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Compare Copper vs InTouch CRM

What is better Copper or InTouch CRM? Selecting the right CRM Software for your business is complicated with a lot of features, options, and terms to check. However, relying on our review directory will help you to cut down the necessary steps by showing all key products in a single place.

As an illustration, you can match Copper and InTouch CRM for their tools and overall scores, in this case, 9.2 and 7.3, respectively. Similarly, you can check which product has higher general user satisfaction rating: 97% (Copper) and 100% (InTouch CRM) to find out which one is the better choice for your company. Don’t simply buy the software with the most attractive price, but the software that offers the best value for your money.

We did our best to review all popular CRM Software services that you can find out there, but among all the ones we reviewed these three deserved our special attention: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Gmail Chrome Extension
  • G Suite Integration
  • Email Open Tracking
  • Email Templates
  • Bulk Email Sending
  • Native Mobile Application
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Lead & Activity Insights
  • Leaderboard
  • Goal Tracking
  • Custom Fields
  • API
  • Single Sign-On
  • User Provisioning
  • Multi-Currency

Pricing Info

Copper offers three enterprise pricing plans for users to choose from. There is also a 14-day free trial plan available if you want to examine the software more closely. Take a look at the pricing details below and see which plan would best for your company:

Basic Plan: $19/month per user

  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • 3 Email Templates
  • 1 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Basic Reporting
  • Sales Forecasting
  • 5 Custom Fields
  • 30,000 Records
  • 2GB Storage Space
  • Zapier
  • Slack Integration

Professional Plan: $49/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • 10 Email Templates
  • 10 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • 25 Custom Fields
  • 100,000 Records
  • 200GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io

Business Plan: $119/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • Unlimited Email Templates
  • Unlimited Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • Lead & Activity Insights
  • Leaderboard
  • Goal Tracking
  • 100 Custom Fields
  • 500,000 Records
  • 500GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io
  • RingCentral Integration
  • Embedded Integrations
  • Single Sign-On
  • User Provisioning
  • Multi-Currency

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Peugeot, Getaround, Hello Fresh

Integrations

Copper offers integrations with the following business systems and applications:

  • Slack
  • Google Apps
  • Intercom
  • Hangouts
  • QuickBooks
  • Xero
  • Asana
  • Trello
  • Smartsheet
  • Zendesk
  • Grow.com
  • Data Studio
  • Outreach
  • Reply.io
  • PersistIQ
  • PandaDoc
  • DocuSign
  • Typeform
  • Wufoo
  • JustCall
  • LeadsBridge
  • Dropbox
  • JustCall
  • RingCentral
  • HubSpot
  • Zapier
  • MailChimp

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online CRM platform that is integrated with Google Apps and designed to be powerful yet simple to use.

Company Email

info@copper.com

Contact No.

Company's Address

301 Howard St. #600
San Francisco, CA 94105
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact management
  • Email marketing
  • Automated campaigns
  • Web forms
  • Survey tools
  • Social media management
  • Text messaging
  • Lead & pipeline management
  • Calendar and tasks
  • Capture new Contacts and Leads
  • Build an Email List
  • Collect Data and Segment
  • Use Automation to Follow-Up
  • Build a Sales Pipeline
  • Use Tasks to Power Follow Up
  • Full Campaign Reporting
  • Web Forms
  • Amazing customer support
  • Flexible reporting

Pricing Info

Free: $0 pay as you go

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 100 Email Credits
  • 1 Custom Field
  • 1 Web Form

Sales: $15 per user per month

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 250 Email Credits
  • Unlimited Custom Fields
  • 1 Web Form
  • Lead Management
  • Team Calendar
  • Task Management
  • 1 Social Feed

Marketing: $31 per user per month

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 10,000 Email Credits
  • Unlimited Custom Fields
  • 5 Web Forms
  • 10 Marketing Campaigns
  • Online Surveys
  • Text Marketing
  • Letters & Labels
  • 5 Social Feeds

Complete: $47 per user per month

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 20,000 Email Credits
  • Unlimited Custom Fields
  • Unlimited Web Forms
  • Lead Management
  • Team Calendar
  • Task Management
  • Full Automated Campaigns
  • Online Surveys
  • Text Marketing
  • Letters & Labels
  • 10 Social Feeds

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Currently InTouch only integrates with some systems, but it will soon host of new integrations. It currently integrates with KashFlow and WordPress.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

InTouch is an integrated web based system combining email marketing with powerful CRM features.

Company Email

Contact No.

Company's Address

Salesforce CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

You should keep in mind that while both Copper and InTouch CRM may have an outstanding set of features every service may be created for a different company size. If you are studying different apps you should focus on a business type they are catering to. Certain elements could scale up well for big enterprises but if you own a small or medium business it’s frequently more sensible to stay away from paying for complex functionalities that you might never have a chance to use.

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