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Compare ConnectWise vs DeskTrack

What is better ConnectWise or DeskTrack? A good way to find the correct Project Management Software product for your organization is to match the solutions against each other. Here you can compare ConnectWise and DeskTrack and see their features compared contrastively to help you pick which one is the superior product.

Similarly, you can examine their overall ratings, for instance: overall score (ConnectWise: 8.2 vs. DeskTrack: 8.0) and user satisfaction (ConnectWise: 98% vs. DeskTrack: 97%). Browse through their distinctive features and similarities and see which one outperforms the other. Similarly think about how your business will look like in the future; will your business outgrow the app in the next 3-5 years?

If you need to quickly identify the best Project Management Software according to our experts we advise you check out the following services: Smartsheet, Wrike, monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Help Desk Management
  • Ticketing System
  • Project Management
  • Dashboards and Reporting
  • Time sheets
  • CRM
  • Service Support Management
  • Billing
  • Procurement
  • Email Management
  • Dispatch Portal
  • ITIL processes automation
  • Business intelligence
  • Automate anything
  • Developer Network
  • Service boards
  • Pipeline Reporting
  • Mobile app
  • Open API
  • 300+ Integrations

Pricing Info

Since no two businesses are exactly the same. ConnectWise Automate® is designed to meet the unique needs of your business and prices are customized based on your needs. Vendor will tailor a quote specifically for you. Get in touch with the vendor directly to get a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

None indicated

Integrations

  • Acomba
  • Active Directory Contacts Sync
  • Anchor
  • AuthAnvil
  • AVG Managed Workplace
  • BizDox
  • BrightGauge
  • BVoIP 3CX
  • CentraStafe
  • CharTec BDR
  • CharTec SaaS BDR
  • Client Heartbeat
  • Cloud Manager
  • CloudBerry Managed Backup
  • CNET ChannelOnline
  • Connect and Market by Yellowbus
  • ConnectBooster
  • ConnectSMART
  • ConnectWise ChatAssist
  • Contact Science
  • Continuum
  • CoreConnex
  • Custom Reports by Mobius Works
  • Customer Thermometer
  • Cyberoam
  • Datto
  • DeskDirector
  • D-Tools Connect
  • Dynamics GP Integration
  • eAutomate
  • eFolder
  • Excel Micro
  • Exchange Defender
  • Executive Briefing Service for ConnectWise
  • Field Nation
  • Fortinet
  • FreedomIQ
  • GFI Maz
  • Google
  • independenceIT Cloud Workspace
  • Intermedia
  • Intronis
  • IT Glue
  • ITQuoter
  • JetStream
  • JoomConnect
  • Kaseya
  • LabTech
  • LogicMonitor
  • LogMeIn
  • ManagetoWIN
  • McAfee MX Logic
  • MindMatrix
  • MYOB Integration
  • N-able
  • Naverisk
  • NetEnrich
  • Nex.to Client Satisfaction Measurement
  • Nex.to Email Analytics
  • NilearOS
  • Nimsoft
  • OpenDNS Umbrella for MSPs
  • OS33
  • Passportal
  • Plus Software
  • Postini
  • Pronto Marketing
  • Quality Center Integration
  • Quickbooks Integration
  • Quickbooks Online
  • QuickTix
  • Quosal
  • QuoteWeks
  • qvWise
  • RapidFiretools Email2Ticket
  • RapidFiretools Network Detective
  • Reflexion
  • RepairTech TechSuite
  • Replibit
  • Sage 100 ERP
  • Sage 300 Integration
  • Sage 50 Accounting Canada
  • Sage 50 Accounts (formerly Sage Line 50 UK) Integration
  • Sage 50 Integration
  • SenditCertified
  • Servoyant
  • SmartShare
  • SonicWall
  • Soonr
  • Spam Soap
  • Storage Guardian
  • StorageCraft
  • Sureline Systems
  • Team Foundation Server
  • ThinkGrid
  • Thycotic
  • TimeConnect
  • TimeStream
  • Trend Micro
  • Unitrends
  • Update Warranty
  • Vartopia
  • Vault Logix
  • Vembu
  • VirtualTone
  • VTone MSP BILLING Module
  • WatchGuard
  • Web Teks
  • Website Connector
  • Wise-Sync Quickbooks Online
  • Work Market
  • Xero
  • Xero-ConnectWise Integration
  • Xerox
  • Yellowbus Solutions Connect and Pay
  • Zenith BDR
  • Zetta.net

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ConnectWise, the world's #1 business management platform, can increase your business profitability, efficiency, and control.

Company Email

CustomerService@ConnectWise.com

Contact No.

Company's Address

4110 George Rd Tampa, FL 33634 United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $5.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Application Time Tracking
  • URL Tracking
  • Email Tracking
  • Mobile App Tracking
  • Idle Time Monitoring
  • Real-Time Project Monitoring
  • Mobile Productivity Analytics

Pricing Info

DeskTrack offers three SMB and enterprise pricing plans for users to choose from. Here are the details:

Desktrack Stealth – $5.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Integrations

Desktrack Tagger – $7.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Tag Report
  • Integrations
  • Tagging as Project

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Anshuman Singal, Anil Keswani, James Arthurs (RFWD)

Integrations

DeskTrack integrates with the following types of software:

  • HRMS
  • ERP
  • Project Management (Slack, Xira, and Wrike)
  • Invoicing
  • File Storage (Dropbox)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An employee monitoring solution that enables companies and businesses to record, monitor, and analyze employee productivity.

Company Email

business@timentask.com

Contact No.

Company's Address

DeskTrack
Aryavrat Infotech
1291 E. Hillsdale Blvd.,
Ste 205, Foster City,
CA 94404,
USA

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. You can add up to 5 users in these packages. Upgrades for more users are also available. Give the details a look, and select the best plan for your business:

Basic – $39/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentication
  • 24/7 email and phone support

Standard – $49/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $79/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – Contact the provider

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with an account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 80,000 teams

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

If you are still having second thoughts about which app will perform best in your case it might be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular every solution is and how extensive is its online presence.For example, if you check ConnectWise LinkedIn account you’ll learn that they are followed by 83 people. In case of DeskTrack the volume of followers on their LinkedIn page is 12.

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