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Compare Comcast VoIP vs Fonality

What is better Comcast VoIP or Fonality? Specific companies demand different types of Business Phone Systems. To understand well which service fits your needs, think about comparing various alternatives feature by feature an taking into consideration their terms and pricing. Furthermore, you will get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.

The results are: Comcast VoIP (9.3) vs. Fonality (8.2) for all round quality and usefulness; Comcast VoIP (70%) vs. Fonality (90%) for user satisfaction rating. Examine their high and low points and decide which software is a better choice for your company. An effective, simple tip is to list the strengths and weaknesses of both solutions side by side and find out which app comes on top.

Right now, the top products in our Business Phone Systems category are: Freshcaller, RingCentral, Axon Virtual PBX.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 70%

Pricing

Starting from $29.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice Mobility
  • Take Business Calls Anywhere
  • Never Miss a Call
  • Project a Professional Image
  • Read, Listen To, Or Share Business Voicemails
  • Get Notifications For Incoming Calls or Voicemail Messages
  • Business Call History
  • Manage Contacts
  • Cloud-Hosted PBX Phone System
  • Superior Call Quality
  • Shared Call Appearance
  • Busy Lamp Field
  • Automated Attendant
  • PRI Trunking
  • Connect to The Comcast Network
  • Destination Unreachable
  • Direct Inward Dial – DID
  • Direct Dial Outward Dial – DOD
  • Call Detail Records
  • Business Voice Continuity
  • Security
  • International Calls
  • Business Voice Continuity

Pricing Info

Comcast VoIP offers several SMB and enterprise pricing packages for all users to choose from. The suite is comprised of three VoIP solutions, namely Business Voice, Business VoiceEdge, and Business Trunks – PRI. Business Voice can be availed through a phone -only plan or as a part of Comcast Business Internet and TV bundled packages.

If you want a phone-only plan, you need to contact the vendor and ask for a custom quote. Here are the details for Comcast VoIP’s available pricing options and Comcast Business bundled packages:

Business Voice Pricing Plans

Run Your Business With An Advanced Phone Solution

  • $29.95/mo./line
  • Combine your office line with our Voice Mobility functionality for seamless on-the-go communications. Add Phone to any Internet Plan.

Phone System 

  • Voicemail – $5/mo.
  • Toll-Free Number – $10/mo.
  • Directory Exclusion – $2/mo.
  • Additional Basic Phone Line – $24.95/mo.
  • Features Included:
    • Be Anywhere
    • Business Continuity
    • Business Phone Features
    • Call History Log
    • Directory Listing
    • Low-Cost Intl. Calling
    • Privacy Settings
    • Unlimited Nationwide Calling
    • Hunt Groups
    • Call Forwarding
    • Caller ID
    • Distinctive Ring/Priority Alert
    • Music On Hold
    • Sequential and Simultaneous Ring

Combine Your Phone Lines with Reliable Internet

Starter Internet

  • Internet – $69.95/mo. – Billed Monthly
  • Internet + Phone – $84.90/mo. -Billed Monthly
  • 1-2 Employees/25 Mbps Speed
  • Ideal For:
    • Basic business needs
    • Email and communication
    • Web browsing
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 75 Internet

  • Internet – $99.95/mo. – Billed Monthly
  • Internet + Phone – $114.90/mo. -Billed Monthly
  • 5-7 Employees/75 Mbps Speed
  • Ideal For:
    • Online collaboration among multiple users
    • Data backups
    • Moderate file sharing
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 150 Internet

  • Internet – $139.95/mo. – Billed Monthly
  • Internet + Phone – $154.90/mo. -Billed Monthly
  • 10+ Employees /150 Mbps Speed
  • Ideal For:
    • High-growth businesses
    • Significant online activity and frequent file sharing
    • Hosting websites and running backup servers
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 250 Internet

  • Internet – $199.95/mo. – Billed Monthly
  • Internet + Phone – $214.90/mo. – Billed Monthly
  • 12+ Employees/250 Mbps speed
  • Ideal For:
    • Ecommerce sites
    •   Video conferencing & video streaming
    •  Extensive employee & customer WiFi usage
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Business Internet 1 Gig

  • Internet – $499.95/mo. – Billed Monthly
  • Internet + Phone – $514.90/mo. – Billed Monthly
  • 12+ Employees/Up to 1,000 Mbps Speed
  • Ideal For:
    • Connecting more users and devices in real time
    • Processing multiple card transactions faster
    • Getting large files, videos, reports, images, invoices, records more quickly
    • Running more cloud-based apps, services, and backups – all at the same time
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Complete Your Bundle By Choosing A TV Plan

Starter Internet + Voice Mobility + Select TV

  • $104.85/mo.
  • Great for business switching from DSL
  • Ideal for 1-2 Users
  • Unlimited local and nationwide long distance calling with 35+ advanced calling features
  • TV with up to 50 channels

Deluxe 75 Internet + Voice Mobility + Select TV

  • $134.85/mo.
  • Download large files and stream video
  • Ideal for 6 users
  • Unlimited local and nationwide long distance calling with 35+ advanced calling features
  • TV with up to 50 channels

