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Compare ComAround Knowledge vs Teamemo

What is better ComAround Knowledge or Teamemo? There is a wide range of Knowledge Management Software products in the market today. The simplest way to find out which product fits your needs best is to examine them side by side. As an example, here you can review ComAround Knowledge and Teamemo for their overall score (8.9 vs. 7.4, respectively) or their user satisfaction rating (100% vs. 100%, respectively).

You can even compare their individual modules and pricing conditions and other helpful data below. When matching products make sure you analyze their corresponding functions and mark their distinctive elements to get a clearer picture of both deals. Similarly, keep in mind to evaluate secondary features including security, backup, intuitiveness, and customer support.

Those of you who are pressed for time or would like to get a Knowledge Management Software suggestion from our experts may want to investigate these top choices for the current year: Inkling Knowledge, ServiceNow Knowledge Management, Remedy Knowledge Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Knowledge Article Editor
  • Knowledge Article Library
  • Video Recorder
  • Intelligent Search
  • Machine Translation
  • Self Service Portal
  • AI and Machine Learning
  • Gamification
  • Reporting and Analytics
  • Mobile App
  • Windows 10 App
  • Integration Connectors

Pricing Info

Contact ComAround for information about their basic and enterprise pricing information. You can also sign up for a free trial to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walt Disney Studios, UT Dallas, LifeWay

Integrations

ComAround Knowledge integrates with the following business systems and applications:

  • Microsoft
  • Cherwell
  • ManageEngine
  • ServiceNow
  • Pure Service
  • BMC
  • Marval
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An independent knowledge hub that synchronizes and navigates your organizations shattered digital information, to meet your long-term need for relevant and accurate knowledge.

Company Email

info@comaround.com

Contact No.

Company's Address

ComAround Inc.
San Francisco, CA
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $0.89

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Link information
  • Member mentions
  • Mark important documents
  • Hierarchical organization
  • Search and find
  • Integration
  • Import and export
  • Preserve the author
  • Discuss and comment
  • Centralized storage

Pricing Info

Teamemo offers a simple enterprise pricing structure with both monthly and annual subscriptions:

Starter @ $0.99/user/ month or $0.89/user/month billed annually

  • Up to 30 private pages
  • One private workspace
  • 1GB space
  • Unlimited public wikis
  • Export to Word, PDF, Markdown, or HTML

Professional @ $10/user/ month or $9/user/month billed annually

  • Everything in Starter
  • 30GB space
  • Up to 10 private workspaces
  • Page templates
  • MediaWiki import
  • Full workspace export to PDF, HTML, or XML

Professional Plus $15/user/ month or $13.50/user/month billed annually

  • Everything in Professional
  • Up to 5000 private pages
  • Up to 100 private workspaces
  • 100GB space for files
  • Full API access
  • Use your own domain
  • Limit access to Intranet

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Integration information is not available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy-to-use knowledge management software for individuals, communities, and businesses.

Company Email

info@teamemo.com

Contact No.

Company's Address

Teamemo,
Haid-und-Neu-Straße 7
D-76131 Karlsruhe
Germany

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Flexible ticket management with automated workflow
  • Multi-channel support: email, web, phone, chat, social media
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zendesk is a winner of our Supreme Software Award. It's one of the leading help desk solutions trusted by over 40,000 organization worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

No Knowledge Management Software will manate to cover all the requirements of a specific team. Even though key functionalities of ComAround Knowledge and Teamemo are important you should also carefully explore the integrations provided by each product. In many cases you will already be working with some other B2B software in your company and it’s definitely better to go with services that integrate well with one another. If you do that you can be certain of a reliable exchange of data between your teams and apps, which can significantly reduce time spent on migrating between one app and the other.

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