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Compare ConnectWise Control vs CDMessenger

What is better ConnectWise Control or CDMessenger? Getting the best Customer Support Software for your organization is difficult with too much features, choices, and terms to choose from. On the other hand, relying on our review platform will help you to cut down the necessary steps by displaying all main services in one location.

For instance, you can match ConnectWise Control and CDMessenger for their functions and overall scores, in this case, 9.0 and 7.8, respectively. Similarly, you can compare which one has better general user satisfaction rating: 100% (ConnectWise Control) and 95% (CDMessenger) to learn which one is the better choice for your organization. Don’t simply choose the software with the lowest price, but the service that gives the most cost-effective value.

Right now, the most significant solutions in our Remote Support Software category are: CloudBerry Remote Assistant, ConnectWise Control, Bomgar Remote Support.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multiple agents
  • Remote Support
  • No interruptions
  • Secure information
  • Automated reconnection
  • Cross-platform compatibility
  • Browser extensions
  • Remote access
  • Unattended access
  • Simplified transfer of files
  • Roles & permissions
  • Shared toolbox
  • Remote meetings
  • Customization & branding
  • Device monitoring & management
  • Integration with ConnectWise Automation
  • Enhanced features for Linux and Mac users
  • Enhanced security and granular controls

Pricing Info

ConnectWise Control offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:

Single Tech License – Free

  • 1 Session per Tech
  • 3 Access Agents
  • Remote Support

ONE – $19/month (billed annually)

  • All features from the free plan
  • 1 Session per Tech
  • 10 Access Agents
  • Remote Meetings
  • Branding and Customization
  • File Transfer
  • Remote Printing
  • Remote Toolbox

STANDARD (Multiple Tech License) – $35/month (billed annually)

  • All features from ONE
  • Up to 3 Sessions Per Tech
  • Unlimited Access Agents
  • Mobile Technician Support
  • Expanded Chat Options
  • Remote Command Line
  • Wake on LAN

PRO (Multiple Tech License) – $45/month (billed annually)

  • All features from STANDARD
  • Up to 10 Sessions Per Tech
  • Video Auditing

A free trial is available for all plans.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Jon Rosen Systems

Integrations

At the moment, ConnectWise Control offers a streamlined integration with ConnectWise Automate.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay.

Company Email

Contact No.

Company's Address

4110 George Rd., Suite 200
Tampa, FL 33634
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $2

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Access from anywhere
  • Audible alarms to remind you about important tasks
  • Complete administrative controls
  • Conferencing
  • Conversations history
  • Create and send sticky note
  • Customizable user interface
  • Group-wise or department-wise conversations
  • Event alert management
  • File transfer
  • Group chat conferencing capability
  • Group messaging
  • Instant messaging
  • Instant generation of printed transcripts of all your IM
  • Live spell checking in real time
  • Notice boards/announcement
  • Office notice board
  • SSL-based encrypted communication
  • Sticky notes
  • To-do lists (task management)

Pricing Info

CDMessenger offers a 30-day free trial, one price, and many features. The cost is $2 per user/month when paid annually.

Features

  • Conferencing services
  • Delivery report
  • Event reminder
  • File transfer
  • Instant messaging
  • Notice
  • Sticky notes

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Not applicable since CDMessenger is an inter-office messenger designed and developed for internal communication among office, business colleagues in same or multiple location office premises.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Corporate Digital Messenger (CD Messenger) is an app that helps users communicate in a secure, reliable, and stable environment.

Company Email

imosupport@live2support.com

Contact No.

Company's Address

Astra Softwares Pvt. Ltd., Office Address: G-241, Sector 63, Noida 201301, Uttar Pradesh, India

If you are still having doubts about which software will be best for your company it might be a sound idea to investigate each service’s social metrics. These metrics are usually an indicator of how popular a given solution is and how large is its online presence. For instance, in case of Facebook ConnectWise Control has 14552 likes on their official page while CDMessenger profile is liked by 44 users.

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