Compare OXON vs. Confirmit

A good way to choose the right CRM Software product for your organization is to evaluate the solutions against each other. Here you can compare Confirmit and OXON and see their capabilities compared contrastively to help you pick which one is the more effective product. Likewise, you can compare their overall ratings, for instance: overall score (Confirmit: 8.8 vs. OXON: 8.0) and user satisfaction (Confirmit: 94% vs. OXON: 97%). Browse through their differences and similarities and find out which one outperforms the other. Similarly think about your company tomorrow; will your business outgrow the app in the next 3-5 years? If you want to quickly identify the more reliable Survey Software according to our review team we recommend you take a look at one of these solutions: QuestionPro, SurveyGizmo, SurveyMonkey.
Software

OXON

VS

Confirmit

VS

OXON screenshot Confirmit screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

8.8 ?

Customer Experience

Customer Experience

Customer Experience

97% ?

Customer Experience

94% ?

Pricing

Pricing

$39

by quote

Pricing Type

Pricing Type

Monthly payment Quote-based
Full Review

Full Review

General Description

General Description

OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Confirmit provides a simple and powerful online survey technology that helps businesses build sustainable customer relationships.
Easy Links
Available Languages

Available Languages

USA, UK, Canada, International USA, UK, Canada, International
Available Support

Available Support

Phone Live Support
Ticket Training
Phone Live Support
Company's Address

Company's Address

Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
Karenslyst allé 56
0277 Oslo
Norway
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Plans

Pricing Plans

OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:

Business – €39/user/month

  • Inbound Campaigns
  • Centralized Database
  • Enhanced Caller ID
  • IVR – interactive voice recognition
  • Free Call Recording
  • Skill-based & Data-driven Routing Using Full Context
  • Virtual Hold & Prioritized Call-Backs
  • Individual and Group Voicemail
  • Advanced call control features
  • Single Customer View Console
  • Case Management & Agent Collaboration
  • Multi-Option Transferring
  • Reporting, Analytics, and Business Intelligence
  • Multichannel ACD for Voice, Email, Chat, & Social
  • Email ticketing / Auto-acknowledgement templates
  • Automatic email and SMS template sending after the call
  • Proactive Notifications

Enterprise – €69/user/month

  • All Business features
  • Voice of the Customer
  • Net Promoter Score
  • Predictive Dialer
  • Proactive survey management tool for telemarketing surveys
  • Mass email and mass SMS sending
  • CRM for B2B clients
  • Make calls and send emails from the system.
  • Tasks creation and monitoring
  • Client history including all communication channels in one place
  • Priority based chat queue
  • Customer interaction history. View what your customer did in the past.
  • Setting a position of chat widget
  • Customizable greetings

Confirmit opens quote-based SMB and enterprise pricing plans, tailored to meet the specific needs of every client. Contact them for more information and ask for your quote.

Company Email

Company Email

info@oxontech.com info@confirmit.com
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Contact Phone

Contact Phone

+37-0643-03893 +47-21-502-500
Available Integrations

Available Integrations

OXON integrates with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Genesys
  • Avaya
  • Microsoft Dynamics

No information available.

Popular Customers

Popular Customers

AIG Travel Guard, Sony, Sandisk
Pricing Page

Pricing Page

Learn more about OXON pricing Learn more about Confirmit pricing
Features

Features

OXON FEATURES

  • Inbound calls for customer service and support
  • Outbound calls for sales, marketing, and data collection
  • Productivity tools
  • Workforce management and optimization
  • Quality and customer experience management
  • Email
  • B2B sales platform
  • Security and Compliance
  • Web chat
  • Social media communications (Facebook and Twitter)

Confirmit FEATURES

  • Survey Design
  • Panel management
  • Data collection
  • Data integration
  • Social media
  • Text analytics
  • Reporting and analysis
  • Action management
  • Mobile
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you pick a software that you believe will be an actual asset for your company you shouldn’t only pay attention to what reviewers have to say about it. Very often personal experience with the product may be different, depending on specific goals and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each app to give you an immediate impression of how real users of Confirmit and OXON rate their experience with the solution. Our algorithm is based on complex analysis of product appearances on other sites, social networks as well as blogs, so you will receive a comprehensive and reliable landscape of what other users think about each solution. In this case Confirmit has a total satisfaction rating at 94% while for OXON 97% of users say they had an enjoyable experience with it.