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Compare CloudTalk vs XgenPlus

What is better CloudTalk or XgenPlus? Examining products to get the best Communications Software doesn't have to be complicated. On our review platform, you can easily match CloudTalk and XgenPlus and promptly evaluate their varying features. We allow you to take a look at their features, supported devices, support service, pricing rates, terms, plus more.

You may also assess their overall score (8.0 for CloudTalk vs. 8.0 for XgenPlus) and overall customer satisfaction level (100% for CloudTalk vs. 100% for XgenPlus). Spend some time and examine your leading choices and discover which one is ideal for your company. You should also consider the software company’s credibility; can they be relied upon and will they still be operating in the future?

People who are pressed for time or would like to get a VoIP Software recommendation from our team might want to try out these top choices for this year: RingCentral, 8×8 VoIP Phone Service, Slack.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €16

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call Recording
  • Call Queueing
  • International Numbers
  • Toll-Free Numbers
  • Short Numbers
  • Callback
  • Internal Phone Number Tags
  • Business Hours
  • Personalized Greetings
  • Voicemail
  • Internal Call Greetings
  • Contact Tags
  • Custom Fields
  • Blacklist
  • Advanced Call Routing
  • Statistics and Monitoring
  • Integrations with Business Tools
  • Utilities
  • Outbound Call Center

Pricing Info

CloudTalk offers the following basic and enterprise pricing packages:

Minimal – €19/month or €16/month (Annual Billing)

  • Max. 2 agents/extensions
  • 1 free EU phone number
  • Call Queues
  • Call statistics
  • Simple integrations
  • Call recording
  • Onboarding coach

Team – €49/month or €39/month (Annual Billing)

  • All Minimal features
  • Max. 5 agents/extensions

Pro – €89/month or €79/month (Annual Billing)

  • All Team features
  • Max. 10 agents/extensions
  • Advanced call center features

Business – €149/month or €129/month (Annual Billing)

  • All Pro features
  • Max. 20 agents/extensions
  • Dedicated Account Manager

Custom Plans are also available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

VNET, Green Taxi, CreditCall, DHL

Integrations

CloudTalk integrates with the following business systems and applications:

  • Microsoft Dynamics
  • Zoho CRM
  • Salesforce
  • Pipedrive
  • Zendesk
  • Help Scout
  • Freshdesk
  • Live Agent
  • Intercom
  • Groove
  • Live Chat
  • Shoptet
  • Magento
  • Shopify
  • Bigcommerce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients.

Company Email

support@cloudtalk.io

Contact No.

Company's Address

CloudTalk ltd
Kemp House, 152 – 160 City Road
London, EC1V 2NX
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • IDN (Internationalized domain name) Compliant
  • EAI (Email Address Internationalization) Compliant
  • Push mail using IMAP IDLE
  • Multiple Accounts
  • Email signatures
  • Bcc-to-self
  • Folder subscriptions
  • All folder synchronization
  • Better IMAP support
  • Empty Trash
  • Message sorting
  • Delivery and Read Notifications
  •  OTP Code without SMS
  • SMS log backup
  • Call log backup
  • Call Recording (optional backup)

Pricing Info

Xgenplus offers the following basic and enterprise pricing packages:

Xgenplus Cloud Email Hosting – Get a Quote

Xgenplus for Data Centre/Premises – Get a Quote

Features include:

  • Merge Email Accounts
  • Retrieve Email Even After Deleted
  • Country Specific Access Control
  • Device Specific Access Control
  • Broadcast Capability
  • Mail Sharing & Running a Note Sheet on it
  • Connector
  • User’s Personal Security Enforcement
  • Authentication/Encryption
  • Dual Step Authentication SMS Base or Xcode
  • Anti Impersonation
  • Message Integrity Validation(domain key complaint)
  • Blacklisting / Whitelisting
  • Content Filtering

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Kooh Sports, Air India, mGage

Integrations

Xgenplus integrates with the following business systems and applications:

  • EAI (Email Address Internationalization)
  • SpamJadoo
  • TBMS
  • Support Management Tool
  • Xgenplus Automated Inward Routing (AIR)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive enterprise email management solution for all sorts of users, from enterprises, SMBs, government agencies, and more. It allows users to create email addresses in their own language, benefit from tighter and secure email protection protocols.

Company Email

Support@xgenplus.com

Contact No.

Company's Address

Data Xgen Technologies Pvt Ltd.
Station Road, Durgapura
Jaipur-18 Rajasthan
India

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

No Communications Software will be perfect enough to solve all the requirements of a company. Even though core functionalities of CloudTalk and XgenPlus should matter you should also carefully examine the integrations offered by a given solution. In many cases your team will already be making use of other types of B2B software in your company and it’s always wiser to opt for apps that integrate well with one another. With that approach you can guarantee a smooth exchange of data between your teams and apps, which can really reduce time wasted on migrating between one solution and the other.

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