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Compare ContactWorld vs Adversus Dialer

What is better ContactWorld or Adversus Dialer? Getting the most appropriate Customer Support Software for your company is hard with various functions, options, and offers to consider. However, relying on our website will allow you to streamline the selection process by displaying all key solutions in one place.

As an illustration, you can compare ContactWorld and Adversus Dialer for their tools and overall scores, in this case, 7.9 and 8.5, respectively. Furthermore, you can compare which one has superior general user satisfaction rating: 100% (ContactWorld) and 97% (Adversus Dialer) to find out which software is the better option for your business. Don’t just choose the software with the most attractive price, but the solution that has the most cost-effective value.

As of now, the most popular products in our Call Center Software category are: Zendesk, Freshcaller, JustCall.

NOAWARDS
YET

SmartScore™

7.9

User Satisfaction

100%

Pricing:

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatic dialing from dynamic Salesforce list
  • Recieve calls from Desk.com and Salesforce
  • Call recording
  • Call routing to the best agent
  • Distribute incoming calls
  • Monitor call and agent performance
  • Support
  • Call transfer

Pricing Info

ContactWorld’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Integrations

ContactWorld integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Desk.com

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

VAX, ClickTravel, Paysafe

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ContactWorld is a fully-featured cloud contact center solution developed by NewVoiceMedia.

Company Email

Contact No.

Company's Address

NewVoiceMedia House
Jays Close, Basingstoke
Hampshire RG22 4BS
United Kingdom

SmartScore™

8.5

User Satisfaction

97%

Pricing:

Starting from $90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Manual dialer
  • Progressive dialer
  • Predictive dialer
  • Automatic redial
  • Inbound call forwarding
  • Conversation recording
  • Lead fields
  • Lead duplicate check
  • Enrich lead data
  • Synchronize lead pool
  • Automated lead actions
  • Search leads
  • Data filters
  • Campaign filters
  • Campaign segmentation
  • Call manuscript
  • Automated email or SMS notifications
  • Email templates
  • SMS templates
  • KPI reports
  • Report templates
  • Dashboard
  • Live call listening
  • Live talk with agent
  • Mass-change leads
  • Remove duplicates
  • User permissions
  • Hotkey navigation

Pricing Info

Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:

Monthly Plan – $100/user/month ($90 billed annually)

  • Predictive Dialing
  • Inbound Return Calls
  • Callbacks
  • Lead Information
  • Call Recording
  • Integrated Calendars
  • Automatic Email and SMS
  • Lead Journeys
  • Add or Delay Actions
  • Smart Filtration Reports
  • Create Multiple Branches
  • Add Unlimited Actions
  • Create Unlimited Data Fields
  • Edit Lead Data
  • Automatic Data Deletion Process
  • Segmentation tools
  • Access to KPIs
  • Data History
  • Automatic Reporting
  • Live Agent Activity
  • Live Campaign Performance
  • Listen to Active Calls
  • Benchmark Campaigns or Teams
  • Make Repeatable Tasks
  • User Administration
  • Customer Profiles
  • Project and Team Organization
  • Hide Private Data
  • Add Subcontractors
  • Data Import and Export
  • Third-Party Integration
  • Free telephony to Denmark (additional $50/user/month on annual billing)
  • Free Calls to EU, US, and Canada (additional $60/user/month)

Enterprise – Contact vendor

Integrations

Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:

Zapier

Plecto

Slack

Podio

Intra Manager

Office 365

Google Calendar

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Intrum, OK, Atriumweb

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.

Company Email

hello@adversus.io

Contact No.

Company's Address

Karupvej 2D
8000 Aarhus C
Denmark

Popular Adversus Dialer Alternatives

Product Name
Score

In case you are still having second thoughts about which product will be best for your company it might be a sound idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular a given product is and how big is its online presence.For instance, if you check ContactWorld LinkedIn profile you’ll learn that they are followed by 6231 people. In case of Adversus Dialer the amount of followers on their LinkedIn page is 337.

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