Compare Collect.Chat vs. HipChat

Getting the ideal Customer Support Software product is all about cross-checking numerous solutions and determining the top program for your specific needs. Our proprietary algorythm gives you a fast look at the general rating of Collect.Chat and HipChat. For general quality and performance, Collect.Chat scored 8.0, while HipChat scored 8.6. On the other hand, for user satisfaction, Collect.Chat earned 100%, while HipChat earned 90%. Below it's also possible to look at their functionalities, terms, plans, etc. to see which application will be more appropriate for your situation. An important feature to check is if the application can enable and disable permissions on various types of users to limit the exposure of any confidential business data. We know that not all people have enough time to examine a large number of different products, so we created a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: LiveAgent, Zoho SalesIQ, Freshdesk.





Collect.Chat screenshot HipChat screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.6 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

90% ?





Pricing Model

Pricing Model

Free | Monthly payment | Quote-based Monthly payment
Detailed Review

Detailed Review

Product Info

Product Info

Collect chat is an interactive chatbot that collects data from website visitors - 24/7, fully on auto-pilot.
HipChat is a communications platform designed specifically for business team chatting.
Useful Links
Types of Clients

Types of Clients

Small Business | Medium Business | Freelancers Small Business | Medium Business
Cost Details

Cost Details

Collect.Chat offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:


  • 40 Responses per month
  • 7-Day Data Storage
  • Responses via dashboard
  • Insights via dashboard

Lite – $10/month

  • All Free features
  • 300 Responses per month
  • 60-day Data Storage
  • Zapier Integration
  • Logical Branching

Standard – $29/month

  • All Lite features
  • 1,500 Responses per month
  • Unlimited Data Storage
  • Notification to multiple emails
  • Campaign tracking
  • No Collect.Chat Branding

Plus – $59/month

  • All Standard features
  • 5,000 Responses per month

Agency – Custom Pricing

  • All Features

HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.

HipChat Basic – Free

  • Mac, Windows, iOS, and Android
  • Group chat and IM
  • Guest access
  • Unlimited integrations
  • 5GB File Storage

HipChat Plus – $2/user/month

All HipChat Basic features plus:

  • 1-to-1 voice and video calling
  • 1-to-1 screen sharing
  • History retention controls
  • Unlimited File Storage
  • Unlimited Searchable Message History
Popular Clients

Popular Clients

Expedia, Netflix, Dropbox, Salesforce
Pricing Details

Pricing Details

Learn more about Collect.Chat pricing Learn more about HipChat pricing
List of Features

List of Features

Collect.Chat FEATURES

  • Chatbot Builder
  • Exceptional Question Templates
  • Fast and Easy Installation
  • Powerful visualizations
  • Integrations


  • Easy Screen Sharing
  • Secure Guest Access
  • 256-bit SSL encryption Security
  • Drag and Drop File Sharing
  • Unlimited Chatrooms
  • Full Customization
  • Fully Searchable
  • Synchronization Access Devices and App
  • Searchable History
Email Address

Email Address
Available Support

Available Support

Live Support
Ticket Training
Phone Number

Phone Number

+61 2 9262 1443


USA, UK, Canada, International USA, UK, Canada, China, India


Collect.Chat integrates with the following business systems and applications:

  • Zapier
  • Salesforce
  • HubSpot
  • MailChimp

HipChat supports integrations with the following business systems and applications:

  • Aha!
  • Airbrake
  • Alias
  • AnsswerHub
  • Asana
  • Axosoft SocialConnect
  • Bamboo
  • Bitbucket
  • Biztera
  • Blossom
  • Bonusly
  • Boundary
  • Bugsnag
  • Capistrano
  • CircleCI
  • Codeship
  • Confluence
  • Crashlytics
  • Datadog
  • DoneDone
  • Enchant
  • Envoy Visitor Registration
  • Exceptional
  • Fastlane
  • Freshdesk
  • Geek Advent
  • Github
  • GoToMeeting
  • Google Cloud Platform
  • Google Drive
  • Google Hangouts
  • Gyazo
  • Help Scout
  • Helpmonks
  • Heroku
  • HeyUpdate
  • HipGif
  • hpmob
  • Honeybadger
  • Instawell
  • Intercom
  • JIRA
  • Jenkins
  • Librato
  • Loggly
  • MailChimo
  • Munin
  • Netuitive
  • taskblitz
  • ZeroCater
  • ZenDesk
  • Zapier
  • Wunderlist
  • WorkingOn
  • WordPress
  • Woopra
  • VictorOps
  • UserVoice
  • Twitter
  • Trello
  • Travis CI
  • teamCity
  • Telzio
  • Status Hero
  • Screenhero Slash Command
  • Server Density
  • Runscope
  • Redmine
  • Reamaze
  • Raygun
  • Quote of The Day
  • Pivotal Tracker
  • Pingboard
  • Pingdom
  • PagerDuty
  • Panopta
  • Opsmatic
  • Opsview
Available Devices

Available Devices

Company's Address

Company's Address

Level 6, 341 George St
Sydney, NSW, 2000, Australia
Compare Alternatives

Compare Alternatives

Compare with TrueChat
Compare with Inbenta
Compare with SmartAction
Compare with ProProfs Knowledge Base
Compare with CustomerICare
Compare with LivePerson
Compare with CallTrackingMetrics
Compare with Answerbase
Compare with NinjaRMM
Compare with AdminiTrack
Compare with nanoRep
Compare with PDFfiller
Compare with QuickReviewer
Compare with Semantria
Compare with Templafy
Compare with Passageways OnSemble
Compare with Live2Support
Compare with Stellar Library
Compare with Tresorit
Compare with XWiki
Popular Alternatives

Popular Alternatives



Page last modified

If you continue having second thoughts about which product will work best in your case it may be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular a given service is and how large is its online presence. For instance, in case of Facebook Collect.Chat has 125 likes on their official profile while HipChat profile is liked by 18000 people.