Compare Collect.Chat vs. HipChatBuying the best Customer Support Software product is all about evaluating numerous solutions and identifying the top application for your specific needs. Our unique process gives you a quick look at the general rating of Collect.Chat and HipChat. For overall quality and performance, Collect.Chat scored 8.0, while HipChat scored 8.6. On the other hand, for user satisfaction, Collect.Chat earned 100%, while HipChat earned 90%. Below it's also possible to look at their functionalities, terms, plans, etc. to see which software will be more appropriate for your needs. One key feature to evaluate is if the application allows you to enable/disable permissions on various types of users to protect any sensitive company data. Our experts made sure to prepare reviews of all popular Live Chat Software products available on the market, but among them these three deserved our special attention: LiveAgent, Zoho SalesIQ, Kayako.
|Free | Monthly payment | Quote-based||Monthly payment|
Collect chat is an interactive chatbot that collects data from website visitors - 24/7, fully on auto-pilot.
HipChat is a communications platform designed specifically for business team chatting.
Collect.Chat offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Lite – $14/month billed annually
Standard – $29/month billed annually
Plus – $59/month billed annually
Agency – Custom Pricing
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
HipChat Basic – Free
HipChat Plus – $2/user/month
All HipChat Basic features plus:
|Expedia, Netflix, Dropbox, Salesforce|
| Level 6, 341 George St|
Sydney, NSW, 2000, Australia
|Types of Customers|
Types of Customers
|Small Business | Medium Business | Freelancers||Small Business | Medium Business|
|English||English, China, India|
|Learn more about Collect.Chat pricing||Learn more about HipChat pricing|
Collect.Chat integrates with the following business systems and applications:
HipChat supports integrations with the following business systems and applications:
|+61 2 9262 1443|
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Almost as important as features and customer support level are pricing packages offered by Collect.Chat and HipChat. Although price should not be a deciding factor it’s surely a key thing to think about. You should count on a flexible pricing package that can be matched with your business size and effortlessly scaled up if your company expands. Be sure that you don’t pick pricing plans that include advanced tools that you won’t find a use for and always make an effort to get in touch with the vendor directly because big companies can often count on special pricing. You should also try out a free trial or demo of each service to spend at least some time using it. It’s a useful experience that doesn’t ask you to spend any money and provides you with a practical overview of what it’s like to work with Collect.Chat and HipChat.