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Compare ContactWorld vs Spring Edge

What is better ContactWorld or Spring Edge? Assessing products to find the best Communications Software need not be difficult. On our review platform, it is possible to match ContactWorld and Spring Edge and right away analyze their differences. We allow you to check their functions, supported devices, level of support, prices, terms, and more.

It's also possible to compare their overall score (8.2 for ContactWorld vs. 8.0 for Spring Edge) and overall customer satisfaction level (N/A% for ContactWorld vs. 95% for Spring Edge). Spend some time and compare your best choices and see which one is best for your company. Similarly, you have to check the software company’s business viability; can you count on them and will they still be on the market a few years from now?

At this time, the best products in our Communications Software category are: Slack, RingCentral, monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customizable call flows
  • Wide range of computer telephony integration (CTI) applications
  • Live supervisor monitoring
  • Extensive statistics and reporting suite
  • Call recording
  • Interactive voice response (IVR) collection
  • Calling Line ID detection and routing

Pricing Info

ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Photobox, Gigaclear, Sixpack Shortcuts

Integrations

NewVoiceMedia integrates with the following business systems and applications:

  • Salesforce
  • Desk.com

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ContactWorld is the first global, true-cloud contact center solution that delivers a personalized service to every inquiry.

Company Email

Contact No.

Company's Address

Belvedere House
Basing View
Basingstoke
RG21 4HG

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Instant Messaging
  • Web-based Interface
  • Reports and Analytics
  • Powerful APIs
  • Worldwide Coverage

Pricing Info

Contact Spring Edge for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Spring Edge integrates with the following business systems and applications:

  • Zoho CRM
  • Magento
  • Wordpress
  • vTiger CRM
  • Woocommerce
  • Opencart

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Spring Edge is one of the premier business communication Platform, Spring Edge's core services include messaging and voice communications with a comprehensive and customized platform for all business scales.

Company Email

contact@springedge.com

Contact No.

Company's Address

Spring Edge Technologies
#101, 1st floor, 2nd Cross
R. T. Nagar
Bangalore 560024
India

Cloud Softphone

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push Notifications
  • Advanced Encryption
  • SMS & Rich Messaging
  • Call & Video Conferences
  • File Transfers
  • Call Forwarding & Transfer
  • External Provisioning
  • MDM Compliance
  • API
  • SIP Server Agnostic
  • Hybrid Radio/5G
  • Wi-Fi Finder
  • Smart Contacts

Pricing Info

Cloud Softphone has five offerings for enterprise pricing that you can pay for on a monthly basis. An overview of these packages is given below.

Outgoing Only –$120/month

  • Unlimited User Activation
  • In-app Branding
  • Callback & Call-through
  • Custom Tab with Web View
  • Balance Checker
  • External Provisioning API
  • SMS/IM

Full Featured – from $49/month

  • All Outgoing Only Features
  • Incoming Calls via Push
  • Business Features
  • Unlimited Subdomains
  • ZRTP/TLS/SRTP

White-Label – from $399/month

  • All Full Featured Features
  • Smart Contacts
  • Registration Wizard
  • WebRTC with Desktop Apps
  • Contact Sync

Enterprise – $399/month

  • All Full Featured Features
  • Smart Contacts
  • WebRTC with Desktop Apps
  • Contact Sync

High Security – $499/month

  • All Full Featured Features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sippy Software Inc., Telco Switch, Porta One

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful white-label engine for softphones that is backed by 140 million endpoints.

Company Email

sales@cloudsoftphone.com

Contact No.

Company's Address

Cloud Softphone
Acrobits s.r.o.
Jindřišská 941/24
110 00 Nové Město
Czechia

In case you continue having second thoughts about which service will work best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how large is its online presence. For instance, in case of Facebook ContactWorld has 716 likes on their official page while Spring Edge profile is liked by 3244 people.

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