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Compare CloudBerry Remote Assistant vs MXToolbox

What is better CloudBerry Remote Assistant or MXToolbox? Today’s corporations require the best IT Management Software product to continue to be competitive. On this page we help you with choosing the right tool, by allowing you to compare CloudBerry Remote Assistant and MXToolbox down to the very details of their individual functions.

You may as well examine our total scoring values, which rate the software general quality and performance. CloudBerry Remote Assistant got a 8.8 score, while MXToolbox has a score of 8.7. Likewise, you can compare their general user satisfaction rating: 100% (CloudBerry Remote Assistant) against 91% (MXToolbox). Remember to choose the software that best addresses your top needs, not the software with a lot of features.

Our experts made sure to prepare reviews of all popular Remote Support Software products available out there, but among all the ones we reviewed these three deserved our special attention: ConnectWise Control, Atera, Zendesk.

CloudBerry Remote Assistant

vs
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MXToolbox

vs
ASK VENDOR A QUESTION

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

FREE TRIALVISIT WEBSITE

CloudBerry Remote Assistant

vs
overview of CloudBerry Remote Assistant ASK VENDOR A QUESTION

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Desktop Access
  • Encrypted Connection
  • Text and Voice Chat
  • FTP Connection

Pricing Info

CloudBerry Remote Assistant is a freeware software

Learn more about CloudBerry Remote Assistant pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CloudBerry Remote Assistant integrates with the following business systems and applications:

  • CloudBerry Managed Backup service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.

Company Email

support@cloudberrylab.com

Contact No.

+1 415 301 7773

Company's Address

CloudBerry Lab.
1330 Avenue of the Americas,
Suite 23A, New York, NY 10019
USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score
LivePerson Alternative
LivePerson Alternatives 8.8
Giosg Alternative
Giosg Alternatives 8.4
Inbenta Alternative
Inbenta Alternatives 8.4
Kapdesk Alternative
Kapdesk Alternatives 8.0
DeskRoll Alternative
DeskRoll Alternatives 7.8

MXToolbox

vs
overview of MXToolbox ASK VENDOR A QUESTION

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Blacklist monitoring
  • Mail-flow monitoring
  • DNS monitoring
  • Domain health monitoring
  • HTTP website monitoring

Pricing Info

MXToolbox is a free-to-use monitoring system, and offers no enterprise pricing plans to consider.

Learn more about MXToolbox pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

MXToolbox is a trusted, innovative tool that helps in the analysis and monitor of server systems.

Company Email

sales@MxToolbox.com

Contact No.

+1-512-637-8762

Company's Address

12710, Research Blvd, Suite 225
Austin, TX 78759
USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score
Stackify Alternative
Stackify Alternatives 8.5
MozyPro Alternative
MozyPro Alternatives 8.1
Flazio Alternative
Flazio Alternatives 8.0
System Frontier Alternative
System Frontier Alternatives 8.0
Poimapper Alternative
Poimapper Alternatives 7.5

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

FREE TRIALVISIT WEBSITE

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls
Learn more about Freshdesk pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

+1 (866) 832-3090

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score
HappyFox Alternative
HappyFox Alternatives 8.8
Vivocha Alternative
Vivocha Alternatives 8.4
Magentrix Alternative
Magentrix Alternatives 8.3
AzureDesk Alternative
AzureDesk Alternatives 8.0
Surveyi2i Alternative
Surveyi2i Alternatives 7.3

In case you are still having doubts about which service will work best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular a given solution is and how extensive is its online presence.For instance, if you check CloudBerry Remote Assistant LinkedIn page you’ll see that they are followed by 1006 people. In case of MXToolbox the amount of followers on their LinkedIn page is 140.

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