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Compare Comcast VoIP vs 3CX

What is better Comcast VoIP or 3CX? Various organizations want different types of Business Phone Systems. To understand well which solution meets your requirements, think about assessing various solutions feature by feature including their terms and prices. Similarly, you may get a quick idea of their overall performance and customer feedback by checking our smart scoring system.

The results are: Comcast VoIP (9.3) vs. 3CX (9.0) for overall quality and performance; Comcast VoIP (70%) vs. 3CX (99%) for user satisfaction rating. Analyze their high and weaker points and decide which software is a better choice for your company. One simple but effective way is to note down the advantages and disadvantages of both solutions side by side and see which software comes on top.

As of now, the leading solutions in our Business Phone Systems category are: Axon Virtual PBX, Freshcaller, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 70%

Pricing

Starting from $29.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice Mobility
  • Take Business Calls Anywhere
  • Never Miss a Call
  • Project a Professional Image
  • Read, Listen To, Or Share Business Voicemails
  • Get Notifications For Incoming Calls or Voicemail Messages
  • Business Call History
  • Manage Contacts
  • Cloud-Hosted PBX Phone System
  • Superior Call Quality
  • Shared Call Appearance
  • Busy Lamp Field
  • Automated Attendant
  • PRI Trunking
  • Connect to The Comcast Network
  • Destination Unreachable
  • Direct Inward Dial – DID
  • Direct Dial Outward Dial – DOD
  • Call Detail Records
  • Business Voice Continuity
  • Security
  • International Calls
  • Business Voice Continuity

Pricing Info

Comcast VoIP offers several SMB and enterprise pricing packages for all users to choose from. The suite is comprised of three VoIP solutions, namely Business Voice, Business VoiceEdge, and Business Trunks – PRI. Business Voice can be availed through a phone -only plan or as a part of Comcast Business Internet and TV bundled packages.

If you want a phone-only plan, you need to contact the vendor and ask for a custom quote. Here are the details for Comcast VoIP’s available pricing options and Comcast Business bundled packages:

Business Voice Pricing Plans

Run Your Business With An Advanced Phone Solution

  • $29.95/mo./line
  • Combine your office line with our Voice Mobility functionality for seamless on-the-go communications. Add Phone to any Internet Plan.

Phone System 

  • Voicemail – $5/mo.
  • Toll-Free Number – $10/mo.
  • Directory Exclusion – $2/mo.
  • Additional Basic Phone Line – $24.95/mo.
  • Features Included:
    • Be Anywhere
    • Business Continuity
    • Business Phone Features
    • Call History Log
    • Directory Listing
    • Low-Cost Intl. Calling
    • Privacy Settings
    • Unlimited Nationwide Calling
    • Hunt Groups
    • Call Forwarding
    • Caller ID
    • Distinctive Ring/Priority Alert
    • Music On Hold
    • Sequential and Simultaneous Ring

Combine Your Phone Lines with Reliable Internet

Starter Internet

  • Internet – $69.95/mo. – Billed Monthly
  • Internet + Phone – $84.90/mo. -Billed Monthly
  • 1-2 Employees/25 Mbps Speed
  • Ideal For:
    • Basic business needs
    • Email and communication
    • Web browsing
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 75 Internet

  • Internet – $99.95/mo. – Billed Monthly
  • Internet + Phone – $114.90/mo. -Billed Monthly
  • 5-7 Employees/75 Mbps Speed
  • Ideal For:
    • Online collaboration among multiple users
    • Data backups
    • Moderate file sharing
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 150 Internet

  • Internet – $139.95/mo. – Billed Monthly
  • Internet + Phone – $154.90/mo. -Billed Monthly
  • 10+ Employees /150 Mbps Speed
  • Ideal For:
    • High-growth businesses
    • Significant online activity and frequent file sharing
    • Hosting websites and running backup servers
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 250 Internet

  • Internet – $199.95/mo. – Billed Monthly
  • Internet + Phone – $214.90/mo. – Billed Monthly
  • 12+ Employees/250 Mbps speed
  • Ideal For:
    • Ecommerce sites
    •   Video conferencing & video streaming
    •  Extensive employee & customer WiFi usage
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Business Internet 1 Gig

