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Compare Coconut Software vs Genbook

What is better Coconut Software or Genbook? There are many Appointment Scheduling Software products in the market right now. The ideal way to find out which app fits your needs best is to evaluate them side by side. For example, here you can review Coconut Software and Genbook for their overall score (8.0 vs. 8.5, respectively) or their user satisfaction rating (97% vs. 87%, respectively).

Additionally, you can compare their functions and pricing conditions as well as other helpful information below. When matching products be sure to analyze their corresponding capabilities and mark their distinctive elements to obtain a clearer picture of both deals. Similarly, keep in mind to evaluate non-core factors including security, backup, intuitiveness, and customer service.

Currently, the most significant products in our Appointment Scheduling Software category are: Square Appointments, Checkfront, Calendly.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Single Sign On
  • Cloud-Based Hosting
  • White Label
  • Multi Brand and Locations
  • 2-Way Calendar Sync
  • Role-Based Access Control
  • Metrics and Performance Reporting
  • Multiple Text and Email Reminders
  • SLA and Support

Pricing Info

Contact Coconut Software for information on their basic and enterprise pricing options.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Jackson Hewitt, London Drugs, Telus

Integrations

Coconut Software integrates with the following business systems and applications:

  • G Suite
  • Outlook 365
  • MS Exchange
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Coconut provides an enterprise-grade appointment scheduling solution that redefines how customers interact with organizations, while maintaining unparalleled levels of security and compliance.

Company Email

Contact No.

Company's Address

Coconut Software
102 - 121 Research Drive
Saskatoon, SK
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 87%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Booking buttons
  • Scheduling webpages
  • Unlimited appointments
  • Customer contacts
  • Customizable calendar
  • Special promotions
  • Social media marketing
  • Email/SMS notifications
  • Calendar sync
  • Staff logins
  • Performance dashboard
  • Flexible booking options

Pricing Info

Genbook offers simple enterprise pricing structure with the following plans:

 1 staff member @ $39/month

  • Perfect for sole practitioners
  • All Genbook features
  • Expert support

2 to 5 staff members @ $79/month

  • Perfect for small businesses
  • Online booking
  • Expert support

6 to 12 staff members @ $119/month

  • Hundred of Genbook features
  • Expert support

13+ staff members @ quote based

  • Custom plan for rising business
  • Incredible SEO
  • Expert support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ocean Essence Therapy, Seattle Massage Pro, Soaring Dragon Massage

Integrations

Genbook integrates with the following applications:

  • Google Calendar
  • BirdEye
  • Constant Contact

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A reliable online scheduling and appointments management software that serves businesses across multiple verticals such as wellness, beauty, home services, and medical sectors.

Company Email

sales@genbook.com

Contact No.

Company's Address

Genbook, Inc.
548 Market Street
San Francisco, California 94104

SimplyBook.me

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • POS System
  • Invoice printing
  • Cash and credit card payment
  • Coupon codes
  • Gift card
  • Web or mobile booking interface
  • Email/SMS Confirmations and reminders
  • Customizable booking page
  • Flexible settings
  • Payment system
  • Recurring tasks
  • Easy administration
  • Deep insights and statistics
  • Group booking
  • Multiple booking
  • Google Calendar sync
  • Unit location
  • News
  • Custom terms and conditions
  • Name, description and an image representing the class
  • Maximum number of attendees
  • Name and details of teacher/provider
  • Flexible class duration
  • Use start times to set when class starts
  • Use schedule to set periods when class takes place
  • Set class up as event based, so it only happens once or few times on selected days
  • Group classes into categories
  • Use intake forms to ask clients questions when they book a class
  • Include class in one or more memberships
  • Name, description and an image representing the class
  • Flexible membership duration period
  • Can be set automatically recurring
  • Client credit card can be auto charged upon renewal when selected credit card processors are used
  • Clients are reminded before expiry and warned before fee is deducted from credit card
  • Clients are notified on successful renewal of membership
  • All notifications can be manually changed too contain message that better suits each business
  • Messages can be sent as email, SMS or both
  • Client first payment can be set different from recurring months. This can be useful when businesses charge inscription fee.
  • Membership can be set as one time fee only
  • Membership fee can be charged, while keeping discounted fees on class upon each booking
  • Admin/employees can manually accept payments not paid via credit card
  • Limit how often client can book during the subscription period to avoid abuse
  • Sell limited number of sessions as packs
  • Support for 23 Payment Processors

Pricing Info

SimplyBook.me offers a free package and three paid plans. There is also a free trial month available that includes all features and 50 bookings.

All plans include:

  • Booking Website
  • Booking Widget
  • Unlimited Staff

Free

  • 50 Bookings
  • 1 Custom Feature

Basic – $9.90/month (2 months free if paid annually)

  • 100 Bookings
  • 3 Custom Features
  • Promotion System

Standard – $29.90/month (2 months free if paid annually)

  • 500 Bookings
  • 8 Custom Features
  • Promotion System
  • White Label
  • HIPAA

Premium – $59.90/month (2 months free if paid annually)

  • 2000 Bookings
  • Unlimited Custom Features
  • Promotion System
  • White label
  • HIPAA

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Glasgow Caledonian University, MPH Softball, 2 Geek Tech Support Services

Integrations

SimplyBook.me was designed to integrate seamlessly with a number of business systems and applications:

  • Bitcoins
  • Dwolla
  • Facebook
  • Facebook Messenger
  • Google AdWords
  • Google Analytics
  • Google Calendar
  • Gruveo
  • Joomla
  • PayPal
  • Skrill
  • Stripe
  • Tens of other payment processors
  • Wordpress
  • Transactional Email
  • Your Website
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SimplyBook.me is an online booking system that is accessible from mobile devices or desktop PCs for 24/7 bookings from anywhere.

Company Email

support@simplybook.me

Contact No.

Company's Address

Armuli 4, 105 Reykjavik, Iceland

You shouldn’t count on exclusively a wide array of useful tools and scalable pricing packages from a popular Appointment Scheduling Software. Almost as important as core features is a quality customer support. You want to make sure that in a situation where you have any questions about Coconut Software or Genbook, or you struggle with some problems, or perhaps you’ll need to ask for a specific change or feature beneficial to your company you can count on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. It’s also a significant advantage if you are able to profit from individual training or at the very least a knowledge base you can use.

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