MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare ClickSoftware vs BigTime

What is better ClickSoftware or BigTime? If you’re experiencing a difficult time picking the right Project Management Software product for your company, we suggest that you do a comparison of the available software and find out which solution offers more benefits. In particular, here you can review ClickSoftware (overall score: 8.4; user rating: 98%) vs. BigTime (overall score: 9.4; user rating: 99%) for their overall performance.

You can even see which one provides more functions that you need or which has more suitable pricing plans for your current situation. Having a clear table to match their features will significantly improve the possibility of finding the appropriate product for your company. Look closely at other areas of the software such as if it’s easy to use, adaptability, scalability, and pricing terms.

In case you you have to quickly find the more reliable Field Service Management Software - FSM according to our experts we recommend you examine the following solutions: ProntoForms, Salesforce Field Service Lightning, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Mobile Access
  • Job Management
  • Inventory Control
  • Routing
  • Scheduling
  • Work Order Management
  • Service History Management
  • Technician Management
  • Performance Measurement
  • Field Service Management
  • Demand Forecasting
  • Real-time Reporting

Pricing Info

ClickSoftware offers quote-based pricing, meaning that each client receives an individual package tailored to the needs of his business. Contact the company for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Anglian Water, Cablex, Best Buy, HP

Integrations

ClickSoftware integrates with the following systems and applications:

  • SAP
  • Salesforce
  • NetSuite
  • Maximo as a Service
  • IFS Field Service Management

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ClickSoftware is a mobile field workforce management app that is focused on automation and optimization for service organizations.

Company Email

Contact No.

Company's Address

35 Corporate Drive, Suite 400
Burlington, MA 01803
USA

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Time Tracking
  • Expense Tracking
  • Project Management
  • Billing & Invoicing
  • Reporting
  • Resource Allocation
  • DCAA Timekeeping
  • Cloud Integrations
  • Mobile App (Android and iOS compatible)
  • Offline Functionalities
  • Gantt Charts
  • Role-based access
  • API Access

Pricing Info

Express — $10/user/month (billed annually)

  • Minimum of 5 users
  • Time tracking made for professional service firms
  • Mobile device access or PC with auto-sync
  • Best-in-class QuickBooks integration for online or desktop (US or Canada only)
  • Proprietary syncing engine for QuickBooks desktop
  • At-a-glance dashboard
  • Daily and/or weekly timesheet views
  • Unlimited timers
  • Custom Report Wizards
  • Unlimited clients and transactions
  • Chat and email support
  • Cloud-based

Pro — $30/user per month (billed annually)

  • 10 user system
  • Everything in Express plan
  • Budget tracking
  • Expense tracking
  • Gantt charts
  • Unlimited user-defined invoice types
  • Time and expenses review and approval
  • Fixed fee and time and materials invoice types
  • Unlimited tasks with budget roll-up
  • Invoice template editor
  • Project management dashboard
  • Easy WIP management
  • Workflow management
  • Tasks / recurring tasks by type, stage, due date, assignment
  • Deep integration with QuickBooks Desktop, QuickBooks Online, Zapier, Lacerte, and more
  • Unlimited cost centers and status codes
  • By user or by group access assignment
  • Live phone support
  • API access
  • DCAA compatibility (this feature can be activated upon request and requires an additional $5 per user, per month)

Premier — $40/user per month (billed annually)

  • Everything included in Pro plan
  • Resource allocation
  • Revenue projections
  • Variable cost rates
  • Multi-level approval workflow
  • Salesforce and Slack integration
  • Unlimited API access
  • Extended support hours
  • Priority support queue
  • Uptime Guarantees (SLA)
  • DCAA compatibility (can be activated upon request)

Pricing may vary depending on the number of starting users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

415 Group, C2 Company, JAS Architecture Group

Integrations

BigTime integrates with the following business systems and applications:

  • Salesforce
  • Quickbooks Online
  • Quickbooks Desktop
  • Lacerte
  • Slack
  • Google Apps
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A fully integrated time and billing software optimize client-billing and invoicing processes.

Company Email

support@bigtime.net

Contact No.

Company's Address

One South Wacker, Suite 2900
Chicago, IL 60606
USA

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

Please keep in mind that while both ClickSoftware and BigTime may provide a top quality array of features every service may be aimed at a different company size. If you are analyzing various solutions you may want to focus on a company type they are aimed at. Certain functionalities may scale up efficiently for huge enterprises but if you have a small or mid-sized business it’s usually more sensible to refrain paying for customized functionalities that you might never use.

Page last modified