Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Automated recovery
- Dev Studio
- Security
- Proactive monitoring
- Notification services
- Operational reports
- Advisors
- Clone databases
- Replication architectures
- Workload distribution
- Load balancers for MySQL
Pricing Info
Pricing Info
ClusterControl provides three options based SMB and enterprise pricing models, they include:
Community ( Always Free)
- Fast and Secure Deployment
- Real-time monitoring
- Fully Integrated CLI
Advanced
- Database Node and Cluster Recovery
- Database User Management
- Database Cloud Integration
- Database Scaling and Load Balancing
- Business Hour Support
- Patches and Upgrades
- Database Configuration Management
- Advanced Database Monitoring
- Fast and Secure Database Deployment
- Includes Features Supported in Advanced and Enterprise Edition
Enterprise
- Database Backup Management
- Database Monitoring and Alerting
- Database Deployment And Scaling
- Upgrading and Patches
- Database Security and Compliance
- Database Operational Reporting
- Database Configuration Management
- Database Automatic Recovery & Repair
- Database Performance Management
- 24x 7 Support
- Includes Features Supported in Enterprise and Advanced Edition
Integrations
Integrations
ClusterControl integrates with the following business systems and applications
- ServiceNow
- Incident management services (PagerDuty, VictorOps and OpsGenie)
- Chat Services (Slack or Telegram)
- Webhooks
- Ansible Role
- ChatOps – Slack, Flowdock, Hipchat and Campfire
- Chef Cookbooks
- clustercheck-iptables
- ClusterControl Advisor Bundles
- Docker Container
- Puppet Module
- Vagrant Boxes
- Nagios
- PagerDuty
- Syslog
- Zabbix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVG, Ping Identity, VentraIP Australia, MediaCloud, Root Level Technology, Back Hill Corp, SyreamAMG, Eurofunk,
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ClusterControl is robust, all-inclusive open source database management system.
Company Email
sales@severalnines.com
Contact No.
Company's Address
Severalnines AB
Knipuddevägen 30
SE-394 77 Kalmar
Sweden
ClusterControl Comparisons
Popular ClusterControl Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
In the event you continue having doubts about which software will perform best for your company it might be a sensible idea to take a look at each service’s social metrics. These metrics are quite often a way to see how popular every app is and how extensive is its online presence. For example ClusterControl Twitter account has currently 1087 followers. At the same time Freshservice Twitter is followed by 1113 users.
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