What is better CloudBerry Remote Assistant or Splashtop Remote Support? We are here to simplify the whole process of assessing Customer Support Software products for you. For example, on this page you can check the overall performance of CloudBerry Remote Assistant (8.8) and contrast it with the overall performance of Splashtop Remote Support (8.9). It's also possible to match their overall user satisfaction rating: CloudBerry Remote Assistant (100%) vs. Splashtop Remote Support (90%).
Likewise, lexamine their functions in detail to see which product can better tackle your company’s requirements. Generally, any business solution has to let you to quickly see the big picture, all the while giving you immediate access to the details.
If you need to quickly locate the optimal Remote Support Software according to our experts we advise you examine these products: ScreenConnect, Zendesk, Atera.
CloudBerry Remote Assistant integrates with the following business systems and applications:
CloudBerry Managed Backup service
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Every time you test various Customer Support Software solutions you shouldn’t simply analyze their features list and provided pricing packages. Keep in mind the solution should be adjusted to your standards and business so the more flexible their offer the better. Explore which systems are supported by CloudBerry Remote Assistant and Splashtop Remote Support and ensure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, as this could be a deal breaker for many firms.
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