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Compare ClickSoftware vs Redmine

What is better ClickSoftware or Redmine? The best Project Management Software is a solution that can tackle your company’s specific demands. It is possible to identify which option works best for your industry if you examine several products before you decide which one is the best.

For example, ClickSoftware and Redmine are scored at 8.4 and 8.0, respectively, for total quality and performance. Similarly, ClickSoftware and Redmine have a user satisfaction rating of 98% and 96%, respectively, which indicates the general feedback they get from customers. Even better, reach put to a regular user of the software and ask for their comments about the solution in question.

We did our best to prepare reviews of all popular Field Service Management Software - FSM services available out there, but among them these three caught our special attention: ProntoForms, Jobber, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Mobile Access
  • Job Management
  • Inventory Control
  • Routing
  • Scheduling
  • Work Order Management
  • Service History Management
  • Technician Management
  • Performance Measurement
  • Field Service Management
  • Demand Forecasting
  • Real-time Reporting

Pricing Info

ClickSoftware offers quote-based pricing, meaning that each client receives an individual package tailored to the needs of his business. Contact the company for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Anglian Water, Cablex, Best Buy, HP

Integrations

ClickSoftware integrates with the following systems and applications:

  • SAP
  • Salesforce
  • NetSuite
  • Maximo as a Service
  • IFS Field Service Management

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ClickSoftware is a mobile field workforce management app that is focused on automation and optimization for service organizations.

Company Email

Contact No.

Company's Address

35 Corporate Drive, Suite 400
Burlington, MA 01803
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multiple projects support
  • Flexible role-based access control
  • Flexible issue tracking system
  • Gantt chart and calendar
  • News, documents & files management
  • Feeds & email notifications
  • Per project wiki
  • Per project forums
  • Time tracking
  • Custom fields for issues, time-entries, projects, and users
  • SCM integration (SVN, CVS, Git, Mercurial, Bazaar, and Darcs)
  • Issue creation via email
  • Multiple LDAP authentication support
  • User self-registration support
  • Multilanguage support
  • Multiple databases support

Pricing Info

Redmine is a free system developed and maintained by a community of volunteers. You can do your part in keeping Redmine alive by volunteering or by making a donation.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Redmine does not officially support the following tools but most community members use them in tandem with their Redmine software:

  • Orangutan
  • Typethink Redmine Linker
  • Redmine Mylyn Connector
  • Netbeans Redmine Integration
  • Netbeans Task Repository
  • Visual Studio Redmine Task List
  • PyCharm Native Redmine Support
  • Tortoise Redmine Issues Plugin
  • Turtlemine
  • Taco
  • Drupal
  • PractiTest
  • TestRail
  • TestLodge
  • Klaros-Testmanagement
  • SpiraTest
  • TestCaseDB

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Redmine is a flexible project management web application. Written using the Ruby on Rails framework, it is cross-platform and cross-database.

Company Email

Contact No.

Company's Address

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

You should keep in mind that while both ClickSoftware and Redmine may offer an outstanding set of features each software may be designed for a different business size. If you are analyzing various solutions you may want to give some attention to a company type they are catering to. Some features may scale up with no problem for big enterprises but if you own a small or mid-sized business it’s often better to stay away from paying for customized features that you may never actually use.

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