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Compare ConnectWise Control vs WhosOn

What is better ConnectWise Control or WhosOn? If you need to get a convenient way to learn which Customer Support Software product is better, our exclusive system gives ConnectWise Control a score of 9.0 and WhosOn a score of 8.2 for total quality and performance. In addition, ConnectWise Control is rated at 100%, while WhosOn is rated 90% for their user satisfaction level.

You can also assess their product details, such as modules, tools, options, plans, costs, and many more. See if the software can customize some of its processes to make sure it complements your own business processes.

People who want to save some time or could use a Remote Support Software suggestion from our experts may want to examine these top choices for this year: ConnectWise Control, Atera, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multiple agents
  • Remote Support
  • No interruptions
  • Secure information
  • Automated reconnection
  • Cross-platform compatibility
  • Browser extensions
  • Remote access
  • Unattended access
  • Simplified transfer of files
  • Roles & permissions
  • Shared toolbox
  • Remote meetings
  • Customization & branding
  • Device monitoring & management
  • Integration with ConnectWise Automation
  • Enhanced features for Linux and Mac users
  • Enhanced security and granular controls

Pricing Info

ConnectWise Control offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:

Single Tech License – Free

  • 1 Session per Tech
  • 3 Access Agents
  • Remote Support

ONE – $19/month (billed annually)

  • All features from the free plan
  • 1 Session per Tech
  • 10 Access Agents
  • Remote Meetings
  • Branding and Customization
  • File Transfer
  • Remote Printing
  • Remote Toolbox

STANDARD (Multiple Tech License) – $35/month (billed annually)

  • All features from ONE
  • Up to 3 Sessions Per Tech
  • Unlimited Access Agents
  • Mobile Technician Support
  • Expanded Chat Options
  • Remote Command Line
  • Wake on LAN

PRO (Multiple Tech License) – $45/month (billed annually)

  • All features from STANDARD
  • Up to 10 Sessions Per Tech
  • Video Auditing

A free trial is available for all plans.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Jon Rosen Systems

Integrations

At the moment, ConnectWise Control offers a streamlined integration with ConnectWise Automate.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay.

Company Email

Contact No.

Company's Address

4110 George Rd., Suite 200
Tampa, FL 33634
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Intelligent Targeting
  • Site Monitoring
  • Page Tracking
  • Lead Generation
  • Agent Views
  • Manager Views
  • Canned Responses
  • Campaign Management
  • Rule Based and Manual Dynamic Chat Invites
  • Location and GEOIP

Pricing Info

WhosOn pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Aviva, AON, Cisco, Virgin Holidays, Ford, NASA

Integrations

WhosOn integrates with the following systems and applications:

  • Microsoft Dynamics
  • SugarCRM
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

This platform revolutionizes omni-channel communication and enhanced customer service to engage customers in a more personalized manner.

Company Email

sales@whoson.com

Contact No.

Company's Address

Parker Software Limited,
Victoria Business Park,
Prospect Way,
Stoke on Trent. ST8 7PL
United Kingdom

If you continue having doubts about which app will perform best in your case it might be a good idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular each service is and how extensive is its online presence. For example, in case of Facebook ConnectWise Control has 14552 likes on their official page while WhosOn profile is liked by 0 people.

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