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Compare ClickDesk vs Softros LAN Messenger

What is better ClickDesk or Softros LAN Messenger? Finding the proper Communications Software product is as easy as evaluating the good and poor characteristics and terms offered by ClickDesk and Softros LAN Messenger. Here you can also match their overall scores: 8.6 for ClickDesk vs. 8.0 for Softros LAN Messenger.

Or you can verify their general user satisfaction rating, 100% for ClickDesk vs. N/A% for Softros LAN Messenger. We suggest that you take some time to study their specific functions and figure out which one is the better choice for your business. What’s more bear in mind to take into account your company’s or industry’s special situation, for example, a multilingual solution for a global team or a mobile version to help you work on the go.

We know that not all companies have enough time to try out a wide range of various products, so we created a list of suggestions that you may find useful. Our top selections for the Communications Software category are: Slack, Wrike, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $13.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live chat features
  • Guaranteed 99.95% uptime
  • Helpdesk software
  • Intuitive web chat panel
  • Easily manage simultaneous conversations and tickets
  • Easy setup
  • Beautiful and customizable
  • Take chats on IM
  • For people on the go
  • ClickDesk video chat
  • Integrated helpdesk ticket management
  • Multiple departments
  • Unique subdomain
  • Ticket automation
  • Integrate Facebook and Twitter automatically
  • Chat reports and performance graphs
  • Live-chat reports
  • Chat history and transcripts
  • Graphs and filters
  • Agent performance
  • Real time visitor engagement
  • Drive customer happiness
  • Increase conversions
  • Social toolbar

Pricing Info

Pricing is available per agent per month.

Monthly:

  • Lite – $19.99
  • Pro – $29.99
  • Enterprise – $79.99

1 year (15% off):

  • Lite – $16.99
  • Pro – $21.99
  • Enterprise – $67.99

2 years (33% off):

  • Lite – $13.99
  • Pro – $16.99
  • Enterprise – $53.99

Team plans

Monthly:

  • Professional – $64.99
  • Growing Business – $124.99
  • Enterprise – $349.99

1 Year (15% off):

  • Professional – $55.99
  • Growing Business – $106.99
  • Enterprise – $297.99

2 Years (33% off):

  • Professional – $43.99
  • Growing Business – $83.99
  • Enterprise – $233.99

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Agile CRM, Quorum, NetStock

Integrations

  • WordPress
  • Joomla
  • Shopify
  • PrestaShop
  • CS Cart
  • Bigcommerce
  • OpenCart
  • osCommerce
  • Magento
  • Google Apps
  • Wix
  • UnbounceNew
  • Tumblr
  • Weebly
  • MODX
  • Webs
  • Capsule CRM
  • Zendesk
  • Zoho CRM
  • Facebook
  • Twitter
  • Agile CRM
  • Salesforce
  • Sugar
  • Freshbooks
  • InfusionSoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.

Company Email

support@clickdesk.com

Contact No.

Company's Address

MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $12.9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Serverless Architecture
  • AES-256 Data Encryption
  • Individual and Group Conversations
  • Group Messaging
  • Offline Messaging
  • File Transfer
  • User Groups
  • Remote Desktop Sharing
  • Message History
  • Terminal Services Support
  • Active Director and Domain Support
  • LAN, WAN, VPN and VLAN Support
  • Network Wide Group Policy Deployment
  • Importing, Exporting and Pre-configuring User Settings
  • Restricting User Access

Pricing Info

Softros LAN Messenger offers three enterprise pricing licenses for users to choose from:

  • $12.95 per user license
  • $855 per site license
  • $2,350 per worldwide license

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy-to-use LAN messaging application for safe, secure and effective intra-office communication. It does not require a server to run and is very easy to install.

Company Email

general@softros.com

Contact No.

Company's Address

Softros Systems, Inc.
2972 Columbia St., Ste 4641
Torrance, CA 90503
USA

Ytel

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Outbound Campaign Builder

  • Phone Calls
  • Direct to Voicemail
  • Messaging

Intelligent Routing

  • Lead Decisioning
  • Call Tracking
  • Live Transfers

Inbound Lead Conversion

  • Live Conversation Management
  • Lead Nurturing
  • Campaign Reporting

API Capability

  • Voice Programming
  • Message Programming

Pricing Info

Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lead Strata Marketing, Drips.com, MediaMix365

Integrations

Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Zapier
  • HubSpot
  • Zendesk
  • InfusionSoft
  • Velocify
  • Base CRM
  • Salesforce Marketing Cloud
  • SugarCRM
  • National Data Systems
  • onsite
  • LeadMailbox
  • insellerate
  • Base

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ytel is a contact center software and communications API solution that supports multiple modes of communication such as phone, messages, and email.

Company Email

sales@ytel.com

Contact No.

Company's Address

27422 Portola Parkway, Suite 100
Foothill Ranch, CA 92610
USA

You shouldn’t count on exclusively a wide set of functionalities and flexible pricing packages from a reliable Communications Software. Almost as significant as core features is a quality customer support. You want to ensure that when you have any questions about ClickDesk or Softros LAN Messenger, or you face some problems, or perhaps you’ll want to request a specific revision or feature useful to your business you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are provided. It’s also a major asset if you can benefit from individual training or at the very least an FAQ you can use.

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