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Compare ConceptDraw PRO vs 17hats

What is better ConceptDraw PRO or 17hats? Purchasing the appropriate Business Process Management Software product is as simple as comparing the strong and poor characteristics and terms offered by ConceptDraw PRO and 17hats. Here you can also match their all round scores: 8.5 for ConceptDraw PRO vs. 8.5 for 17hats. Or you can verify their general user satisfaction rating, 97% for ConceptDraw PRO vs. N/A% for 17hats.

We suggest that you spend some time to review their specific functions and determine which one is the better choice for your business. What’s more remember to take into account your company’s or industry’s special situation, for instance, a multilingual software for a global company or a mobile platform to help you work in the field.

As of now, the top solutions in our Business Process Management Software category are: bpm’online studio enterprise, Wrike, Promapp.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Powerful Drawing and Diagramming Solutions
  • MS Visio Compatibility
  • Rapid Flowchart Technology
  • Drawing Tools
  • Communication and Presentation Facilities
  • Building Plans Designer
  • Live Objects Technology

Pricing Info

ConceptDraw Pro offers a single enterprise pricing license for all customers. The license costs $199, and includes the following features:

  • Available for both Windows and Mac OS
  • Diagram Software and Drawing Tool
  • Live Objects Technology
  • Diagramming ABC’s
  • Dynamic Presentations

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ConceptDraw PRO integrates with the following business systems and applications:

  • Versions of MS Visio 2007/2010/2013/2016
  • ConceptDraw PROJECT v8
  • ConceptDraw MINDMAP v9
  • ConceptDraw Office v4
  • Exports to:
  • Popular Graphic Formats: PNG, JPG, BMP, GIF, TIFF import and export
  • Eps (Windows version only)
  • Adobe PDF
  • HTML
  • SVG
  • PowerPoint import and export
  • MS Visio Drawings (vdx, vsdx) import and export
  • MS Visio Drawings vsd import (Windows version only)
  • MS Visio Stencils (vssx) import

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ConceptDraw PRO provides a complete range of business graphic documentation solutions with thousands of stencils and hundreds of templates for rapid diagramming.

Company Email

support@conceptdraw.com

Company's Address

111 N Market St Ste 300,
San Jose, CA 95113-1116
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $17

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Client Profile Management
  • Invoice Management
  • Scheduling
  • Credit Card Payments
  • Dashboards
  • Templates
  • Online Contract Signing
  • Financial Management
  • Billing
  • Lead Generation
  • Workflow Automation
  • Automated Payment Reminders

Pricing Info

Monthly Plan – $37/month

Annual Plan – $17/month (billed annually for $199)

17hats also offers a bigger discount if you purchase a 2-year subscription where you’ll get one more year for free. Thus, you’ll pay $398 ($11/month) for a 3-years’ worth of the plan. According to their website, this option is only available for a limited time.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Ivy Plus Society, Bright Bookkeeping LLC, Goldest Karat Publishing

Integrations

17hats integrates with the following business systems and applications:

  • Square
  • Stripe
  • Authorize.net
  • QuickBooks
  • PayPal

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

17hats is designed particularly for smaller businesses with fewer staff so they can manage operations such as billing, scheduling and meetings etc.

Company Email

support@17hats.com

Contact No.

Company's Address

bpm’online studio enterprise

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio enterprise offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online studio enterprise free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio enterprise offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio enterprise also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio enterprise is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Both ConceptDraw PRO and 17hats were reviewed by a group of independent SaaS experts who conducted a detailed analysis of all crucial elements of every software. Their final score was prepared with unique SmartScore algorithm which provides a separate partial score to every element including: main features, customer support, mobile device support, security, client satisfaction and market presence. We know useful features are not the only factor important to a company so we make an effort to pay attention to all facets of a software before calculating its final rating.

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