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Compare ContraxAware vs CiviCRM

What is better ContraxAware or CiviCRM? If you wish for a competent CRM Software product for your organization you must make time to compare different alternatives. It doesn’t have to be complicated, and can be as straightforward as matching their functions in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can find ContraxAware’s overall score of 8.0 and compare it against CiviCRM’s score of 7.0; or ContraxAware’s user satisfaction level at 95% versus CiviCRM’s 100% satisfaction score.

The assessment will help you identify the good and bad points of each service, and decide which fits you requirements better. Beyond the robust features, the solution which is simple and intuitive is always the better option.

We are aware that not all businesses have enough time to examine a wide range of various products, so we created a list of recommendations that you may find useful. Our top selections for the CRM Software category are: Salesforce CRM, HubSpot CRM, Freshsales.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $500

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Centralized Contract Data & Documents
  • Search Capabilities
  • Contract Data Validation
  • Contract Authoring
  • Document Templates
  • E-Signature
  • Contract Lifecycle Management
  • Workflow Creation
  • Automatic Alerts & Reminders
  • Contract Data Reporting & Analysis

Pricing Info

ContraxAware offers three enterprise pricing plans for users to choose from. These plans are available through a monthly subscription. Refer to the vendor’s official website so you can see the specific features included in each plan. Here’s an overview:

Essential – $500/month

  • Includes 5 full users
  • Unlimited storage
  • Additional users – $55

Professional – $995/month

  • Includes 10 full users
  • Unlimited storage
  • Additional users – $99

Enterprise – $2,995/month

  • Includes 20 full users
  • Unlimited storage
  • Additional users – $55

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ContraxAware supports integration with third-party e-signature software.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy to implement contract management solution that helps you achieve business growth through standardized, transparent, and automated workflows.

Company Email

sales@ContraxAware.com

Contact No.

Company's Address

ContraxAware Inc.
9B Kidder Rd,
Chelmsford, MA 01824
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advocacy campaigns
  • Case management
  • Communications
  • Contact management
  • Contributions
  • Events
  • Members
  • Peer-to-peer fundraisers
  • Reports

Pricing Info

CiviCRM offers an open source license. Contact the vendor directly for more pricing details.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CiviCRM supports the following integrations:

  • MailChimp
  • Webform
  • Click & Pledge
  • JotForm
  • JustGiving
  • WhatsApp
  • Drupal

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

CiviCRM is a web-based, open source, CRM software designed to meet the requirements of non-profit and other civic sector organizations.

Company Email

info@civicrm.org

Contact No.

Company's Address

ManageEngine ServiceDesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

Almost as important as features and client support quality are pricing plans provided by ContraxAware and CiviCRM. While price should not be the sole aspect it’s surely a key thing to consider. You should try to find a flexible pricing package that can be adjusted to your company size and painlessly scaled up when your business grows. Be sure that you don’t opt for pricing plans that include extra functionalities that you won’t find a use for and always make an effort to contact with the vendor directly because big companies can usually count on more affordable prices. You should also check out a free trial or demo of every app to spend at least some time using it. It’s a valuable experience that doesn’t ask you to pay any money and provides you with a practical overview of what it’s like to work with ContraxAware and CiviCRM.

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