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Compare ClickMeeting vs Talkdesk

What is better ClickMeeting or Talkdesk? A sensible way to find the correct Communications Software product for your business is to compare the solutions against each other. Here you can compare ClickMeeting and Talkdesk and see their capabilities compared thoroughly to help you decide on which one is the superior product.

Also, you can examine their overall ratings, including: overall score (ClickMeeting: 8.1 vs. Talkdesk: 8.4) and user satisfaction (ClickMeeting: 100% vs. Talkdesk: 100%). Browse through their differences and similarities and see which one outperforms the other. Moreover, think about what your business will be in years to come; will your company outgrow the app in the next couple of years?

In case you you would like to quickly locate the optimal Communications Software according to our experts we suggest you check out the following solutions: Slack, RingCentral, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom-Branded Webinar
  • Polls & Survey
  • Whiteboard
  • Presentation
  • Facebook & YouTube Live
  • Webinar & Attendee Statistics

Pricing Info

ClickMeeting has three options for enterprise pricing that you can pay for in a monthly or on an annual basis. The inclusions of these packages are outlined below to help you decide which one is the best for your organization.

MyWebinars – from $30/month or $25/month/annual billing

  • 2 Presenters
  • Meetings & Collaboration
  • Interface Customization
  • Reusable 4 Hours Recording
  • Paid Webinars
  • On-demand Webinars

MyWebinars Pro – from $45/month or $35/month/annual billing

  • All MyWebinars Features
  • 4 Presenters
  • 3 Multi-users
  • HD Video
  • 24 Hours Recording Storage
  • Facebook & YouTube Live

Enterprise – request pricing information

  • Custom Packages
  • Agency Solution
  • Reseller Solution
  • Account Manager
  • Expert Consultations
  • Extended Add-ons
  • Live Streaming

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Siemens, Wolters Kluwer, Abbott

Integrations

ClickMeeting can integrate with a wide variety of solutions and services such as the following:

  • InfusionSoft
  • PipeDrive
  • Salesforce
  • Moodle
  • GetResponse
  • HubSpot
  • PayPal
  • Google Tag Manager
  • Google Analytics
  • Facebook Pixel
  • Facebook
  • LinkedIn
  • Twitter
  • YouTube
  • Microsoft Office
  • Dropbox
  • iWork
  • Google Calendar
  • iCal
  • Outlook
  • Slack
  • WordPress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based audio and video webinar solution designed for organizations of all sizes.

Company Email

support@clickmeeting.com

Contact No.

Company's Address

ClickMeeting
ul. Arkonska 6/A4
Gdansk, Pomorskie 80-387
Poland

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call Recording
  • Voicemail
  • Call Disposition and Notes
  • Call Queues
  • Call Control
  • Unlimited Concurrent Calls
  • International Numbers
  • Outbound Caller ID
  • Personalized Greetings
  • IVR System
  • Skill Based Routing
  • Forward to Phone
  • Contact History
  • Built-In CRM
  • Enhanced Caller ID
  • Contact Tags and Custom Fields
  • Automated Tasks
  • Compile Contact Lists
  • Integrations
  • Data import and Synchronization
  • Call Monitoring
  • Historical Reporting
  • Real-Time Reporting
  • Power Dialer
  • Web to Lead
  • Email Notifications
  • Desktop Notifications

Pricing Info

Talkdesk offers 2 quote-based pricing plans:

Professional Plan

Flexible contact center for growing teams

  • Access to One-Click Add-On Apps
  • Advanced Voice Capabilities
  • CRM/Helpdesk Integrations
  • Email Support
  • Intelligent Routing
  • Power Dialer
  • Reporting & Analytics
  • Self Administration
  • SMS CSAT Surveys
  • Superior Call Quality
  • Unlimited Call Recording

Enterprise Plan

Advanced capabilities and support for innovative companies

All features of the Professional plan, plus:

  • 24×7 Support
  • Access to APIs & SDKs
  • Access to One-Click Apps
  • Advanced Reporting & Analytics
  • Advanced Voice Capabilities
  • Bring Your Own Carrier
  • Context Mobile
  • Dedicated Account Manager
  • Guaranteed MOS Call Quality

Options

  • Agent Productivity Tools
  • Digital Channels
  • Knowledge Management
  • Quality Assurance
  • Voice Analytics
  • Workforce Management
  • Workforce Optimization

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Zenefits, Handy, Dropbox, and Thumbtack

Integrations

Talkdesk is compatible with the following business applications and systems:

  • Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
  • CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
  • Chat – Olark, Livechat, Userlike, Snapengage
  • Ecommerce – Shopify, BigCommerce, Magento

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.

Company Email

support@talkdesk.com

Contact No.

Company's Address

655 W Evelyn, Suite 2, Mountain View, CA 94041

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

In the event you are still having second thoughts about which service will perform best for your company it might be a sound idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular every software is and how wide is its online presence. For example ClickMeeting Twitter profile has currently 1374 followers. At the same time Talkdesk Twitter is followed by 9655 people.

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