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Compare Chime vs ManageEngine ServiceDesk

What is better Chime or ManageEngine ServiceDesk? Finding the perfect CRM Software for your business is vital to improving your company’s efficiency. In our platform, it is simple to evaluate different solutions to see which one is the appropriate software for your needs. Here you can match Chime vs. ManageEngine ServiceDesk and look at their overall scores (8.6 vs. 8.7, respectively) and user satisfaction rating (92% vs. 100%, respectively).

Additionally, you can look at the specifics of costs, conditions, plans, capabilities, tools, and more, and decide which software offers more benefits for your business. As a rule of thumb, go for the business software that allows you to scale the features and subscription plan to complement your sales growth or lack of it.

At this time, the most significant solutions in our CRM Software category are: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

Starting from $300

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Generation
  • Advertising Management
  • Search Engine and Social Media Marketing
  • Retargeting
  • Drip Email Marketing
  • Behavior Analysis
  • Lead Nurturing
  • Lead Assignment
  • Task Management
  • Action Planning
  • Automatic Reminders
  • Team Management
  • Progress Tracking
  • Performance Reports
  • IDX Website
  • Website Management
  • Template Management
  • Content Management
  • Search Functionality
  • Client and Property Matching
  • Activity Tracking
  • Chat
  • Commenting
  • Sales Pipeline
  • Communication Management
  • CRM Integration
  • Third Party Integrations
  • Activity Dashboard

Pricing Info

Chime offers three SMB pricing plans for users to choose from, depending on the size of their team. Give the details a look, and select the best plan for your team.

Agent(1-3)

  • $299/mo.
  • IDX Website plus Intelligent CRM

Team (15-100)

  • Starts at $899/mo.
  • + $15/additional user/mo.
  • IDX Website plus Intelligent CRM

Brokerage (100+)

  • Customized
  • IDX Website plus Intelligent CRM with Broker Admin backend

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Titus Real Estate, Utah Home Guide, RealtyPath

Integrations

Chime can be integrated with other CRM software. It also supports the following integrations:

  • MailChimp
  • Zapier
  • Gmail
  • Exchange
  • Dotloop
  • Google Calendar
  • Outlook Calendar
  • Brokermint
  • BombBomb
  • Cloud CMA

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A CRM and lead generation software for small to medium-sized real estate agencies and teams, offering lead generation through search engine and social media marketing, and more.

Company Email

support@chimeinc.com

Contact No.

Company's Address

Salt Lake City, Utah
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

Please pay attention to the fact that while both Chime and ManageEngine ServiceDesk may offer a top quality set of features each software might be created for a different company size. If you are studying different apps you may want to focus on a business type they are catering to. Specific functionalities may scale up with no problem for large enterprises but if you run a small or mid-sized business it’s usually more sensible to stay away from paying for complex functionalities that you may never have a chance to use.

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