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Compare ChurnSpotter vs Decibel Insight

What is better ChurnSpotter or Decibel Insight? Getting the appropriate Business Intelligence Software product is as simple as comparing the strong and low functionalities and terms offered by ChurnSpotter and Decibel Insight. Here it's also possible to match their total scores: 6.8 for ChurnSpotter vs. 7.8 for Decibel Insight. Or you can look at their general user satisfaction rating, 91% for ChurnSpotter vs. 97% for Decibel Insight.

We suggest that you spend some time to review their specific functions and figure out which one is the better option for your company. What’s more bear in mind to take into account your company’s or industry’s special circumstances, for example, a multilingual solution for a global staff or a mobile app to help you work on the go.

Users who are pressed for time or would like to get a Business Intelligence Software suggestion from our team might want to examine these top choices for this year: Hotjar, Sisense, Looker.

NOAWARDS
YET

SmartScore™

OUR SCORE 6.8

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • At-risk customer Spotter
  • At-risk customers Listing
  • One minute set-up
  • Unique insights and live analytics
  • Automatic Machine learning based
  • Customer health status
  • CRM integration (Mixpanel, Zapier…)
  • Data source integration (Mixpanel, Stripe…)
  • Export prediction in different format
  • Online support including Data Science when needed

Pricing Info

ChurnSpotter offers three product plans plus a 60-day free trial offer for customers who want to take the software for a test drive.

Standard – $199/month

  • Less than 1000 active users
  • At-risk users prediction
  • Standard user health reports
  • Working hours customer support
  • No other fees

Professional – $399/month

  • Less than 10,000 active users
  • At-risk users prediction
  • Enhanced user health reports
  • Extended support

Enterprise – Contact ChurnSpotter for pricing details

  • More than 10,000 active users
  • At-risk users prediction
  • Enhanced user health reports
  • Full support
  • Mixpanel tuning support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Orange Advertising, Micropol, Azendoo

Integrations

ChurnSpotter supports integrations with the following business systems and applications:

  • Mixpanel
  • Stripe
  • Heap
  • KISSmetrics
  • Salesforce
  • Slack
  • Zapier
  • Intercom

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ChurnSpotter helps you spot your fragile users thanks to its disruptive approach.

Company Email

hello@churnspotter.io

Contact No.

Company's Address

5 rue de Broglie, 22300 Lannion, France

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Adobe and Google Analytics integrated
  • Advanced segmentation
  • Behavioral alerts
  • Consultancy services
  • Dedicated account management
  • Dynamic heatmaps
  • Error reporting
  • Form analytics
  • Funnel visualization
  • Integrates with split testing tools
  • Tag manager deployment
  • Visitor session replay

Pricing Info

Decibel Insight pricing is pageview related. Contact the vendor discuss to discuss your needs and budget. Their enterprise package is a comprehensive feature set for CX analytics with dynamic heatmaps, funnels, replays, reports, alerts, advanced segmentation and more.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

British Airways, Virgin Money, Novell, Thames Water

Integrations

Decibel Insight integrates with software from across the marketing technology stack, connecting datasets, and enabling simple deployment:

  • Google Analytics
  • Adobe Target
  • Maxymiser
  • Adobe Analytics
  • Tealium
  • Monetate
  • Optimizely
  • Google Tag Manager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Decibel Insight is a suite of behavioral analysis tools that provide insight into your digital audience. You can use the insights to increase leads and sales.

Company Email

Company's Address

89 Worship Street, London EC2A 2BF, United Kingdom

Sisense

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ad-hoc analysis
  • In-house set up
  • Centralized data hub
  • Non-programming/SQL writing business query
  • Data collection, filtering, consolidation & storage
  • Data connectors
  • Data export to various formats
  • Scalable data handling
  • Scalable analytics
  • Drag-and-drop functionality
  • No restrictions on data size
  • Embedabble widgets & dashboards
  • Widgets library
  • Apps & sites integration
  • Single-Sign-On
  • Visualizations
  • Metrics identification

Pricing Info

Sisense pricing is offered on a by quote basis. The vendor provides a flexible annual pricing plan that is scalable and caters to companies of various shapes and sizes. Specific rates are available upon request. Depending on the size of your company and the scale of your operations you’ll receive a proper quote adjusted to your specific needs. If you want to get more details about the enterprise pricing of Sisense you can request a quote here.

There is also a great free trial plan that allows you to test the software’s capabilities and see how profitable it can be for your company. You can easily sign up for Sisense free trial here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASDAQ, Merck, Dannon, Booking, Comcast, NASA, ESPN, Sony

Integrations

Sisense provides APIs and additional developer tools that let you interact with the Sisense platform. These tools give you more options and flexibility for managing, enhancing and customizing the functionality and user experience of the Sisense platform.

Applications:

  • Salesforce
  • Zendesk
  • QuickBase
  • Google Adwords
  • Google Analytics
  • Google Spreadsheets
  • Amazon Redshift
  • Heroku Postgres

Database Servers:

  • MS SQL Server
  • Oracle Database
  • MySQL Database
  • PostgreSQL
  • DB2
  • Generic ODBC Driver
  • Generic OleDB Driver
  • ERP
  • MongoDB

Machine Data:

  • Splunk

Big Data Sources:

  • Hadoop Hive
  • Teradata

Custom:

  • Custom SQL expression
  • Social networks via RSSBus
  • Common CRMs via RSSBus

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sisense is the winner of the 2018 Best Business Intelligence Software Award. It lets you join, analyze, and visualize all the data you want.

Company Email

info@sisense.com

Contact No.

Company's Address

88 Pine Street, 18th Floor, New York, NY 10005, United States

You should note that even though both ChurnSpotter and Decibel Insight may provide a top quality set of features every service may be aimed at a different business size. If you are comparing features you may want to give some attention to a company type they are meant for. Certain features could scale up efficiently for big enterprises but if you own a small or medium company it’s often more sensible to refrain paying for complex functionalities that you may never have a chance to use.

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