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Compare Cloudbeds vs SMS Assist

What is better Cloudbeds or SMS Assist? You can use our scoring system to give you a general idea which Hotel Management Software product is better for your business. For overall product quality, Cloudbeds attained 9.1 points, while SMS Assist earned 8.3 points. Meanwhile, for user satisfaction, Cloudbeds scored 100%, while SMS Assist scored 67%.

Details about their characteristics, tools, supported platforms, customer support, plus more are given below to help you get a more versatile review. Don’t forget to choose only the tools that you need so you don’t waste money for tools that are unnecessary.

At this time, the most significant solutions in our Hotel Management Software category are: RezOvation, Oracle Hospitality, Little Hotelier.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Dashboard
  • Click and Drag Calendar
  • Room/Bed Assignments
  • Reservations Managers
  • Personalized Taxes, Fees, and Policies
  • Reservation Sources
  • Auto Room Mapping
  • Custom Payment Options
  • Central Pool Of Inventory
  • Reservation Delivery
  • Currency Conversion
  • Dedicated Booking Engine
  • Facebook Engine
  • Promotional Rate Plans
  • Group Analytics
  • Unified Booking Experience

Pricing Info

Cloudbeds offers a flexible enterprise pricing scheme based on your property type, business location, and the number of rooms your establishment provides. Contact Cloudbeds for more pricing information.

You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

La Chosa del Manglar, Club Pacifico Sur, Tints of Blue Residence

Integrations

Cloudbeds seamlessly integrates with numerous third-party apps such as email, CRM, electronic signatures and reporting software. The following are some of the solution’s more popular integrations:

  • Salesforce
  • Dropbox
  • Constant Contact
  • Gmail
  • Google Docs
  • HelloSign
  • MailChimp
  • Survey Monkey
  • Capsule CRM
  • EchoSign
  • Google Analytics
  • SugarCRM
  • Authorize.net
  • CyberSource
  • First Data
  • Stripe
  • PayPa
  • QuickBooks Payments
  • USA ePay
  • Orbital
  • Expedia
  • Booking.com
  • TripAdvisor
  • Wix.com
  • HostelWorld
  • SurveyGizmo
  • SurveyPal
  • Lightspeed
  • Tabology

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloudbeds is a browser-based hospitality management software that simplifies the working life of hoteliers.

Company Email

info@cloudbeds.com

Contact No.

Company's Address

2655 4th Ave
San Diego, CA 92103
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 67%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Vendor Quality
  • In-House Teams of Operations Specialists and SMEs
  • Dispatch Knowledgeable and Experienced Maintenance Professionals
  • Data and Analytics
  • Real-Time Visibility on Maintenance Spending, Techniques, and Service Validation
  • Eliminate Extra Fees, Work Order Requests, Call Centers, and Invoice Processing
  • Risk Mitigation
  • 24/7 Maintenance Management
  • SMS Assist Affiliates
  • Market Density Efficiencies
  • Route Optimization
  • Equipment and Supplies Savings
  • Quality Control Savings
  • Sales and Marketing Savings
  • Back Office Savings
  • Improved Working Capital

Pricing Info

SMS Assist’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

U.S. Legacy Development, Alpharetta, GA; Building Air Services, Largo, FL; RC Store Maintenance, Inc., Corona, CA

Integrations

SMS Assist supports partnership with venture firms like The Goldman Sachs Investment Partners (GSIP), Insight Venture Partners,  Pritzker Group Venture Capital, and The Huizenga Group. It also has an affiliate program for maintenance service providers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A multisite property management platform for commercial and property owners, investors, and businesses; enabling them to save operational and maintenance costs.

Company Email

SALES@SMSASSIST.COM

Contact No.

Company's Address

875 North Michigan Avenue, Suite #3000
Chicago, IL 60611
USA

You don’t want only a broad array of useful tools and scalable pricing packages from a credible Hotel Management Software. Almost as essential as key features is a quality customer support. You want to guarantee that if you have any questions about Cloudbeds or SMS Assist, or you struggle with some problems, or perhaps you’ll need to request a certain change or functionality beneficial to your company you can rely on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. It’s also a significant advantage if you can profit from individual training or at least a knowledge base you can use.

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