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Compare CloudBerry Remote Assistant vs Adaptive Discovery

What is better CloudBerry Remote Assistant or Adaptive Discovery? If you need an effective IT Management Software product for your company you have to invest time and compare several alternatives. It doesn’t have to be tricky, and can be as simple as matching their traits in a table like the one below.

You will also get a brief idea how each product functions. For instance, on this page you can see CloudBerry Remote Assistant’s overall score of 8.8 and compare it against Adaptive Discovery’s score of 7.2; or CloudBerry Remote Assistant’s user satisfaction level at 100% versus Adaptive Discovery’s 98% satisfaction score. The contrast will help you find out the strengths and weaknesses of each software, and decide which matches your requirements better. On top of the rich features, the software that’s simple to grasp and use is always the better choice.

At this time, the best products in our Remote Support Software category are: Bomgar Remote Support, CloudBerry Remote Assistant, ConnectWise Control.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Desktop Access
  • Encrypted Connection
  • Text and Voice Chat
  • FTP Connection

Pricing Info

CloudBerry Remote Assistant is a freeware software

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CloudBerry Remote Assistant integrates with the following business systems and applications:

  • CloudBerry Managed Backup service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.

Company Email

support@cloudberrylab.com

Contact No.

Company's Address

CloudBerry Lab.
1330 Avenue of the Americas,
Suite 23A, New York, NY 10019
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud-based
  • Simple to use
  • Data visualization
  • Data dashboard
  • Interact using intuitive charts and sophisticated analytics
  • Integrate dynamically with any data source
  • Visualize KPIs and access business data underlying dashboards
  • Data visualization enables users with faster insight
  • Dashboard software that requires minimal training
  • Navigate dashboards and scorecards
  • User-tailored dashboards and scorecards
  • Easily change time periods and filter
  • Customizable views
  • Navigate quickly across various levels of data
  • Unified 360-degree visual view of your company
  • Designed to fit growing and changing analytics needs

Pricing Info

Adaptive Discovery is licensed on a subscription basis. Its prices are based on the following:

  • Products
  • Number of instances
  • Options
  • Number and type of seats licensed
  • Connectors
  • Duration of the contract

Products

You can use Adaptive Discovery on its own or as part of Adaptive Suite, which includes other company’s tools.

Instances

You can use Adaptive Discovery based on the number of instances you need it to perform various operations or functions.

Options

Adaptive Discovery is available in two editions. Adaptive Discovery Professional gives you dashboards and analytics on Adaptive Planning and Adaptive Consolidation data. On the other hand, Adaptive Discovery Enterprise expands Adaptive Discovery with the inclusion of business data from across the enterprise, beyond your company’s planning and consolidated financials. Intuitive visual dashboards and interactive analysis enable business users to easily understand opportunities and find the best course of action.

Seat Types

There are five available seat types, three of which apply in Adaptive Discovery:

  • Administrative Users – Administrators can access and configure aspects of Adaptive Discovery.
  • Standard Users – Standard Discovery users are given controlled access to data and functionality. Administrators can also grant various and different access to standard users.
  • View Only Users – Discovery View Only users can view charts and dashboards, but cannot create or modify them.

Connectors

Adaptive Connectors are part of a complete range of integration choices for general ledgers and other enterprise applications. Connectors enable automated data integration between Adaptive Discovery and other enterprise systems and databases.

Contract Duration

Subscription licenses are available for a year, or for multiple years.

For more specific information about pricing, contact the company for pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Toyota, Siemens, Coca-Cola

Integrations

No information available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

The only cloud dashboard software and visual analytics that’s designed for use by executives, line-of-business managers, data analysts, finance and operations.

Company Email

info@adaptiveinsights.com

Contact No.

Company's Address

3350 W. Bayshore Road, Suite 200 Palo Alto, CA 94303 Palo Alto, CA 94303 United States

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

In the event you are still having second thoughts about which product will be best for your business it may be a good idea to examine each service’s social metrics. These metrics are quite often a sign of how popular every software is and how wide is its online presence.For instance, if you check CloudBerry Remote Assistant LinkedIn account you’ll see that they are followed by 1006 people. In case of Adaptive Discovery the amount of followers on their LinkedIn page is 7.

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