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Compare Tender Support vs. CloudAgent

You have such a huge number of Customer Support Software choices in today’s state of that industry that selecting the best product can be overwhelming. On our comparison page, you can actually examine the features, stipulations, available plans, and more details of CloudAgent and Tender Support. You can compare their score (7.2 for CloudAgent vs. 7.8 for Tender Support) and user satisfaction level (100% for CloudAgent vs. 97% for Tender Support). The scores and ratings present you with an overall idea how both these software products perform. Moreover, make sure if the application can integrate with the company’s current business apps to ensure greater productivity. Our experts made sure to review all popular Customer Support Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Essentials, Zendesk, Freshdesk.
Compare

Tender Support

VS

CloudAgent

VS

Tender Support screenshot CloudAgent screenshot
Pricing Page

Score

Our Score

7.8 ?

Our Score

7.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

97% ?

Client Satisfaction

100% ?

Cost

Cost

$9

by qoute

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Quote-based
Detailed Review

Detailed Review

General Info

General Info

A customer support application that allows you to create public forums and discussion boards that can be shared with your all web visitors.
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Easy Links
Company Email

Company Email

support@cloudagent.in
Available Integrations

Available Integrations

No information available.

Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.

Pricing Page

Pricing Page

Learn more about Tender Support pricing Learn more about CloudAgent pricing
Available Languages

Available Languages

English English
Contact Address

Contact Address

ENTP, 917 SW Oak Street, #422, Portland, OR 97205 Ozonetel Systems Pvt. Ltd.
6-3-1090/B, 1st Floor, Mayank Towers
Raj Bhavan Road, Somajiguda, Hyderabad, Andhra Pradesh 500082, India
Types of Clients

Types of Clients

Small Business | Medium Business Small Business | Medium Business | Freelancers
Available Plans

Available Plans

Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.

Starter: $9 per month

  • Everything to get started
  • Community forums
  • Knowledge base
  • Email support

Standard: $49 per month

  • Tools for busy teams
  • Advanced reports
  • Single sign-on
  • Canned replies

Pro: $99 per month

  • Advanced features
  • Full customization
  • Activity filters
  • Private site

Pricing available by quote. Contact CloudAgent directly to discuss pricing details.

Support Types

Support Types

Training
Phone
Ticket Training
Popular Customers

Popular Customers

Literature Latte, Trillian, Airbrake.io, Goodsie Mahindra Finance, Akzo Nobel, Rural Shores
Phone No.

Phone No.

1-800-200-0820
OS Supported

OS Supported

Windows
Mac
Windows
Android
iPhone/iPad
Mac
Web-based
Features

Features

Tender Support FEATURES

  • Advanced reporting
  • Assign a discussion
  • Autosuggest request answers
  • Canned replies
  • Collect support requests
  • Create a searchable knowledge base
  • Create and assign queues
  • Custom branding options
  • Dashboard
  • Email commands
  • Embed a widget on your site
  • Limited and VIP access for clients
  • Discussion boards and public forums
  • Reminders and activity filters
  • Reply on the go
  • Send and receive support issues
  • Set tasks and assignments
  • Single sign-on
  • Smart email autoresponses
  • Synchronize customer issues with tickets

CloudAgent FEATURES

  • Interaction Analyst
  • ACD
  • Skill routing
  • Screen pop
  • Sticky agents
  • Multiple channels
  • Dialer
  • Cloud IVR
  • Quality monitoring
  • Open API
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The software compared on this page are only a small sample of our complete Customer Support Software category and you should take into account that there could be more reliable services out there. If you would like to make sure you make the wisest choice for your business we strongly suggest that you test more services first. You may also want to check out our top 10 Customer Support Software list to learn which services are at the moment the best ones and leaders in the market.