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Compare ConnectWise Automate vs RichCall

What is better ConnectWise Automate or RichCall? You have such a huge number of Customer Support Software options in today’s market that selecting the best product can be confusing. On our comparison page, you can easily compare the tool, terms and conditions, available plans, and more details of ConnectWise Automate and RichCall.

You can also assess their score (8.5 for ConnectWise Automate vs. 8.0 for RichCall) and user satisfaction level (100% for ConnectWise Automate vs. N/A% for RichCall). The scores and ratings provide you with a solid idea how both these software products perform. Additionally, find out if the software can integrate with your current business apps to promote greater productivity.

We know that not all businesses have enough time to test a large number of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the IT Service Management Software category are: Freshservice, Zendesk, Samanage.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Discovery
  • Management
  • Patching
  • Monitoring
  • Automation
  • Integrations

Pricing Info

ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Innovative Computing Systems

Integrations

ConnectWise Automate integrates with the following business systems and applications:

  • ConnectWise Manage
  • ConnectWise Control

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools.

Company Email

Contact No.

Company's Address

4110 George Rd., Suite 200
Tampa, FL 33634
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $500

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Video Chat
  • Remote Video Support
  • Video Kiosks
  • Co-browsing
  • File Sharing
  • Mobile Video

Pricing Info

RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses.  You can also try the software live or request a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

RichCall integrates with the following business systems and applications:

  • Cisco
  • Genesys
  • Avaya
  • NODA
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities.

Company Email

Contact No.

Company's Address

Aurus LLC
Nikolaeva str 11
Novosibirsk 630090
Russia

In the event you continue having second thoughts about which app will perform best for your business it may be a sensible idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular a given solution is and how large is its online presence. For instance, in case of Facebook ConnectWise Automate has 14550 likes on their official profile while RichCall profile is liked by 0 users.

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