  • Internet – $499.95/mo. – Billed Monthly
  • Internet + Phone – $514.90/mo. – Billed Monthly
  • 12+ Employees/Up to 1,000 Mbps Speed
  • Ideal For:
    • Connecting more users and devices in real time
    • Processing multiple card transactions faster
    • Getting large files, videos, reports, images, invoices, records more quickly
    • Running more cloud-based apps, services, and backups – all at the same time
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Complete Your Bundle By Choosing A TV Plan

Starter Internet + Voice Mobility + Select TV

  • $104.85/mo.
  • Great for business switching from DSL
  • Ideal for 1-2 Users
  • Unlimited local and nationwide long distance calling with 35+ advanced calling features
  • TV with up to 50 channels

Deluxe 75 Internet + Voice Mobility + Select TV

  • $134.85/mo.
  • Download large files and stream video
  • Ideal for 6 users
  • Unlimited local and nationwide long distance calling with 35+ advanced calling features
  • TV with up to 50 channels

Business VoiceEdge Pricing Plans, Features, and Add-Ons

  • 5-9 Phones – $44.95/mo./seat
  • 10-19 Phones – $39.95/mo./seat
  • 20+ Phones – $34.95/mo./seat
  • New seats require a one-time installation fee of $29.95 per seat.
  •  Features:
    • Seat Type Features
    • Comcast Business App
    •  Superior Call Quality
    • Shared CAll Appearance
    • Busy Lamp Field
    • Automated Attendant
  • Add-Ons:
    • Call Queue Agent -Basic
    • Receptionist Console
    • Additional Voicemail Boxes

Business Trunks – PRI Features

  • Destination Unreachable
  • Direct Inward Dial – DID
  • Direct Dial Outward Dial – DOD
  • Call Detail Records
  • Business Voice Continuity
  • Security
  • International Calls
  • Business Voice Continuity

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Edge One Media, Musikaar, BrightWell Talent Solutions

Integrations

Comcast VoIP supports integration with the following business applications:

  • Salesforce
  • Skype for Business
  • Google Chrome
  • Office 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A scalable, reliable, and cost-effective business phone system and VoIP solution that provides organizations and companies with the capability to manage voice calls and voicemails from their mobile devices, set up a cloud-hosted PBX phone system which offers call routing, call quality monitoring, and automated attendant features; and connect to the Comcast VoIP Network using trunks to ensure business voice continuity.

Company Email

Contact No.

Company's Address

Comcast Corporation
Comcast Center
1701 JFK Boulevard
Philadelphia, PA 19103
USA

3CX

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $188

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Self Installation and Management
  • On-Premise or as Cloud / Virtual PBX
  • Plug and Play With IP Phones, Gateways & SIP Trunks
  • Easy Management of IP Phones and Softphones
  • Unified Communications Made Easy
  • See Presence of Colleagues
  • Deliver Faxes and Voicemail to Inbox
  • Instant Messaging / Text Chat
  • WebRTC Web Conferencing
  • Save Time & Money with Feature-Rich Web Conferencing
  • Cut Travel Costs
  • Slash Phone Bills and Communications Costs
  • Free Interoffice Calls
  • Cheaper Call Costs for Customers using DID and IP Telephony
  • No Per Extension Licensing, One Low Price Per PBX
  • Click To Call and CRM Integration
  • Automatic Phone Number Detection
  • Call Directly from CRM
  • Configurable Extension
  • Android and iOS VoIP Clients

Pricing Info

3CX  offers several SMB and enterprise pricing plans for all users to choose from. The plans are can be availed either through annual subscription or perpetual licensing, and the pricing varies based on the edition/version you’ll purchase and the number of simultaneous calls you need.

Normally, 1 simultaneous call per 3-4 extensions is sufficient and required. So, if your company has 50 extensions you need to purchase a plan or call license dedicated to 16 simultaneous calls. In addition, if you choose to avail the system through perpetual licensing, you need to subscribe to a yearly maintenance plan and pay for its corresponding maintenance fee.

