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Compare Comindware Project vs Freshservice

What is better Comindware Project or Freshservice? When comparing Comindware Project and Freshservice, it is simple to see which Project Management Software product is the better option. This guarantees that your organization can get the most productive and effective program. You can check the specifics, including available tools, costs, plans offered by each vendor, offer conditions, etc.

We also let you check their general scores to know which one appears to be better. Comindware Project has 8.5 points for overall quality and 100% rating for user satisfaction; while Freshservice has 9.4 points for overall quality and 97% for user satisfaction. You can also assess which software company is more dependable by sending an an email question to both and find out which one replies faster.

We realize that not all people have the time to examine a large number of different products, so we created a list of suggestions that you may find useful. Our top choices for the Project Management Software category are: monday.com, Wrike, Smartsheet.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $29.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • predictive real-time Gantt chart
  • automated priority-based planning
  • social collaboration
  • visual UI across all devices
  • available in Microsoft Outlook

Pricing Info

Comindware offers cloud and on-premise services. They can be customized to fit a company’s size and budget.

Cloud service

  • 1-9 projects: $29.99/user monthly or $299.9/user yearly
  • 10-24 projects: $28.49/user monthly or $284.91/user yearly
  • 25-49 projects: $26.99/user monthly or $269.91/user yearly
  • 50-99 projects: $25.49/user monthly or $254.92/user yearly
  • 100-249 projects: $23.99/user monthly or $239.92/user yearly
  • 250 and more projects: by quote

On-premise (one-time fee)

  • 1-9 projects: $450/user
  • 10-24 projects: $427.5/user
  • 25-49 projects: $405/user
  • 50-99 projects: $382.5/user
  • 100-249 projects: $360/user
  • 250 and more projects: by quote

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Acronis, Gazpromavia, 16 khz, Old Mutual Namibia

Integrations

Comindware Team Network is shipped with native user-friendly iPhone and Android applications to support all the mobile team members.

Whether one uses the desktop product interface, iPhone and Android applications, or the Comindware website, user experience stays the same.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Innovative Work Management solutions that enable businesses to manage their operations with higher performance and efficiency.

Company Email

pr@comindware.com

Contact No.

Company's Address

Woburn MA United States

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

You shouldn’t expect simply a broad array of functionalities and flexible pricing packages from a well-known Project Management Software. Almost as important as main features is a top-notch customer support. You want to ensure that when you have any questions about Comindware Project or Freshservice, or you struggle with some problems, or perhaps you’ll need to request a certain revision or feature beneficial to your company you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. What is more, it’s a big plus if you can profit from individual training or at least an FAQ you can use.

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