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Compare Chime vs JitBit HelpDesk

What is better Chime or JitBit HelpDesk? A sensible way to choose the right CRM Software product for your organization is to evaluate the solutions against each other. Here you can compare Chime and JitBit HelpDesk and see their capabilities compared thoroughly to help you choose which one is the superior product.

Furthermore, you can review their overall ratings, including: overall score (Chime: 8.6 vs. JitBit HelpDesk: 9.2) and user satisfaction (Chime: 92% vs. JitBit HelpDesk: 100%). Check their distinctive features and similarities and find out which one outperforms the other. Likewise, think about how your business will look like in the future; will your company outgrow the app in the next 3-5 years?

We know that not all people have enough time to try out a wide range of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the CRM Software category are: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

Starting from $300

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Generation
  • Advertising Management
  • Search Engine and Social Media Marketing
  • Retargeting
  • Drip Email Marketing
  • Behavior Analysis
  • Lead Nurturing
  • Lead Assignment
  • Task Management
  • Action Planning
  • Automatic Reminders
  • Team Management
  • Progress Tracking
  • Performance Reports
  • IDX Website
  • Website Management
  • Template Management
  • Content Management
  • Search Functionality
  • Client and Property Matching
  • Activity Tracking
  • Chat
  • Commenting
  • Sales Pipeline
  • Communication Management
  • CRM Integration
  • Third Party Integrations
  • Activity Dashboard

Pricing Info

Chime offers three SMB pricing plans for users to choose from, depending on the size of their team. Give the details a look, and select the best plan for your team.

Agent(1-3)

  • $299/mo.
  • IDX Website plus Intelligent CRM

Team (15-100)

  • Starts at $899/mo.
  • + $15/additional user/mo.
  • IDX Website plus Intelligent CRM

Brokerage (100+)

  • Customized
  • IDX Website plus Intelligent CRM with Broker Admin backend

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Titus Real Estate, Utah Home Guide, RealtyPath

Integrations

Chime can be integrated with other CRM software. It also supports the following integrations:

  • MailChimp
  • Zapier
  • Gmail
  • Exchange
  • Dotloop
  • Google Calendar
  • Outlook Calendar
  • Brokermint
  • BombBomb
  • Cloud CMA

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A CRM and lead generation software for small to medium-sized real estate agencies and teams, offering lead generation through search engine and social media marketing, and more.

Company Email

support@chimeinc.com

Contact No.

Company's Address

Salt Lake City, Utah
USA

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  On-Premise HelpDesk Ticketing System Pricing:Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

 

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab
  • Basecamp

 

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

It may not always be enough to just compare Chime and JitBit HelpDesk with each other. While specific tools, pricing plans and customer experience are all crucial and should be taken into account when making a final choice, you should also pay attention to the recognition and awards won by every product. Very often a less dominant service may turn out to be a great choice that was a winner of many industry awards such as our Supreme Software Award which reveals that regardless of smaller market presence it’s a significant rival to the solutions that rule the market.

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