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Compare ClickSoftware vs Jira

What is better ClickSoftware or Jira? If you wish to have a quick way to find out which Project Management Software product is better, our unique system gives ClickSoftware a score of 8.4 and Jira a score of 9.3 for all round quality and performance. Moreover, ClickSoftware is rated at 98%, while Jira is rated 97% for their user satisfaction level.

You can also compare their product details, such as modules, tools, options, plans, costs, and more. Check if the application allows you to customize some of its processes to ensure the software complements your own business processes.

We realize that not all people have the time to examine dozens of various products, so we came up with a list of suggestions that you may find useful. Our top choices for the Field Service Management Software - FSM category are: ProntoForms, Salesforce Field Service Lightning, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Mobile Access
  • Job Management
  • Inventory Control
  • Routing
  • Scheduling
  • Work Order Management
  • Service History Management
  • Technician Management
  • Performance Measurement
  • Field Service Management
  • Demand Forecasting
  • Real-time Reporting

Pricing Info

ClickSoftware offers quote-based pricing, meaning that each client receives an individual package tailored to the needs of his business. Contact the company for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Anglian Water, Cablex, Best Buy, HP

Integrations

ClickSoftware integrates with the following systems and applications:

  • SAP
  • Salesforce
  • NetSuite
  • Maximo as a Service
  • IFS Field Service Management

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ClickSoftware is a mobile field workforce management app that is focused on automation and optimization for service organizations.

Company Email

Contact No.

Company's Address

35 Corporate Drive, Suite 400
Burlington, MA 01803
USA

Jira

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $7

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Polished user experience
  • Powerful and customizable workflows
  • Unlimited custom fields
  • Bugs and defect management
  • Seamless source and issue integration
  • Powerful search and filtering
  • Advanced reporting
  • Customizable dashboards and wallboards
  • Advanced security and administration
  • Integration with flexible REST APIs
  • Easily import data from other systems
  • Mobile interface
  • Available OnDemand in the cloud
  • Available for download

Pricing Info

Jira’s pricing plans have two options, depending on deployment and further split into number of users.

Cloud (free trial for 7 days)

  • Up to 10 users – $10 monthly flat fee
  • 11 – 100 users – $7 per user/month

Self-hosted (free trial for 30 days)

  • Server – $10  one-time payment for 10 users
  • Data Center – $12,000 per year for 500 users

For self-hosted plans, price goes up as number of users increase. You can check out the calculator that Jira provides in its pricing page.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ebay, Cisco, Adobe, Salesforce, LinkedIn, NASA

Integrations

Jira integrates with the following business systems and applications:

  • Salesforce
  • Sales Cloud
  • Zephyr
  • Zendesk
  • Gliffy
  • GitHub
  • Balsamiq
  • Atlassian Confluence
  • Service Desk
  • Gantt-Chart for Jira
  • nFeed
  • Tempo
  • EazyBI
  • Plus hundreds of other add-ons in the Atlassian Marketplace

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Jira is a project management software that is quite popular among many companies including top brands such as eBay and Cisco.

Company Email

Contact No.

Company's Address

George St. Sydney,
NSW Australia

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

If you test various Project Management Software software you shouldn’t just explore their list of features and available pricing packages. Consider that the service should be adjusted to your standards and business so the more flexible their offer the better. Check which OSes are supported by ClickSoftware and Jira and make sure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this could be a deal breaker for many companies.

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