You can also upgrade to increase the number of simultaneous calls you can handle in the edition/version you purchased (capacity upgrade) or change to another version (version upgrade). Please visit 3CX’s official website to check the upgrade pricing.  Meanwhile, here are the details for 3CX’s SMB and enterprise pricing plans:

3CX Annual License/Subscription Plans

4 Simultaneous Calls

  • Standard – Free
  • Pro – $188
  • Enterprise – $225

8 Simultaneous Calls

  • Standard – $295 (Free 1st year)
  • Pro – $369
  • Enterprise – $443

16 Simultaneous Calls

  • Standard – $675 (Free 1st year)
  • Pro – $844
  • Enterprise – $1,013

32 Simultaneous Calls

  • Standard – $1,295
  • Pro – $1,619
  • Enterprise – $1,943

64 Simultaneous Calls

  • Standard – $2,595
  • Pro – $3,244
  • Enterprise – $3,893

128 Simultaneous Calls

  • Standard – $4,995
  • Pro – $6,244
  • Enterprise – $7,493

256 Simultaneous Calls

  • Standard – $8,500
  • Pro – $10,625
  • Enterprise – $12,750

512 Simultaneous Calls

  • Standard – $13,995
  • Pro – $17,494
  • Enterprise – $20,993

1024 Simultaneous Calls

  • Standard – $23,995
  • Pro – $29,994
  • Enterprise – $35,993

 

Support Conditions

  • Support for 3CX annual licence subscriptions is purchased separately and is available via a 3CX Partner or directly from 3CX on a per ticket basis. Support is available where supported hardware and services are in use. You can review the support procedure from 3CX’s official website.

Capacity And Version Upgrades

  • Version and Edition upgrades and/or additional lines can be added to Annual licenses at any point. You will be charged the pro rata difference only.

 

3CX Perpetual License Plans

4 Simultaneous Calls

  • Standard – N/A
  • Pro – $469
  • Enterprise – $563

8 Simultaneous Calls

  • Standard – $738
  • Pro – $922
  • Enterprise – $1,107

16 Simultaneous Calls

  • Standard – $1,688
  • Pro – $2,110
  • Enterprise – $2,532

32 Simultaneous Calls

  • Standard – $3,238
  • Pro – $4,047
  • Enterprise – $4,857

64 Simultaneous Calls

  • Standard – $6,488
  • Pro – $8,110
  • Enterprise – $9,732

128 Simultaneous Calls

  • Standard – $12,488
  • Pro – $15,610
  • Enterprise – $18,732

256 Simultaneous Calls

  • Standard – $21,250
  • Pro – $26,563
  • Enterprise – $31,875

512 Simultaneous Calls

  • Standard – $34,988
  • Pro – $43,735
  • Enterprise – $52,482

1024 Simultaneous Calls

  • Standard – $59,988
  • Pro – $74,985
  • Enterprise – $89,982

Maintenance

  • The cost for annual maintenance is 27.5% of the perpetual licence cost. Please view the maintenance pricing from the official website.

Edition & Capacity Upgrades

  • The cost for edition and capacity upgrades is the difference in the licence price plus 35%.
  • Version upgrades are replaced with Annual licence keys. Users can upgrade from an old version to the latest version and get an annual licence key free.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

McDonald's, Harley Davidson, Pepsi

Integrations

3CX integrates with the following property management systems, hotel software solutions, CRM tools, communications systems, and other third-party applications:

  • Microsoft Outlook
  • Salesforce
  • Microsoft Dynamics
  • Act!
  • Google Contacts
  • MS Exchange
  • Office 365
  • Exact
  • Freshdesk
  • Datev
  • Zendesk
  • Nutshell
  • Vtiger
  • EBP
  • InnQuest roomMaster 2000
  • Fidelio-Opera
  • MICROS-Fidelio
  • Fidelio
  • Protel
  • Brilliant Hotelsoftware
  • Ascendview Monitoring Solutions
  • Acarda Outbound Call Center
  • Deerfield.com
  • JBHworks
  • MDLsolutions Dialer
  • Tenfold
  • VoIPTools
  • WatchGuard

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A software-based and open standards IP PBX phone system that enables organizations and companies to leverage their existing IP phones, softphones, gateways, and SIP trunks; set up a unified communications solution on any environment, boost agent productivity, easily host webinars and online meetings from a web browser, enhance mobile communications, and reduce telco costs.

Company Email

info@3cx.com

Contact No.

Company's Address

3CX
1, 28th October Avenue
303 Engomi Business Center, 2414 Nicosia
Cyprus

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

When you select a service that you are sure will work best for your business you shouldn’t only limit yourself to what experts have to say about it. Quite frequently personal experience with the software will vary, depending on your own goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for every software to give you an immediate impression of how actual users of Comcast VoIP and 3CX rate their contact with the product. Our system is based on advanced analysis of product appearances on other sites, social media and blogs, so you are going to receive a complete and reliable picture of what other people think about every service. In this case Comcast VoIP has a total satisfaction rating at 70% while for 3CX 99% of users say they had an enjoyable experience with it.

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