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Compare CoreSystems vs LepideAuditor Suite

What is better CoreSystems or LepideAuditor Suite? It’s a good idea to use our scoring system to help you get a general idea which Project Management Software product is better for your business. For overall product quality, CoreSystems attained 7.5 points, while LepideAuditor Suite gained 8.8 points. Meanwhile, for user satisfaction, CoreSystems scored 100%, while LepideAuditor Suite scored 100%.

Details about their characteristics, tools, supported platforms, customer service, and more are given below to help you get a more correct comparison. Keep in mind to choose only the functions that you need to avoid wasting money for features that you won’t be using.

We know that not all businesses have the time to scrutinize dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Field Service Management Software - FSM category are: Jobber, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Self Service
  • Mobile Field Sales
  • Cloud Computing
  • Team Collaboration
  • Location Services and Routing
  • Scheduling and Dispatching
  • Field Parts and Inventory Management
  • Service Contract Management
  • Analytics and Reporting
  • Repair Knowledge Management
  • Billing and Invoicing
  • Service Level Management

Pricing Info

CoreSystems SMB and enterprise pricing is available upon request, and more details can be obtained by contacting the company.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

KardexRemstar, GE Alstom, Wolffkran, Buchi

Integrations

CoreSystems integrate with the following systems and applications:

  • SAP
  • Salesforce
  • Microsoft Dynamics NAV
  • Microsoft Dynamics AX
  • Oracle Field Service Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

If you are not good at it customers will leave you, a better field service is the key to the hearts of the customers. CoreSystems is the best solution you can ask for.

Company Email

Contact No.

Company's Address

Dorfstrasse 69
5210 Windisch
Switzerland

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $499

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Intelligent Change Auditing

  • Quickly see who, what, where and when changes are made
  • Audits systems even where audit logs aren’t available
  • Consolidate all audit logs to one central place

Powerful Auditing Radars

  • Radar tabs for all systems audited
  • Instantly see an enterprise view of who’s making changes and what’s being changed
  • Customizable views
  • Live change updates

Unparalleled Turnkey Reporting

  • Real-time and historical reporting of changes
  • Multiple report formats including graph and calendar views
  • Detailed change data provided in every report
  • Powerful filtering to isolate suspect changes
  • Schedule reports with filters to meet specific security or compliance needs

Granular Reporting

  • Alert on changes based on turnkey and custom reports
  • Apply filters based on specific users or specific objects
  • Receive alerts from the convenience of your mailbox and LepideAuditor App on your device

Web Console

  • Reports can be accessed by AD users through a browser
  • Freedom to select what reports a specific user can view
  • Web Server is powered with all features of “Audit Reports Tab”

Real-Time Alerting

  • No need to create new alerts – use existing reports as the basis for alerts
  • Powerful filtering ensures you are only alerted to the actions you deem important
  • Alerts are sent directly to your Inbox and LepideAuditor App installed on your device

LepideAuditor App

  • Real-time updates on your smartphone or tablet
  • Use QR-code to configure the application
  • Option to use custom server installed on your machine to receive updates

Centralized Audit Archiving

  • Archives are configured per system being audited
  • Long-term retention on a separate SQL Server database
  • Convenient Monthly or Weekly Automated Scheduling
  • Manually perform archives as needed

Intuitive Health Monitoring

  • Agentless Health Monitoring of Active Directory, Exchange, and SQL Server
  • Includes monitoring of servers, services and performance benchmarks
  • Predefined dashboards
  • Over 999+ customizable alerts

Pricing Info

LepideAuditor Suite offers a 15-day free trial after which you can buy the software full version for $499.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Coca Cola, Intel, Xerox, Cisco

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A centralized platform from which you can audit different entities: Active Directory, Exchange Server, Group Policy Objects, SQL Server, and SharePoint.

Company Email

Company's Address

11310 Eloise Street,
Cerritos, CA 90703, USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

Almost as crucial as functionalities and user support responsiveness are pricing plans offered by CoreSystems and LepideAuditor Suite. While price should not be the sole factor it’s surely an important thing to consider. You should try to find a flexible pricing plan that can be adjusted to your team size and easily scaled up if your team expands. Be sure that you don’t choose packages that include advanced functionalities that you won’t use and always try to contact with the vendor directly because big companies can frequently count on special pricing. You should also try out a free trial or demo of every software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to invest any money and provides you with a solid overview of what it feels like to work with CoreSystems and LepideAuditor Suite.

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