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Compare Contactually vs Feedbox CEM

What is better Contactually or Feedbox CEM? Getting the right Customer Experience Management Software product is as simple as comparing the strong and poor characteristics and terms offered by Contactually and Feedbox CEM. Here it's also possible to match their total scores: 9.0 for Contactually vs. 8.0 for Feedbox CEM. Or you can verify their general user satisfaction rating, 97% for Contactually vs. 90% for Feedbox CEM.

We suggest that you take some time to analyze their differences and determine which one is the better alternative for your business. Likewise, bear in mind to consider your company’s or industry’s special situation, for example, a multilingual software for a global company or a mobile platform to help you work away from your office.

We did our best to prepare reviews of all popular CRM Software solutions offered out there, but among them these three deserved our special attention: HubSpot CRM, Salesforce CRM, Freshsales.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Easy to create email templates
  • IntroMaker
  • Programs for automating workflows
  • Pipelines for managing deals
  • Unlimited contacts
  • Customizable Follow-up reminders
  • Google and iCal integration
  • Open API for custom integration
  • Total contact management all from a single location
  • Article and content sharing
  • ScaleMail and bulk messaging
  • Drip campaigns
  • Facebook, Twitter, and LinkedIn integration
  • Unlimited connections to your email accounts
  • Team management tools as well as contact sharing
  • Plugins for Outlook and Gmail

Pricing Info

Basic – $45/month or $39/month (billed annually)

  • Bulk Messaging (Daily)
  • iPhone and Android Apps
  • Zapier, Mailchimp, Integrations
  • Contact Profile Enhancement

Professional – $69/month or $59/month (billed annually)

  • All Basic plan features, plus:
  • Best-Time-To-Send Email Intelligence
  • Lead/New Contact Assignment
  • Personal Automated Campaigns
  • Advanced Team Management
  • Onboarding + Product Training
  • Deal Management Workflow
  • Contact Relationship Insights
  • Email/Text Template Library
  • API Access

Accelerator – $119/month or $99/month (billed annually)

  • All Basic and Professional features, plus:
  • Complimentary Contact Database Creation
  • Dedicated Customer Success Manager
  • Lead Nurturing Content
  • Complete Business Systems
  • Referral Generation

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Contactually integrates with the following business systems and applications:

  • Gmail
  • MailChimp
  • Mad Mimi
  • Zapier
  • Facebook
  • Twitter
  • LinkedIn

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Contactually is a web-based customer relationship management tool that allows companies to oversee and manage communication activities.

Company Email

help@contactually.com

Contact No.

Company's Address

1005 7th St. NW, Suite 100,
Washington, D.C. 20001
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Plug and Play
  • Custom Surveys and Questionnaires
  • Random and Random-Controlled Surveys
  • Unlimited Surveys
  • Multi-Channel
  • Multi-Question
  • Multi-Analytics
  • Voice-Activated Surveys
  • AI Predictions
  • NPS
  • Top-Notch UX
  • Branding
  • Real-Time Alerts
  • AI
  • CSAT
  • CES
  • Feedbox Index
  • Lottery and Coupon Discounts
  • Feedbox Logic
  • Offline Data Collection
  • Random Surveying
  • Fully-Customizable Reports
  • Drill Down Analytics

Pricing Info

Contact Feedbox CEM for information on their basic and enterprise pricing packages.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Barberia Capital, Senor Frog's, Superama

Integrations

Feedbox CEM integrates with the following business systems and applications:

  • Salesforce (Coming Soon)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A customer feedback management software designed to help businesses measure and evaluate their customer experience via point-of-impact surveys ore remote questionnaires.

Company Email

contact@feedboxcem.com

Contact No.

Company's Address

Feedbox CEM
Huixquilucan, Edo
México

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

No Customer Experience Management Software will be perfect enough to cover all the requirements of a business. Even though main features of Contactually and Feedbox CEM should matter you should also carefully examine the integrations provided by every solution. In many cases you will already be working with various kinds of B2B software in your company and it’s definitely wiser to go with services that integrate well with each other. With that approach you will be able to guarantee a smooth exchange of data between your teams and software used, which can considerably reduce time spent on migrating between one software and the next.

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