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Compare ClickSoftware vs ServiceChannel

What is better ClickSoftware or ServiceChannel? When you compare ClickSoftware and ServiceChannel, you can easily see which Project Management Software product is the more effective alternative. This means that your organization will be able to choose most productive and efficient program. You can examine the specifics, including available tools, costs, plans offered by each vendor, offer conditions, etc.

We also let you evaluate their general scores to know which one looks to be better. ClickSoftware has 8.4 points for overall quality and 98% rating for user satisfaction; while ServiceChannel has 7.7 points for overall quality and 88% for user satisfaction. You can also assess which vendor is more dependable by sending an an email question to both and check which company replies sooner.

Our experts made sure to review all popular Field Service Management Software - FSM products available out there, but among them these three caught our special attention: ProntoForms, Wrike, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Mobile Access
  • Job Management
  • Inventory Control
  • Routing
  • Scheduling
  • Work Order Management
  • Service History Management
  • Technician Management
  • Performance Measurement
  • Field Service Management
  • Demand Forecasting
  • Real-time Reporting

Pricing Info

ClickSoftware offers quote-based pricing, meaning that each client receives an individual package tailored to the needs of his business. Contact the company for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Anglian Water, Cablex, Best Buy, HP

Integrations

ClickSoftware integrates with the following systems and applications:

  • SAP
  • Salesforce
  • NetSuite
  • Maximo as a Service
  • IFS Field Service Management

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ClickSoftware is a mobile field workforce management app that is focused on automation and optimization for service organizations.

Company Email

Contact No.

Company's Address

35 Corporate Drive, Suite 400
Burlington, MA 01803
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contractor Management
  • Service Automation
  • Analytics & Business Intelligence
  • Financial Management
  • Work Order, Compliance, Asset, Supply, Proposal, Planned Maintenance and Site Audit, Invoice and Payment Manager
  • Analytics and Business Intelligence
  • Training & Professional Services
  • Online and Phone based service requests
  • Mobile Access

Pricing Info

ServiceChannel is priced on quote basis, meaning that the company tailors a special SMB/enterprise pricing plan for every user. Contact them for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ServiceChannel integrates with the following business systems and applications:

  • Salesforce
  • SAP Finance
  • TradeShift
  • Visual Lease
  • KEY2ACT
  • ORACLE JD EDWARDS
  • Microsoft Dynamics
  • Navman Wireless
  • NetSuite
  • ORACLE PeopleSoft
  • Reflexis Systems
  • Ariba
  • Astea International
  • Data-Basics
  • Intelligent Data Systems (IDS)
  • Infor

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceChannel Service Automation Suite drives performance through transparency and supports integration with a variety of other key software.

Company Email

Contact No.

Company's Address

18 E 16th St, 2nd Floor
New York, NY 10003
USA

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

If you are still having doubts about which software will perform best for your business it may be a sound idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular each solution is and how large is its online presence. For instance ClickSoftware Twitter account has currently 4144 followers. At the same time ServiceChannel Twitter is followed by 565 users.

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