MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare CloudTalk vs INinbox

What is better CloudTalk or INinbox? A great way to find the appropriate Communications Software product for your organization is to cross-check the solutions against each other. Here you can compare CloudTalk and INinbox and see their capabilities compared in detail to help you choose which one is the better product. Also, you can review their overall ratings, for instance: overall score (CloudTalk: 8.0 vs.

INinbox: 8.0) and user satisfaction (CloudTalk: 100% vs. INinbox: 100%). Browse through their differences and similarities and see which one outperforms the other. Similarly think about how your business will look like in the future; will your business outgrow the app in the next couple of years?

In case you you want to quickly decide on the top VoIP Software according to our review team we recommend you examine these services: Slack, RingCentral, 8×8 VoIP Phone Service.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €16

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call Recording
  • Call Queueing
  • International Numbers
  • Toll-Free Numbers
  • Short Numbers
  • Callback
  • Internal Phone Number Tags
  • Business Hours
  • Personalized Greetings
  • Voicemail
  • Internal Call Greetings
  • Contact Tags
  • Custom Fields
  • Blacklist
  • Advanced Call Routing
  • Statistics and Monitoring
  • Integrations with Business Tools
  • Utilities
  • Outbound Call Center

Pricing Info

CloudTalk offers the following basic and enterprise pricing packages:

Minimal – €19/month or €16/month (Annual Billing)

  • Max. 2 agents/extensions
  • 1 free EU phone number
  • Call Queues
  • Call statistics
  • Simple integrations
  • Call recording
  • Onboarding coach

Team – €49/month or €39/month (Annual Billing)

  • All Minimal features
  • Max. 5 agents/extensions

Pro – €89/month or €79/month (Annual Billing)

  • All Team features
  • Max. 10 agents/extensions
  • Advanced call center features

Business – €149/month or €129/month (Annual Billing)

  • All Pro features
  • Max. 20 agents/extensions
  • Dedicated Account Manager

Custom Plans are also available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

VNET, Green Taxi, CreditCall, DHL

Integrations

CloudTalk integrates with the following business systems and applications:

  • Microsoft Dynamics
  • Zoho CRM
  • Salesforce
  • Pipedrive
  • Zendesk
  • Help Scout
  • Freshdesk
  • Live Agent
  • Intercom
  • Groove
  • Live Chat
  • Shoptet
  • Magento
  • Shopify
  • Bigcommerce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients.

Company Email

support@cloudtalk.io

Contact No.

Company's Address

CloudTalk ltd
Kemp House, 152 – 160 City Road
London, EC1V 2NX
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Broadcast Emails
  • One-click duplication
  • Built in Professional HTML templates
  • HTML Editor
  • Track Sent Emails
  • Conversion Tracking
  • Contact Management
  • Subscriber List Management
  • Make Filtered Lists
  • Add Gravatars
  • Message Personalization
  • Lead and Sales Conversation Tracking

Pricing Info

INinbox offers two competitively priced packages and a quote-based packaging for businesses with huge email marketing needs. A free edition for users who want to check out the solution first before making an investment.

Free Box

  • 2,000 contacts
  • 20,000 emails

Big Box – from $20/month

  • up t0o 5,000 contacts
  • Unlimited emails

Sky Box – from $39/month

  • Unlimited Contacts
  • Unlimited emails

Unlimited Box – Custom pricing

  • Unlimited contacts
  • Unlimited emails
  • One Fixed price

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

INinbox supports integrations with the following business systems and applications:

  • Magento
  • WordPress
  • Survey Monkey
  • Ongage
  • SEOShop
  • Opencart
  • Zapier
  • FreshBooks
  • Wufoo
  • Eventbrite
  • Formstack
  • Pipedrive
  • Recurly
  • Nutshell
  • Nimble
  • Insightly
  • Batchbook
  • Chargify
  • Stripe
  • PipelineDeals
  • ZenDesk
  • JotForm
  • Capsule
  • Highrise
  • Jimdo
  • JustUno
  • Padiact
  • Woobox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

INinbox makes email marketing easy for users with affordable and user-friendly email marketing solutions.

Company Email

customercare@ininbox.com

Contact No.

Company's Address

Erasmuslaan 16
9752PG Haren
The Netherlands

Ytel

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Outbound Campaign Builder

  • Phone Calls
  • Direct to Voicemail
  • Messaging

Intelligent Routing

  • Lead Decisioning
  • Call Tracking
  • Live Transfers

Inbound Lead Conversion

  • Live Conversation Management
  • Lead Nurturing
  • Campaign Reporting

API Capability

  • Voice Programming
  • Message Programming

Pricing Info

Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lead Strata Marketing, Drips.com, MediaMix365

Integrations

Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Zapier
  • HubSpot
  • Zendesk
  • InfusionSoft
  • Velocify
  • Base CRM
  • Salesforce Marketing Cloud
  • SugarCRM
  • National Data Systems
  • onsite
  • LeadMailbox
  • insellerate
  • Base

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ytel is a contact center software and communications API solution that supports multiple modes of communication such as phone, messages, and email.

Company Email

sales@ytel.com

Contact No.

Company's Address

27422 Portola Parkway, Suite 100
Foothill Ranch, CA 92610
USA

If you are still having second thoughts about which software will perform best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular every app is and how large is its online presence. For example, in case of Facebook CloudTalk has 0 likes on their official page while INinbox profile is liked by 1779 people.

Page last modified