Compare VICIdial vs. Chatwing

When selecting the appropriate Communications Software for your enterprise it is suggested that you assess the characteristics, pricing, as well as other critical data about the product and vendor. Here, you can examine the parallels and discrepancies between Chatwing (overall score at 8.5 and user satisfaction at 95%) and VICIdial (overall score at 8.0 and user satisfaction at 96%). It's also possible to examine their particulars elements, like functions, plans, pricing, terms, etc. Similarly, analyze the terms carefully for information on hidden costs, such as, installation, separate support plan, upgrade fees, disk space fees, and other similar charges. People who don't have much time or could use a Instant Messaging & Chat Software advice from our team might want to examine these top choices for this year: Jabber, Skype, Slack.
Compare

VICIdial

VS

Chatwing

VS

VICIdial screenshot Chatwing screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.5 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

96% ?

Client Satisfaction

95% ?

Pricing

Pricing

free

$25

Pricing Model

Pricing Model

Quote-based Monthly payment
Detailed Review

Detailed Review

General Info

General Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Chatwing is a chat application and live communication platform designed for websites and mobile devices.
Easy Links
Pricing Plans

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month

  • 10,000 Downloads (Public App)
  • Custom iOS iPhone + iPad in Apple App Store
  • Custom Android App in Google Play Store
  • 2 Chat/Channels
  • App Account System
  • App Statistics
  • Dashboard Account Statistics
  • Chat/Channels Website Integration
  • Unlimited Real-Time Push Notifications
  • Push Notification Statistics
  • Forum Integration Web+App
  • Forum Integration Web (Chatwing Branded)

Premium – $45/month

  • All Basic features
  • 100,000 Downloads (Public App)
  • 200 Contacts (Private App)
  • 5 Chat/Channels
  • Disable User Private Messaging
  • User Tags
  • User Groups

Pro – $125/month

  • All Premium features
  • 1 Million Downloads (Public App)
  • 1,000 Contacts (Private App)
  • 15 Chat/Channels
  • Amazon Product Integration
  • Domain Filter Login
  • Forum Integration Web (Your branding)

Enterprise – $250/month

  • All features
  • Unlimited Downloads (Public App)
  • 2,500 Contacts ($200 per 1,000 contacts extra)
Pricing Details

Pricing Details

Learn more about VICIdial pricing Learn more about Chatwing pricing
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Contact Phone

Contact Phone

+1-888-894-8424 +1-617-863-2906
Popular Clients

Popular Clients

Discovery Communications, MTV, New York University, Booking.com
Integrations

Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

Chatwing integrates with the following business systems and applications:

  • Facebook
  • Google
  • Twitter
  • LinkedIn
  • Tumblr
  • Instagram
  • Google Play Store
  • Apple App Store
  • Admob
  • WordPress
  • Joomla
  • Drupal
  • GoDaddy
Languages

Languages

English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish English, China, Germany, India, Japan, Spain, France
Vendor Email

Vendor Email

sales@vicidial.com info@chatwing.com
Available Features

Available Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

Chatwing FEATURES

  • Custom Chatroom Builder
  • Embedded Code options
  • Admin and Moderator Quick Controls
  • Word Filters
  • Add New Moderators
  • Message Content
  • Group Chat URL
  • Blacklist
  • Network
  • Login with numerous social accounts (Facebook, Google, Tumblr, etc.)
  • Bookmark unlimited chats
Vendor's Address

Vendor's Address

Tampa, Florida
USA
340 Main Street,Suite 9000
Worcester, MA 01608
USA
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The software compared on this page are merely a small sample of our entire Communications Software category and you should take into account that there may be more reliable alternatives out there. If you want to make sure you make the best possible choice for your company we definitely urge you to test more products first. You may also want to check out our top 10 Communications Software ranking to find out which services are now the highest-ranking ones and leaders in the market.