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Compare Consolto vs Plum Voice Hosted IVR

What is better Consolto or Plum Voice Hosted IVR? If you’re experiencing a tough time selecting the best Communications Software product for your circumstances, it’s a good idea to do a comparison of the available software and discover which solution offers more benefits. In particular, here you can examine Consolto (overall score: 8.0; user rating: N/A%) vs. Plum Voice Hosted IVR (overall score: 7.4; user rating: N/A%) for their overall performance.

You can also see which one provides more tools that you need or which has better pricing plans for your current situation. Working with a clear table to evaluate their features will significantly improve the chances of getting the best product for your company. Pay attention to other factors of the software like intuitiveness, flexibility, scalability, and pricing plans.

Our team put a lot of effort to prepare reviews of all popular Communications Software services available out there, but among them these three caught our special attention: Slack, RingCentral, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Text Chat
  • Audio/Video Calls
  • Whatsapp Integration
  • FB Messenger integration
  • Email Support
  • Email Notifications
  • Money transfer
  • Website Plugin
  • Screen sharing
  • Chat history
  • Site analytics
  • Smart call triggering

Pricing Info

Consolto offers the following basic and enterprise pricing packages:

Smart – Free

  • 1 agent
  • Text Chat – Client Initiates
  • Audio/Video calls – 1 hr/month
  • Whatsapp Integration
  • FB Messenger integration
  • Email Support

Clever – $19/agent/month

  • All Smart features
  • Audio/Video calls – 40 hrs
  • SMS, Email Notifications
  • Money transfer
  • Website Plugin
  • Screen sharing
  • Chat history (6 months)

Genius – $59/agent/month

  • All Clever features
  • Unlimited Audio/Video Calls
  • Initiate call with site visitors
  • Site analytics
  • Smart call triggering
  • Chat history (forever)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Consolto integrates with the following business systems and applications:

  • FB Messenger
  • Whatsapp
  • PayPal
  • WordPress
  • Joomla
  • Wix
  • Drupal

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Consolto is a cloud video chat platform that simplifies the online connection between businesses and clients and enriches their interaction. As a result, businesses increase conversion and customer engagement.

Company Email

hello@consolto.com

Contact No.

Company's Address

Consolto Sites LTD
Emek ha-Shalom Street 56
Yokne'am Illit
Israel

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call routing, IVR capabilities
  • Messaging
  • IVR analytics tools
  • Feedback collection
  • Payment processing capabilities
  • Code development.

Pricing Info

Contact Plum Voice for an enterprise pricing quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Payment Service Network, ArrowHead, American Tire Distributors

Integrations

No information available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An Interactive Voice Response (IVR) software for medium to large enterprises.

Company Email

sales@plumvoice.com

Contact No.

Company's Address

The Plum Group, Inc.
131 Varick Street, 9th floor
New York, NY 10013
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

You should pay attention to the fact that even though both Consolto and Plum Voice Hosted IVR may have a reliable array of features each software might be created for a different company size. If you are analyzing various solutions you should give some attention to a company type they are catering to. Some functionalities could scale up with no problem for big enterprises but if you own a small or mid-sized business it’s frequently more sensible to refrain paying for customized functionalities that you might never actually use.

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