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Compare CloudBerry Remote Assistant vs OneLogin

What is better CloudBerry Remote Assistant or OneLogin? Assessing products to get the best IT Management Software does not always have to be tough. On our review platform, you can easily match CloudBerry Remote Assistant and OneLogin and immediately analyze their varying features. We allow you to check their features, supported devices, support service, costs, terms, and many more.

You can also compare their overall score (8.8 for CloudBerry Remote Assistant vs. 8.8 for OneLogin) and overall customer satisfaction level (100% for CloudBerry Remote Assistant vs. 99% for OneLogin). Take your time and review your leading choices and determine which one is best for your company. Similarly, you have to assess the software vendor’s background; are they reliable and will they still be operating a few years from now?

We realize that not all people have the time to examine a large number of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: Atera, Zendesk, ConnectWise Control.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Desktop Access
  • Encrypted Connection
  • Text and Voice Chat
  • FTP Connection

Pricing Info

CloudBerry Remote Assistant is a freeware software

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CloudBerry Remote Assistant integrates with the following business systems and applications:

  • CloudBerry Managed Backup service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.

Company Email

support@cloudberrylab.com

Contact No.

Company's Address

CloudBerry Lab.
1330 Avenue of the Americas,
Suite 23A, New York, NY 10019
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $2

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud Directory
  • Single Directory Integration
  • Desktop SSO
  • Mobile SSO
  • Branding
  • Advanced Password Reset
  • Standard Reports
  • Multi-factor Authentication
  • RADIUS
  • VPN Integration
  • Multiple Directory Integration
  • Multiple Languages
  • Custom Reports
  • Security Policies
  • Custom Connectors
  • Federation
  • Social Sign-In
  • User Provisioning
  • On-Prem Provisioning
  • Custom Fields and Mapping
  • Directory Provisioning

Pricing Info

OneLogin offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

SSO – Free

  • Up to 3 Apps
  • Cloud Directory
  • Single Directory Integration
  • Desktop SSO
  • Mobile SSO
  • Branding

Starter – $2/user/month

  • All SSO features
  • Minimum of 25 users
  • Unlimited Apps
  • Advanced Password Reset
  • Standard Reports
  • Multi-factor Authentication
  • RADIUS
  • VPN Integration

Enterprise – $4/user/month

  • All Starter features
  • Minimum of 10 users
  • Multiple Directory Integration
  • Multiple Languages
  • Custom Reports
  • Security Policies
  • Custom Connectors
  • Federation
  • Social Sign-In
  • SIEM Integration

Unlimited – $8/user/month

  • All Enterprise features
  • Minimum of 5 Users
  • User Provisioning
  • On-Prem Provisioning
  • Custom Fields and Mapping
  • Directory Provisioning
  • Workday Integration
  • UltiPro Integration
  • Namely Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pinterest, Facebook, Yelp, Flipkart

Integrations

OneLogin integrates with the following business systems and applications:

  • DropBox
  • Salesforce Sales Cloud
  • G Suite
  • Trello
  • Samanage
  • BambooHR
  • Greenhouse
  • Trakstar
  • ProjectManager.com
  • Expensify
  • Freshdesk
  • UltiPro
  • Lessn.ly
  • Litmos LMS
  • Namely
  • NimbleSchedule
  • Clarizen
  • TalentLMS
  • GlassCubes
  • Microsoft Office
  • HappyFox
  • SmarterU LMS
  • Lever
  • LogicMonitor
  • Wisetail LMS
  • UserVoice
  • Jostle
  • Harvest
  • xMatters
  • Workday

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

OneLogin is a leading Identity and Access Management (IAM) provider, bringing speed and integrity to enterprises with a quality SSO and identity-management platform.

Company Email

Contact No.

Company's Address

OneLogin, Inc.
150 Spear Street, Suite 1400
San Francisco, CA 94105
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Almost as essential as useful features and user support quality are pricing packages offered by CloudBerry Remote Assistant and OneLogin. While cost should not be a deciding element it’s definitely a significant thing to think about. You should count on a flexible pricing package that can be adjusted to your business size and easily scaled up every time your company develops. Make sure you don’t choose plans that have additional tools that you won’t find useful and always try to get in touch with the vendor directly as enterprises can usually count on more affordable prices. You should also give a chance to a free trial or demo of each app to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to spend any money and gives you a reliable overview of what it feels like to work with CloudBerry Remote Assistant and OneLogin.

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