Compare VICIdial vs. Chatwing

Choosing the best Communications Software for your company is hard with too much features, options, and terms to choose from. However, relying on our website will allow you to streamline the necessary steps by reading all key solutions in one location. For instance, you can contrast Chatwing and VICIdial for their features and overall scores, namely, 8.5 and 8.0, respectively. Similarly, you can check which software has higher general user satisfaction rating: 95% (Chatwing) and 96% (VICIdial) to determine which software is the better option for your company. Don’t simply choose the solution with the most attractive price, but the service that gives the most cost-effective value. In the event you would like to quickly identify the optimal Instant Messaging & Chat Software according to our review team we suggest you try out the following products: Slack, Skype, Jabber.
Software

VICIdial

VS

Chatwing

VS

VICIdial screenshot Chatwing screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.5 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

95% ?

Pricing

Pricing

free

$25

Pricing Type

Pricing Type

Quote-based Monthly payment
Full Review

Full Review

Product Info

Product Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Chatwing is a chat application and live communication platform designed for websites and mobile devices.
Useful Links
Languages

Languages

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish USA, UK, Canada, International, China, Germany, India, Japan, Spain, France
Prominent Clients

Prominent Clients

Discovery Communications, MTV, New York University, Booking.com
Phone Number

Phone Number

+1-888-894-8424 +1-617-863-2906
Available Integrations

Available Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

Chatwing integrates with the following business systems and applications:

  • Facebook
  • Google
  • Twitter
  • LinkedIn
  • Tumblr
  • Instagram
  • Google Play Store
  • Apple App Store
  • Admob
  • WordPress
  • Joomla
  • Drupal
  • GoDaddy
Features

Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

Chatwing FEATURES

  • Custom Chatroom Builder
  • Embedded Code options
  • Admin and Moderator Quick Controls
  • Word Filters
  • Add New Moderators
  • Message Content
  • Group Chat URL
  • Blacklist
  • Network
  • Login with numerous social accounts (Facebook, Google, Tumblr, etc.)
  • Bookmark unlimited chats
Company Email

Company Email

sales@vicidial.com info@chatwing.com
Cost Details

Cost Details

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month

  • 10,000 Downloads (Public App)
  • Custom iOS iPhone + iPad in Apple App Store
  • Custom Android App in Google Play Store
  • 2 Chat/Channels
  • App Account System
  • App Statistics
  • Dashboard Account Statistics
  • Chat/Channels Website Integration
  • Unlimited Real-Time Push Notifications
  • Push Notification Statistics
  • Forum Integration Web+App
  • Forum Integration Web (Chatwing Branded)

Premium – $45/month

  • All Basic features
  • 100,000 Downloads (Public App)
  • 200 Contacts (Private App)
  • 5 Chat/Channels
  • Disable User Private Messaging
  • User Tags
  • User Groups

Pro – $125/month

  • All Premium features
  • 1 Million Downloads (Public App)
  • 1,000 Contacts (Private App)
  • 15 Chat/Channels
  • Amazon Product Integration
  • Domain Filter Login
  • Forum Integration Web (Your branding)

Enterprise – $250/month

  • All features
  • Unlimited Downloads (Public App)
  • 2,500 Contacts ($200 per 1,000 contacts extra)
Pricing Details

Pricing Details

Learn more about VICIdial pricing Learn more about Chatwing pricing
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Company Size

Company Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Vendor's Address

Vendor's Address

Tampa, Florida
USA
340 Main Street,Suite 9000
Worcester, MA 01608
USA
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you pick a service that you believe will be an actual asset for your business you shouldn’t just focus on what reviewers have to say about it. Very often personal experience with the product will vary, depending on your own goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each product to give you a quick impression of how actual users of Chatwing and VICIdial rate their contact with the service. Our algorithm is based on complex analysis of product mentions on other websites, social networks and blogs, so you are going to obtain a comprehensive and credible picture of what other people think about every service. In this case Chatwing has a total satisfaction rating at 95% while for VICIdial 96% of users say they had an enjoyable experience with it.