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Compare CloudBerry Remote Assistant vs InstaDB

What is better CloudBerry Remote Assistant or InstaDB? Getting the most appropriate IT Management Software for your company is not that easy with so many functions, options, and offers to take note of. However, depending on our review platform will make it possible for you to cut down the necessary steps by displaying all major services in one place.

For example, you can match CloudBerry Remote Assistant and InstaDB for their functions and overall scores, in this case, 8.8 and 7.3, respectively. Furthermore, you can compare which software has superior general user satisfaction rating: 100% (CloudBerry Remote Assistant) and N/A% (InstaDB) to determine which solution is the better option for your business. Don’t simply pick the service with the lowest price, but the software that offers the best value for your money.

In case you you want to quickly decide on the optimal Remote Support Software according to our review team we advise you take a look at the following products: CloudBerry Remote Assistant, Bomgar Remote Support, ConnectWise Control.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Desktop Access
  • Encrypted Connection
  • Text and Voice Chat
  • FTP Connection

Pricing Info

CloudBerry Remote Assistant is a freeware software

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CloudBerry Remote Assistant integrates with the following business systems and applications:

  • CloudBerry Managed Backup service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.

Company Email

support@cloudberrylab.com

Contact No.

Company's Address

CloudBerry Lab.
1330 Avenue of the Americas,
Suite 23A, New York, NY 10019
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advanced filtering
  • Export to spreadsheet
  • Columns selection
  • Group of fields and records
  • Multiple record edition
  • Pivots generator
  • Hierarchical sorting
  • Import from spreadsheets
  • Data sharing
  • Change tracking
  • Access control
  • File attachment

Pricing Info

InstaDB offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Free

  • Up to 5 user/app
  • Shared server
  • 1GB  storage
  • Encrypted access
  • Everyday backup
  • Email

Small Business – $20/month

  • Everything in Free plan, plus
  • Additional users
  • Storage upgrade

Business Plan – $200/month

  • Everything in small business plan, plus
  • Phone support
  • Plugins available
  • LDAP/AD integration
  • Own domain or subdomain

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lund University, Vestor Dom Maklerski, University of Cambridge

Integrations

At the moment, InstaDB offers a streamlined integration with Microsoft Excel.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

InstaDB is a powerful low-code and low-level online application builder.

Company Email

instadb@instadb.com

Contact No.

Company's Address

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

It may not always be sufficient to simply compare CloudBerry Remote Assistant and InstaDB with one another. Although specific features, pricing plans and customer experience are all important and should be considered when making a final decision, you should also pay attention to the recognition and awards won by every software. In many cases a less popular app may turn out to be an excellent choice that was a winner of many SaaS awards such as our Experts’ Choice Award which proves that in spite of lesser market presence it’s a worthy contender to the solutions that dominate the market.

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