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Compare ConnectWise Automate vs EVS7

What is better ConnectWise Automate or EVS7? Getting the best Customer Support Software for your company is not that easy with various features, options, and terms to consider. However, relying on our review directory will make it possible for you to streamline the selection process by displaying all key software in a single location.

For example, you can compare ConnectWise Automate and EVS7 for their tools and overall scores, namely, 8.5 and 7.1, respectively. Likewise, you can see which product has better general user satisfaction rating: 100% (ConnectWise Automate) and N/A% (EVS7) to learn which one is the better option for your company. Don’t just buy the software with the lowest price, but the service that has the best value.

We know that not all businesses have the time to try out dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the IT Service Management Software category are: Zendesk, Freshservice, Samanage.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Discovery
  • Management
  • Patching
  • Monitoring
  • Automation
  • Integrations

Pricing Info

ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Innovative Computing Systems

Integrations

ConnectWise Automate integrates with the following business systems and applications:

  • ConnectWise Manage
  • ConnectWise Control

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools.

Company Email

Contact No.

Company's Address

4110 George Rd., Suite 200
Tampa, FL 33634
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Click-to-Call
  • Outbound & Inbound Calls
  • Reporting & Statistics
  • Pre-Recorded Voicemail Drop
  • Appointment Setting
  • Interactive Voice Response
  • Answering Machine Detection
  • Automatic Call Distribution
  • Call Transfers
  • Call Conferencing
  • Call Recording
  • Caller ID Number Display
  • Manager Portal

Pricing Info

EVS7 offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Cricket – $59/agent/month, $39/agent/month/annual billing, $49/agent/month/quarterly subscription

  • Click-to-Call
  • Pre-Record Voicemail Drops
  • 1 User Minimum
  • Unlimited Outbound & Inbound Calls
  • One DID per User
  • Basic Reporting & Statistics
  • Web-Based CRMs Integration

Dolphin – $89/agent/month, $69/agent/month/annual billing, $109/agent/month/quarterly subscription

  • Rapid Phone List Dialing
  • Pre-Record Voicemail Drops
  • 1 User Minimum
  • Unlimited Outbound & Inbound Calls
  • One DID per User
  • Basic Reporting & Statistics
  • Coaching or Monitoring (Optional)
  • Appointment Setting
  • Email
  • Zoho & LeadMaster Integration

Parrot – $89/agent/month, $39/agent/month/annual billing, $119/agent/month/quarterly subscription

  • Predictive & Blended Dialling
  • Pre-Record Voicemail Drops
  • 3 Users Minimum
  • Unlimited Outbound & Inbound Calls
  • One DID per User
  • Advanced Reporting & Statistics
  • Coaching or Monitoring
  • Appointment Setting
  • Email
  • Real-Time Manager Portal
  • Answering Machine Detection
  • Automatic Call Distribution
  • Interactive Voice Response
  • Open API

All plans include:

  • Call Transfers
  • Call Conferencing
  • Caller ID Number Display
  • Flexible Call Recording
  • Unlimited Dialer Technical Support
  • 1-Click Pre-Recorded Voicemail
  • Free Software Upgrades
  • Free Local or Toll-Free Number

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walgreens, Century21, Disney

Integrations

EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

EVS7 is a well-rounded, cloud-based call center service solution.

Company Email

sales@evs7.com

Contact No.

Company's Address

16475 Dallas Parkway Suite 350
Addison, TX 75001
USA

The apps analyzed on this page are merely a sliver of our entire Customer Support Software category and you should remember that there could be better alternatives out there. If you want to ensure you make the optimal decision for your company we strongly urge you to analyze more solutions first. You can also consider to study our top 10 Customer Support Software list to find out which software are now the highest-ranking ones and dominate the market.

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