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Compare Conversocial vs. InStream

A good way to find the appropriate CRM Software product for your business is to compare the solutions against each other. Here you can compare Conversocial and InStream and see their features compared in detail to help you select which one is the superior product. Similarly, you can compare their overall ratings, such as: overall score (Conversocial: 8.6 vs. InStream: 8.2) and user satisfaction (Conversocial: 100% vs. InStream: 94%). Browse through their distinctive features and similarities and find out which one outperforms the other. Similarly think about how your business will look like in the future; will your business outgrow the app in the next couple of years? If you have to quickly decide on the top Customer Experience Management Software according to our review team we suggest you take a look at one of these services: Yotpo, Contactually, Qualtrics CX.
Comparison

Conversocial

VS

InStream

VS

Conversocial screenshot InStream screenshot
Pricing Details

Score

Our Score

8.6 ?

Our Score

8.2 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

94% ?

Pricing

Pricing

by quote

€8

Price Scheme

Price Scheme

Quote-based Free | Monthly payment
Complete Review

Complete Review

General Info

General Info

A service to help companies provide their customers the optimal social media care and experience.
InStream improves relation management, assures effective communication with a client and increases the efficiency of sales.
Easy Links
Contact Phone

Contact Phone

+1-646-375-2492 + 1 347 6889916
Available Plans

Available Plans

Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.

Free

  • 2 Users
  • Synchronization with any mailbox
  • Data import from csv file
  • Unlimited number of contacts
  • Unlimited number of relation lists
  • List personalisation
  • 3 list view
  • Social Media integration (Facebook, Twitter)
  • Calendar
  • Notifications, follow-ups, notes
  • Content sharing
  • Custom fields
  • Intelligent hints
  • Attachments
  • Cloud-based
  • E-mail marketing capabilities
  • Free support

Premium – €8/month/user

  • All features
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Languages

Languages

English English
List of Features

List of Features

Conversocial FEATURES

  • Integration with Social Media Platforms & CRM
  • Social Media Analytics
  • Real-time Tracking and Reporting of Social Events
  • Collaborative Platform
  • Priority Response Engine
  • Single Conversation Thread
  • Unified Inbox for Sorting Social Media Data
  • Access to all Past Interactions
  • Business Content Sharing
  • Global Content Library
  • Exportable PDF of Analytics Page
  • Automated Data Export
  • Synching of Customer Info to Existing CRM

InStream FEATURES

  • Calendar Management
  • Contact Management
  • Free Version
  • Interaction Tracking
  • Lead Management
  • Social Media Integration
 
Prominent Customers

Prominent Customers

Google, Volkswagen, Hyatt Hotels Woodpecker, Planners, GAVBIZ
Pricing Details

Pricing Details

Learn more about Conversocial pricing Learn more about InStream pricing
Contact Email

Contact Email

socialfirst@conversocial.com office@instream.io
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Vendor's Address

Vendor's Address

3 West 18th Street, 8th Floor
New York, NY 10011
USA
Block H, Southgate Office Village,
286C Chase Road
N14 6HF London, Great Britain
Customer Support

Customer Support

Phone Live Support
Training
Phone
Ticket
Integrations

Integrations

Conversocial integrates with the following business systems and applications:

  • Facebook
  • Instagram
  • Twitter
  • Brandwatch (signal alert from 80 million online sources for relevant mentions)
  • Synthesio (social intelligence to transform data into insights)
  • Insided (harnessing community channels to boost customer service)
  • All popular CRM platforms

InStream integrates with the following business systems and applications:

  • Gmail
  • Google calendar
  • Google apps
  • Hotmail
  • Outlook
  • FastMail
  • Inbox
  • Mail.com
  • Twitter
  • Facebook
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you select a software that you think will be an actual asset for your company you shouldn’t simply pay attention to what experts have to say about it. In many cases personal experience with the app may be different, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each solution to give you a reliable impression of how real users of Conversocial and InStream estimate their contact with the service. Our algorithm is based on advanced analysis of product appearances on other websites, social media and blogs, so you are going to get a complete and credible landscape of what other users think about each solution. In this case Conversocial has a total satisfaction rating at 100% while for InStream 94% of users express they had an enjoyable experience with it.