Business VoiceEdge Pricing Plans, Features, and Add-Ons

  • 5-9 Phones – $44.95/mo./seat
  • 10-19 Phones – $39.95/mo./seat
  • 20+ Phones – $34.95/mo./seat
  • New seats require a one-time installation fee of $29.95 per seat.
  •  Features:
    • Seat Type Features
    • Comcast Business App
    •  Superior Call Quality
    • Shared CAll Appearance
    • Busy Lamp Field
    • Automated Attendant
  • Add-Ons:
    • Call Queue Agent -Basic
    • Receptionist Console
    • Additional Voicemail Boxes

Business Trunks – PRI Features

  • Destination Unreachable
  • Direct Inward Dial – DID
  • Direct Dial Outward Dial – DOD
  • Call Detail Records
  • Business Voice Continuity
  • Security
  • International Calls
  • Business Voice Continuity

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Edge One Media, Musikaar, BrightWell Talent Solutions

Integrations

Comcast VoIP supports integration with the following business applications:

  • Salesforce
  • Skype for Business
  • Google Chrome
  • Office 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A scalable, reliable, and cost-effective business phone system and VoIP solution that provides organizations and companies with the capability to manage voice calls and voicemails from their mobile devices, set up a cloud-hosted PBX phone system which offers call routing, call quality monitoring, and automated attendant features; and connect to the Comcast VoIP Network using trunks to ensure business voice continuity.

Company Email

Contact No.

Company's Address

Comcast Corporation
Comcast Center
1701 JFK Boulevard
Philadelphia, PA 19103
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Alerts & Notifications
  • Auto-Attendant
  • BLF Support
  • Branch Office Support
  • Call Forwarding
  • Call Out From Voicemail
  • Call Return From Voicemail
  • SMS/Pager Voicemail Notification
  • Call Return
  • Call Screening
  • Conference Calling
  • Custom Caller ID
  • Dial by Extension
  • Dial by Name
  • Direct Inward Dial
  • Do Not Disturb
  • e911 Service
  • Extension Groups
  • Find Me/Follow Me
  • Find Me Rules Suspension
  • General Voice Mailbox
  • Historical System Graphs
  • Inbound/Outbound Call Reports
  • Intercom
  • IVR Authentication
  • Mobile Phone Integration
  • Music-On-Hold
  • Marketing Message-On-Hold
  • Name Directory
  • Visual Queues
  • Night Mode
  • Paging
  • Password Administration
  • Personal Automated Attendant
  • PSTN-Fallback
  • Real-Time Reporting
  • Redial
  • Remote Phone Use
  • Report Exporting
  • Ring-All
  • Route by DIDs
  • Share Line Appearances
  • Speed Dial
  • Announced & Unannounced Transfers
  • Voice Prompts
  • Voicemail
  • Web-Based Control Panel
  • Operator Panel
  • Call Parking
  • Call Transfer to Voicemail
  • Call Transfer to Hold
  • Busy Ring Back Call Option
  • Barge/Monitor/Whisper
  • Telecommuters
  • Call Screening
  • Drag-and-Drop Call Management
  • Easy Dialer
  • Extension Groups with Permissions
  • Virtual Extensions
  • Queue Status
  • Customizable Reason Codes
  • Automatic Call Distribution
  • Skills-Based Routing
  • Agent Variable Log-off
  • Queue Status
  • CRM Integration
  • Queue Summary Component
  • Queue Detail Component
  • “No one is Answering” Alert
  • Abandon Call Alert
  • Agent Broadcast Alerts
  • Toll Restrictions
  • On-the-Fly Recording
  • Dedicated Phone Numbers
  • Phone Number Porting
  • Caller/Call Waiting Number
  • Click-to-Call
  • Outbound Caller-ID
  • Extension BLF
  • Multiple Calls
  • Google Contacts Integration
  • Contact Cards Supported
  • Desktop Alerts
  • Color-Coded Call Status
  • Click-to-Call Mobile Phone
  • Hold Time Announcement
  • Agent Call Recording
  • Agent Variable Log-off
  • Reset Queue Stats
  • Agent Hot Desk

Pricing Info

NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.

Essentials – $19.99/user/month

  • More than 100 Phone Features
  • Unlimited Calls
  • Unlimited Basic Queues
  • Auto Attendant
  • 24/7 Gold Support
  • Fonality Academy Training

Professional – $24.99/user/month

  • All Essential Features
  • Softphone
  • Heads Up Display Web
  • Heads Up Display Mobile App
  • Click to Dial Browser Extension
  • Integrations
  • Audio Conference
  • On-Demand Recording
  • Daily Email Reports

Ultimate – $34.99/user/month

  • All Professional Features
  • Voicemail Transcription
  • HD Video Collaboration
  • Advanced Call Center Agent License

The Professional and Ultimate enterprise pricing options include a free phone rental.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers

Integrations

NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:

  • Zendesk
  • Salesforce
  • Zipwhip
  • eAgent
  • Snap Recordings
  • Blitz Lead Manager
  • Box
  • OneDrive
  • Dropbox
  • Google Drive

For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A flexible-deployment complete business communications solution that adapts to your changing needs.

Company Email

Contact No.

Company's Address

NetFortris
6900 Dallas Parkway
Suite 250, Plano, TX 75024
USA

Popular Alternatives

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

In the event you continue having doubts about which product will work best for your company it might be a sound idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular each software is and how wide is its online presence. For instance, in case of Facebook Comcast VoIP has 10857 likes on their official page while Fonality profile is liked by 2560 users.

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