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Compare CloudBerry Remote Assistant vs Snappii

What is better CloudBerry Remote Assistant or Snappii? When scouting for the proper IT Management Software for your company it is suggested that you examine the characteristics, costs, along with other crucial information about the product and vendor.

Here, you can check the parallels and discrepancies between CloudBerry Remote Assistant (overall score at 8.8 and user satisfaction at 100%) and Snappii (overall score at 7.8 and user satisfaction at 93%). It's also possible to look at their specific modules, like functions, plans, pricing, conditions, etc. Moreover, analyze the terms thoroughly for information on hidden fees, such as, setup cost, separate support plan, upgrade fees, disk space fees, and others.

People who don't have much time or would like to get a Remote Support Software recommendation from our team might want to take a look at these top choices for the current year: ConnectWise Control, Bomgar Remote Support, CloudBerry Remote Assistant.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Desktop Access
  • Encrypted Connection
  • Text and Voice Chat
  • FTP Connection

Pricing Info

CloudBerry Remote Assistant is a freeware software

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CloudBerry Remote Assistant integrates with the following business systems and applications:

  • CloudBerry Managed Backup service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.

Company Email

support@cloudberrylab.com

Contact No.

Company's Address

CloudBerry Lab.
1330 Avenue of the Americas,
Suite 23A, New York, NY 10019
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Codeless Mobile Apps
  • Custom Mobile Apps
  • Construction Apps
  • Field Service Apps
  • Quick Application Development
  • Secured Host Servers
  • Excellent Customer Support
  • Catalog
  • Mobile Forms Solution
  • Mobile Forms Solution
  • Upload PDF Forms
  • Extend Digital Forms to Mobile Apps
  • Form Editor
  • Customize Forms
  • Mobile Data Collection
  • GPS and Mapping
  • Photo Capture
  • Audio and Video
  • QR and Bar Code Scanner
  • Signatures and Drawings
  • Push Notifications
  • JS Plugin
  • Multi-Language
  • Industry Specific
  • App Analytics
  • Web Services and Database Integration

Pricing Info

Snappii offers two SMB and enterprise pricing plans for businesses of all sizes. You can customize a pre-built or ready-made mobile app using the platform, or send a request for the customization or development of app that best fits your business needs. Here are the details:

Custom Apps

  • $15/user/mo. + optional development fee
  • Snappii will do all the work from design to publishing
  • iOS, Android and HTML5 Apps
  • Real Hman Spport
  • Fast Turn Around

Business Apps

  • $15/user/mo. + optional development fee
  • Same day deployment for ready made apps
  • We can modify the App to fit your business
  • Works on all iOS and Android devices

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

GE, Yale Industrial Products, Allianz

Integrations

Snappii supports integrations with all leading social neworks. It can also be integrated with the following software:

  • Stripe
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A mobile business application development platform for construction and field service industries, that builds custom apps rapidly and provides mobile forms automation solution.

Company Email

sales@snappii.com

Contact No.

Company's Address

36 Industrial Way
Rochester, NH 03867
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

You shouldn’t expect simply a broad set of features and adjustable pricing plans from a well-known IT Management Software. Almost as crucial as key features is a top-notch customer support. You want to ensure that when you have any questions about CloudBerry Remote Assistant or Snappii, or you run into a problem, or perhaps you’ll want to request a specific change or feature beneficial to your business you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. It’s also a significant advantage if you are able to enjoy individual training or at the very least an FAQ you can use.

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