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Compare CloudBerry Remote Assistant vs OnGoBuyo

What is better CloudBerry Remote Assistant or OnGoBuyo? Getting the most effective IT Management Software product is all about assessing numerous solutions and identifying the top software for your specific needs. Our unique process will give you a quick look at the general rating of CloudBerry Remote Assistant and OnGoBuyo. For all round quality and performance, CloudBerry Remote Assistant scored 8.8, while OnGoBuyo scored 8.0. On the other hand, for user satisfaction, CloudBerry Remote Assistant earned 100%, while OnGoBuyo earned N/A%.

Below you can also look at their functionalities, terms, plans, etc. to determine what software will be more appropriate for your needs. One critical feature to assess is if the application can enable and disable permissions on different types of users to secure any critical company data.

If you need to quickly decide on the top Remote Support Software according to our experts we suggest you examine the following services: ConnectWise Control, Zendesk, Atera.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Desktop Access
  • Encrypted Connection
  • Text and Voice Chat
  • FTP Connection

Pricing Info

CloudBerry Remote Assistant is a freeware software

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CloudBerry Remote Assistant integrates with the following business systems and applications:

  • CloudBerry Managed Backup service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.

Company Email

support@cloudberrylab.com

Contact No.

Company's Address

CloudBerry Lab.
1330 Avenue of the Americas,
Suite 23A, New York, NY 10019
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mass Push Notification
  • Best Feature of Support RTL (Right to Left)
  • Personalized offer notifications
  • Custom Color Selection
  • Multi-Lingual & Multi-Currency
  • Home Page Layout Customization
  • Maintenance and Live Mode

Pricing Info

OnGoBuyo offers three enterprise pricing plans for users to choose from. Give the details a look, and select your plan:

Extended – $25

  • Advertisements free
  • Multiple Slide Banners (With Custom Links)
  • Help Screen To Guide Users
  • Supports Magento Products
  • Suitable for Websites dealing in : Electronics, Cosmetics, Medicine, Games, Grocery, Jewellery

Silver – $480

  • All Extended features
  • Incorporates Wishlist, Social Login via Google+ & Facebook
  • Personalized offer notifications
  • Product Reviews
  • Option To Rate The App on play Store

Gold – $520

  • All Silver features
  • Best Feature of Support RTL(Right to Left)
  • Abandoned Cart Push Notification
  • Google Analytics & Product Sharing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Best Mall, Fastdeel, Citishop

Integrations

OnGoBuyo integrates with the following business systems and applications:

  • Magento eCommerce Website

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

OnGoBuyo is a complete mobile commerce solution for Magento store owners. Launch android mobile app for your Magento store absolutely free and increase your sales.

Company Email

sales@ongobuyo.com

Contact No.

Company's Address

E 206, Industrial Area Phase 8 B,
Mohali 160055
Punjab ,India

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

In case you are still having doubts about which service will be best in your case it may be a good idea to check out each service’s social metrics. These metrics are frequently an indicator of how popular a given app is and how large is its online presence. For example CloudBerry Remote Assistant Twitter profile has currently 1798 followers. At the same time OnGoBuyo Twitter is followed by 1005 people.

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