planning
  • Real-time Collaboration
  • Multi-project Workspaces
  • Multiple Teams
  • Analytics & Reports
  • Notifications
  • Mentions & Following
  • Labels
  • Search
  • Feedback
  • File Sharing
  • Task Management
  • Project History
  • Integrations
  • API

Pricing Info

Pivotal Tracker offers various pricing rates depending on the number of collaborators, the size of the file storage, and the number of private projects. A 30-day free trial period is also available. Figures represent monthly pricing rates.

Startup

Free

  • 3 collaborators
  • 2GB file storage
  • 2 Private projects

$15

  • 5 collaborators
  • 5GB file storage
  • 5 Private projects

$35

  • 10 collaborators
  • 25 GB file storage
  • 10 Private projects

Pro

$75

  • 15 collaborators
  • Unlimited file storage
  • Unlimited Private projects

$150

  • 25 collaborators
  • Unlimited file storage
  • Unlimited Private projects

$300

  • 50 collaborators
  • Unlimited file storage
  • Unlimited Private projects
  • Enterprise

Designed for teams with 50+ collaborators. Contact Pivotal Tracker for pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Urban Dictionary, YES! Magazine,

Integrations

Pivotal Tracker supports integrations with dozens of third party apps and services. Below are some of the applications and systems it can work and connect with.

  • GitHub
  • Jira
  • Zendesk
  • Zapier
  • Slack
  • Clockify
  • Saver
  • Ybug
  • Raygun
  • Change Log
  • Pivot Board
  • Vim for Pivotal
  • CloudApp
  • Instabug
  • Status Hero
  • Roadmap
  • Trello Zap
  • Gmail Zap
  • Google Sheets Zap
  • Card-o-matic
  • Zapier
  • Tracker Colorblind
  • Craft
  • Alexa for Pivotal
  • Scripts for Tracker
  • Kanban Board
  • Screenful
  • TrackerSync
  • ProdPad
  • Kovair
  • .NET Wrapper
  • GoPivotalTracker
  • Jell
  • EasyQA
  • Productboard
  • Labels for Pivotal
  • ProductPlan
  • Timecamp
  • Prolific
  • Daycast
  • IPT
  • Ticket Poker
  • Git Button
  • TMetric
  • Everhour
  • Toggl
  • Alfred
  • Ex for Pivotal Tracker
  • Story Linkify
  • Teleport
  • HiveApps
  • Skarpline
  • Kore
  • DebugMe
  • Scouter for Pivotal
  • git_repo_changelog
  • Lighthouse
  • Twitter
  • Zendesk
  • Get Satisfaction
  • Campfire
  • Bugzilla
  • Jira
  • Taco
  • Notion
  • Prepare Commit
  • Time Doctor
  • PractiTest
  • Charters for Pivotal
  • Pivoboard
  • Insight
  • Yoke
  • Test Collab
  • Intellinote
  • StoriesOnBoard
  • Slack
  • Red Labels
  • StoryScrip
  • Auto Prioritizer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Pivotal Tracker is a story-based project management application that enables software development teams to work together and create real-time solutions to various feedback.

Company Email

tracker@pivotal.io

Contact No.

Company's Address

875 HOWARD STREET
FIFTH FLOOR
SAN FRANCISCO, CA 94103

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

When you select a service that you think will work best for your team you shouldn’t simply focus on what experts have to say about it. In many cases personal experience with the app may be different, depending on your own preferences and needs. That’s why in our reviews we also give our User Satisfaction Rating for each app to give you an immediate overview of how actual users of CoreSystems and Pivotal Tracker evaluate their experience with the app. Our system is built around complex analysis of product mentions on other sites, social media and blogs, so you are going to obtain a comprehensive and reliable overview of what other clients think about every service. In this case CoreSystems has a total satisfaction rating at 100% while for Pivotal Tracker 82% of people express they had an enjoyable experience with it.

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